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“fantastic hotel, great stay”

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Premier Inn Chippenham Hotel
Ranked #1 of 8 Hotels in Chippenham
Certificate of Excellence
Reviewed 22 April 2014

my husband and I stayed at the hotel for 5 nights from the 14/04/2014, we had such a great experience staying at the hotel kim the receptionist made us very welcome she explained about the good night sleep policy and if we needed anything else just let her know. kim was there most mornings so we got to know her she always asked what we had planned and also recommended places for us to visit, all other staff was very helpful too couldn't have asked for better from them.
the rooms were clean and bright and painted to a very high standard. we will be booking again soon as there wasn't enough time to visit everything. parking can get busy but we never had a problem getting a space. I would recommend staying at the hotel.

peter and Catherine.

  • Stayed: April 2014, travelled as a couple
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Thank catherine m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChippenhamPremierInn, Reception Team Member at Premier Inn Chippenham Hotel, responded to this reviewResponded 4 August 2014

Thank you for taking your time to leave a positive detaled review with regards to your stay here at Premier Inn Chippenham. I am very pleased to hear that you would reccommend staying here, and that you found the reception team members helpful. We look foward to welcoming you back in the future.

Kind regards,
Lydia
Reception Team Member

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641 - 647 of 960 reviews

Reviewed 22 April 2014

We stayed for 4 nights in a family room and had a great time. The hotel is smart, modern, comfortable and just what we wanted. The staff are great and the service is excellent as normal in premier inns. A great location to travel to longleat, bath and Avebury. We ate in Gladstone arms and pizza express in town which were really nice.

  • Stayed: April 2014, travelled with family
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Thank FiMc1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChippenhamPremierInn, Reception Team Member at Premier Inn Chippenham Hotel, responded to this reviewResponded 4 August 2014

Thank you for taking your kind and positive feedback. I am pleased to hear that you found your stay comfortable, and the location convenient for you. I hope you had a lovely time visiting Longleat, Bath and Avebury. We hope to welcome you back again in the future.

Kind regards,
Lydia
Reception Team Member

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Reviewed 22 April 2014

I tend to use Premier Inn about once a month or so and I'm a light sleeper. For me this was one of the quietest locations I'd been in and had a great night sleep.... Until the guest upstairs decided to walk/run around at 5am. Would stay again though. Very comfortable.

  • Stayed: April 2014, travelled on business
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Thank Erel K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChippenhamPremierInn, Reception Team Member at Premier Inn Chippenham Hotel, responded to this reviewResponded 5 October 2014

Thank you for your kind review. I am glad to hear that you found this location one of the quietest. Although I do aplogise that the guests above you were noisy. If you stay in a Premier Inn in the future and would prefer to have an upstairs room to prevent this, please do not hestiate to ask the reception team member on duty.

Kind regards,
Lydia
Reception Team Member

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Reviewed 21 April 2014

Stayed last week with my young family. Family room was good - enough space for 4 of us. Rooms excellent (recent refurbishment finished). Parking busy but possible to find a space. Good location for exploring the local area. Staff were outstanding - exceeded my expectations - went out of their way to be helpful e.g. seeing me struggling in the car park - came out to offer assistance with luggage. Took an interest in our visit and gave lots of very useful local advice that enabled us to get the most out of our stay. Breakfast at the Brewer's Fayre next door was great. Only negative was that on the one occasion we tried to have dinner in the Brewer's Fayre they were far too busy to serve us and so we had to go elsewhere. However, this isn't really Premier Inn's fault! Overall it was easily my best experience of all the Premier Inns I've stayed in.

  • Stayed: April 2014, travelled with family
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Thank 501Familyof4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChippenhamPremierInn, Manager at Premier Inn Chippenham Hotel, responded to this reviewResponded 24 April 2014

Thank you for your kind feedback. We are happy that you enjoyed our newly refurbished rooms and that our team exceeded your expectations. We hope to welcome you again in the future.

Regards,

Lauren Jacomb
Premier Inn Manager

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Reviewed 20 April 2014

We have recently stayed at the Chppenham Premier Inn for a night when we were visiting Wiltshire.
When we arrived we have been greeted warmly by the reception staff and made feel welcome. We have been explained about the the possibility of dining in the hotel as well as the Good night guarantee policy.

The room was clean and tidy, and a lot bigger than expected. We had indeed have a great nights' sleep and would definitely recommend staying at the hotel.

  • Stayed: April 2014, travelled as a couple
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Thank Worldbackpackrrr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChippenhamPremierInn, Manager at Premier Inn Chippenham Hotel, responded to this reviewResponded 24 April 2014

We are pleased to hear that you enjoyed your stay and enjoyed our promise of a good night sleep.. guaranteed. Thank you for your review.

Kind Regards,

Lauren Jacomb
Premier Inn Manager

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Reviewed 17 April 2014

We recently stayed at the Premier Inn at Chippenham as we were attending a funeral nearby. Our stay was very short but ti ticked all the boxes. The only thing that would improved our stay was the provision of decaf fixated tea and coffee in our room







  • Stayed: April 2014, travelled with family
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Thank anneh222
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChippenhamPremierInn, Manager at Premier Inn Chippenham Hotel, responded to this reviewResponded 24 April 2014

Thank you for taking the time to review your stay, we are pleased that you found it hassle free. As per brand standards we do not provide decaff tea and coffee in the room but we can provide this at reception upon request. We look forward to perhaps welcoming you back to Chippenham Premier Inn in the future.

Kind Regards,
Lauren Jacomb
Premier Inn Manager

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Reviewed 15 April 2014

We could not fault the accommodation or the greeting we received upon our arrival. The room was spacious, clean, bright and warm. However when made up as a double there is only one chair!

The poor part of the experience was the adjacent Brewers Fayre. This chain, unlike Beefeater and Table Table only provide bar service. The bangers and mash we had was acceptable in price and quality but no better than that. Ambience was zero. It is our experience that the other two chains are better.

  • Stayed: April 2014, travelled as a couple
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Thank GFJH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChippenhamPremierInn, Manager at Premier Inn Chippenham Hotel, responded to this reviewResponded 16 April 2014

We are pleased to hear that you enjoyed your experience here at the Premier Inn and that you found the room clean and spacious, thank you for your kind review. I am disappointed to hear that you found your experience at the Brewers Fayre to be a poor one, I apologise for this. Please be assured that I will be discussing your points with the restaurant who will hopefully be able to rectify these issue to repeat them reoccuring.

Kind Regards,

Lauren Jacomb
Chippenham Premier Inn Manager

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Additional Information about Premier Inn Chippenham Hotel

Address: West Cepen Way | Cepen Park, Chippenham SN14 6UZ, England
Region: United Kingdom > England > Wiltshire > Chippenham
Amenities:
Bar / Lounge Free Parking Restaurant Wheelchair access
Hotel Style:
Ranked #1 of 8 Hotels in Chippenham
Price Range: £46 - £90 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Premier Inn Chippenham Hotel 3*
Number of rooms: 130
Official Description (provided by the hotel):
Kick back and relax in this picturesque, ancient market town on the edge of the idyllic Cotswolds ... more   less 
Also Known As:
Premier Inn Chippenham Hotel Chippenham
Premier Inn Chippenham Hotel Wiltshire

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