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“Noisy!”

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Premier Inn Chippenham Hotel
Ranked #1 of 8 Hotels in Chippenham
Certificate of Excellence
Staffordshire, UK
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“Noisy!”
Reviewed 30 August 2013

I stayed here last weekend with my husband. We had a free night, due to having booked with Premier Inn several times before.

We checked in at 2pm, and the receptionist Emma was brilliant - whatever they're paying that girl just isn't enough! Our room was upstairs at the front of the building. We went through several doors with notices stating "ssshhh - quiet zone" IF ONLY!!! There were a lot of families staying there with children, who allowed them to run up and down the corridors at all times of the day and night! The room was clean, but looking a bit 'tired'. There was a hair in the sink, and the part of the bath that you stand on to have a shower looked like it could do with a good scrub.

No air conditioning, but a noisy fan instead.

We made the mistake of booking a table at the Brewer's Fayre "restaurant" attached to the hotel. We arrived at 8pm and it was bedlam! Very noisy, children screaming and running about everywhere, and no bar area to sit away from the restaurant part. I would suggest going to one of the lovely country pubs/ restaurants further down the road on the way to Bath instead.

We had breakfast the next morning which was a buffet. Lots of choice, and as we went a bit later, the noisy people had all been and gone by then.

The car park really isn't big enough to service the hotel, and we had to park away from the hotel near to the building work.

Not sure we'd return to this hotel - there are better Premier Inns available.

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Staffordshire_UKKaz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
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  • Sleep Quality
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Traveller tips help you choose the right room.   Room tips (150)
Date | Rating
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English first
Cognac, France
Level Contributor
1 review
Reviewed 29 August 2013

Not stayed in a Premier Inn before and thought we would try one. Amazed to find the room rate for one night was £91 plus £8 each for breakfast. Room was ok, clean but nothing special. If it was not for excellent girl on reception would definitely have moved on.
Graham and Carolyn.

Room Tip: No lifts for higher floors Rooms can be a long way from reception.
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  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MGB317
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WhitbreadHotels, Online Customer Service at Premier Inn Chippenham Hotel, responded to this review, 5 September 2013
Thank you for taking the time to review your stay at our hotel. It really matters to us that our guests enjoy every aspect of their stay. We sincerely apologise that on this occasion our hotel fell far short of your expectations. Your feedback is very much appreciated as it enables us to improve standards. Please be assured that the issues raised will be fully investigated. Thank you once again for your review.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Callington, England, United Kingdom
Level Contributor
33 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 28 August 2013 via mobile

Ideally situated for what we wanted rooms clean and a good size. Ensuites good size. Would recommend. Staff very helpful easy check in. Close to motorway. Excellent breakfast in attached pub very good selection.

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Karen M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Crewe
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 27 August 2013

Stayed here whilst visiting friends. We usually stay at the Angel in the centre of town but elected to give the Premier Inn a try.

We were dealt with efficiently, our room was clean and the breakfast was excellent value (all you can eat, set us up for the day!).

We didn't use the Brewers FAyre for lunch/dinner (not out thing).

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Carol B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Essex, UK
Level Contributor
81 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 26 August 2013 via mobile

Well-located with a pristine clean and comfortable room. Excellent value for money.
Avoid the attached Brewer's Fayre and head into Chippenham instead or try the Jolly Huntsman up the road. The hotel staff will be pleased to help you.

Stayed August 2013, travelled as a couple
Helpful?
Thank from_Essex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Herne Bay
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 26 August 2013

I had to stay here when my Dad was poorly and it was too far to make it home. The on line booking was easy. When I arrived, quite late, the person on reception was very helpful. The room was clean and comfortable. The whole process of checking out, which I had to do early was fast and efficient. For a short stop over ideal.

Room Tip: Ask for a room not over looking the car park as I suspect they may be a little quieter?
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  • Stayed June 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Chris C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stockport, United Kingdom
Level Contributor
79 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 22 August 2013

Hotel very well situated for exploring the area and being just off the M4 very convenient and easy to find. The staff were wearing their usual smiles and genuinely offered help when needed. the rooms were up to P.I.'s usual standard of cleanliness which is excellent. The meals and service from the adjoining Brewers Fayre was also very acceptable with the buffet style breakfast worth every penny. Car parking overnight a little tight but don't let this put you off!

Room Tip: All good as you genuinely get a quiet night's sleep due to the hotel's promise.
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  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gerald H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Premier Inn Chippenham Hotel

Property: Premier Inn Chippenham Hotel
Address: West Cepen Way | Cepen Park, Chippenham SN14 6UZ, England
Region: United Kingdom > England > Wiltshire > Chippenham
Amenities:
Bar / Lounge Free Parking Restaurant Wheelchair access
Hotel Style:
Ranked #1 of 8 Hotels in Chippenham
Price Range (Based on Average Rates): £
Hotel Class:3 star — Premier Inn Chippenham Hotel 3*
Number of rooms: 130
Official Description (provided by the hotel):
Kick back and relax in this picturesque, ancient market town on the edge of the idyllic Cotswolds ... more   less 
Also Known As:
Premier Inn Chippenham Hotel Chippenham
Premier Inn Chippenham Hotel Wiltshire

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