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“Clean and comfortable enough, shame there isn't any room service but other than that pleasant room” 4 of 5 bubbles
Review of Premier Inn Chippenham Hotel

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Premier Inn Chippenham Hotel
Ranked #1 of 8 Hotels in Chippenham
Certificate of Excellence
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Clean and comfortable enough, shame there isn't any room service but other than that pleasant room”
4 of 5 bubbles Reviewed 2 July 2012

Room nice and clean, free wifi for 30 minutes, could be longer I think. Bathroom clean and tidy no real issues. Shame there isn't any room service.

  • Stayed June 2012
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Gavlor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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845 reviews from our community

Traveller rating
    394
    330
    80
    27
    14
See reviews for
303
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130
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (147)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Manchester, United Kingdom
Level Contributor
55 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 bubbles Reviewed 30 June 2012

We have stayed here a few times and have always had a good night sleep probably because if we don't we will get our money refunded. Don't be afraid to complain if your room is not to your liking, the staff are very helpful. We asked for de-caf tea and coffee and got it. Mattress is firm and you have a choice of pillows either firm or soft. The water is hot but the water pressure is a bit weak. It is a gamble when you stay in one of the big chains such as Premier Inn or Travelodge whether you get noisy people but so far, touch wood we have been lucky here and we always stay a Friday or a Saturday during June/July. My only complaint is the pub attached is very busy no matter what time you go in. The food is very good and the staff work very hard. Breakfast is very good, if you can leave it until 9.30am because before then it is hectic.

Room Tip: Ones furthest away from reception and probably overlooking the back.
See more room tips
  • Stayed June 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Wingwalker5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bath
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 27 June 2012

Stayed here for 1 night mid week for work. Specifically requested a quiet room away from public internal access doors.
So why was I put right next to a noisy internal door?
I had heard some staff can be less than helpful but this must take the biscuit!
Ridiculous. Just exactly how many specific requests does this branch get to fundamentally ignore mine!!
So I am not a happy client and my company use them a lot at full rate, for convenience. I suspect this will be closely reviewed shortly.

  • Stayed June 2012
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank Grimbles43
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Social Media at Premier Inn Chippenham Hotel, responded to this review, 9 July 2012
Thank you for taking the time to review your stay at our hotel.

At Premier Inn we endeavour to ensure all our guests have a quiet stay in a clean and comfortable environment and do apologise that on this occasion we failed to provide this. Please be assured your comments have been noted and will be followed up with the Management Team at our hotel.

Your feedback is very much appreciated and we look forward to welcoming you back to Premier Inn in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Birmingham, United Kingdom
Level Contributor
142 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
3 of 5 bubbles Reviewed 25 June 2012

excellent parking,clean rooms.Our room was made up as a family room so therefore no where to sit.I only realised when i saw into another room the next day that we should have had a settee which would have made our room more comfortable.Noisy fan in the bathroom which went on all night.No mattress toppers which we have had in other inns.No pubs in the area only brewers Fayre next door,no where to sit and tables filthy.We resorted to an early night.be sure to take some drinks with you.Breakfast was fine.

  • Stayed June 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank charlielouisa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Penmaenmawr, United Kingdom
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 25 June 2012

All is as you would expect, hotel is clean and modern, food is of the standard you expect, nothing special but better than poor. The people make the place, friendly, kind, helpful and more

  • Stayed June 2012, travelled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Rob S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Telford, United Kingdom
Level Contributor
69 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed 22 June 2012

Booked an overnight stay prior to our break at Center Parcs, Longleat. A great location a short distance from the M4 and ideally placed for a short journey onto our final destination.

Staff very friendly and helpful and car park is covered by security cameras so felt safe leaving car in Car park.

As we left early we didn't use the restaurant facilities.

Slept quite well after the "herd of elephants" in the room above went to sleep!!

  • Stayed June 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank MartinJ1007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
East Yorkshire
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 14 June 2012

The hotel is in a great area, so easy to reach the sights.

  • Stayed June 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank bettygrable64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Premier Inn Chippenham Hotel

Property: Premier Inn Chippenham Hotel
Address: West Cepen Way | Cepen Park, Chippenham SN14 6UZ, England
Region: United Kingdom > England > Wiltshire > Chippenham
Amenities:
Bar / Lounge Free Parking Restaurant Wheelchair access
Hotel Style:
Ranked #1 of 8 Hotels in Chippenham
Price Range (Based on Average Rates): £
Hotel Class:3 star — Premier Inn Chippenham Hotel 3*
Number of rooms: 130
Official Description (provided by the hotel):
Kick back and relax in this picturesque, ancient market town on the edge of the idyllic Cotswolds ... more   less 
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Also Known As:
Premier Inn Chippenham Hotel Chippenham
Premier Inn Chippenham Hotel Wiltshire

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