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“Great place.”

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Premier Inn Chippenham Hotel
Ranked #1 of 8 Hotels in Chippenham
Certificate of Excellence
Manchester, United Kingdom
Level 3 Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Great place.”
Reviewed 13 August 2014

Having been let down with another hotel we turned up at the floor of premier inn. The receptionist was very obliging and quickly booked us a family room. An early book in was no problem either. We arrived at our beautifully clean and tidy room and was totally satisfied, again premier inn never fails. All staff were friendly helpful and polite. We had a very enjoyable stay and recommend this hotel to anyone. We did find the staff at the nearby brewers fayre not as friendly the following morning at breakfast time, but put this down to being short of staff. Thank you premier inn again you fulfilled your promise.

  • Stayed August 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sf1557
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChippenhamPremierInn, Reception Team Member at Premier Inn Chippenham Hotel, responded to this review, 14 August 2014
Thank you for taking your time to review your stay here at Premier Inn, Chippenham. I am pleased to hear that tyou thought the receptionist was obliging, and that the room was clean and tidy. I apologise that you didn't find the staff friendly in the Brewers Fayre. I will pass on your comments.

Kind regards,
Lydia
Reception Team Member
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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904 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (153)
Date | Rating
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English first
County Durham, United Kingdom
1 review
Reviewed 11 August 2014

Great value for money, lovely clean, modern environment and surroundings....All facilities required provided.... smashing pub.....wouldn't choose anywhere else to stay in area.....Great all round stay!

  • Stayed August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Angi S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChippenhamPremierInn, Reception Team Member at Premier Inn Chippenham Hotel, responded to this review, 14 August 2014
Thank you for your kind review. I am very pleased to hear your positive comments. We hope to welcome you back in the near future.

Kind regards,
Lydia
Reception Team Member
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bedfordshire, United Kingdom
1 review
Reviewed 5 August 2014

As Premier inns's go, this is one of the better ones. Very modern rooms and extremely helpful staff. Not many faults other than the parking layout and position of the vending area which causes an obstruction when entering the reception area from the rooms.

  • Stayed August 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank P D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChippenhamPremierInn, Reception Team Member at Premier Inn Chippenham Hotel, responded to this review, 8 August 2014
Thank you for writing a kind and positive review. We will take your feedback into consideration. We hope to welcome you back in the near future.

Kind Regards
Lydia
Reception Team Member
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Staple Cross, null, United Kingdom
Level 6 Contributor
104 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 1 August 2014

This Hotel has been totally refurbished,large wide screen TVs,automated check in, clean fresh bathrooms, spotless rooms. Still no Air Conditioning, the hallways are like ovens. Rooms at the side or front are quiet, back backs onto a very busy road. Road Works are going on at the round about both in and out of the Hotel. Though is setback.

Room Tip: Upper floors are best, but usually full so you get what you are given, close to main road so can be...
See more room tips
  • Stayed August 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank David Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChippenhamPremierInn, Reception Team Member at Premier Inn Chippenham Hotel, responded to this review, 4 August 2014
Thank you for taking your time to review your stay here at Chippenham Premier Inn. I am pleased that you thought the rooms were spotless. We are hoping to have air conditioning installed in the near future, however I apologise that the corridors were very warm. We hope to welcome you back in the future.

Kind regards,
Lydia
Reception Team Member
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Croydon, United Kingdom
Level 4 Contributor
23 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 29 July 2014

We both arranged to stay here because we were off to the annual bike meet and it was the nearest good place to stay. Room was great and very comfy.
Breakfast could have been a bit better but it was busy!

  • Stayed July 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jules_Vampyre
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChippenhamPremierInn, Reception Team Member at Premier Inn Chippenham Hotel, responded to this review, 4 August 2014
Thank you for your kind feedback, I am pleased that you found the rooms comfortable. I am sorry that you thought breakfast could have been better, I will be sure to pass on your comments to the Brewers Fayre. We hope to welcome you back in the near future.

Kind regards,
Lydia
Reception Team Member
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lancashire
Level 4 Contributor
48 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 28 July 2014

The staff here are uniformly helpful and friendly, making a stay at this Premier Inn genuinely enjoyable. The rooms are of good size, large comfortable bed and fully equipped, good bathroom with efficient shower etc. the attached pub wouldn't be my choice but, here again, the staff were welcoming and helpful. Hand-pumped ale (the choice during this visit was 6X or 6X) ok but nowhere the top of my list but reasonably priced wines by the glass and a good range of other drinks. Breakfast good with plenty of choice although the cooked stuff wasn't (as billed) served buffet style but had to be ordered. Very busy while I was there but staff efficient and we didn't feel at all rushed. Decent value overall and I'd be happy to use it again for the odd night.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Blackbobbo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChippenhamPremierInn, Reception Team Member at Premier Inn Chippenham Hotel, responded to this review, 4 August 2014
Thank you for taking your time to write positive feedback. I am pleased to hear that you found the reception team members helpful and friendly, as well as the rooms being a good size. I am sorry that the Brewers Fayre wouldn't have been your choice, however I am glad that you didn't feel rushed during their busy period. We hope to welcome you back in the near future,.

Kind regards,
Lydia
Reception
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Shrewsbury, United Kingdom
Level 3 Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 23 July 2014

Great stay. PI are at the very top of the budget hotels I have stayed in. Always a good night's sleep in a fresh and clean room (nice linen and towels) with everything you could possible need. Staff all very helpful and friendly.

  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AandL_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChippenhamPremierInn, Reception Team Member at Premier Inn Chippenham Hotel, responded to this review, 24 July 2014
Thank you for taking your time to leave a positve review regarding your stay here at Chippenham Premier Inn. We hope to welcome you back in the near future.

Regards,
Lydia
Reception Team Member
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Premier Inn Chippenham Hotel

Property: Premier Inn Chippenham Hotel
Address: West Cepen Way | Cepen Park, Chippenham SN14 6UZ, England
Region: United Kingdom > England > Wiltshire > Chippenham
Amenities:
Bar / Lounge Free Parking Restaurant Wheelchair access
Hotel Style:
Ranked #1 of 8 Hotels in Chippenham
Price Range (Based on Average Rates): £
Hotel Class:3 star — Premier Inn Chippenham Hotel 3*
Number of rooms: 130
Official Description (provided by the hotel):
Kick back and relax in this picturesque, ancient market town on the edge of the idyllic Cotswolds ... more   less 
Also Known As:
Premier Inn Chippenham Hotel Chippenham
Premier Inn Chippenham Hotel Wiltshire

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