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“overnight stay”

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Premier Inn Newton Abbot Hotel
Ranked #1 of 5 Hotels in Newton Abbot
Certificate of Excellence
Villanova Monteleone, Italy
Level 3 Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“overnight stay”
Reviewed 20 June 2014

The staff are professional, extremely efficient, friendly and well informed about the local area. Upon arrival I asked the receptionist the location of a particular shop, he went to the trouble of printing off details and even providing a map with the Inn and the shop marked off. Very impressed.When you make a booking they send very precice and helpful directions for finding the inn. The position of the inn is ajoining the Race course.There is ample parking. The restaurant next door is good value and serves good food.

  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank barbara i
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carl R, Manager at Premier Inn Newton Abbot Hotel, responded to this review, 28 June 2014
Hello Barbara i,

Thank-you for your fantastic review of your stay with us at premier Inn Newton Abbot, as always our team here do their very best for our guests, I am pleased you enjoyed your stay with us.
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660 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (112)
Date | Rating
  • English first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 18 June 2014

Stayed here recently having stayed before and been very satisfied with service, facilities and value. My stay on this occasion (22/05/14) was impacted by an external and continuing noise outside my room (309) such as an extractor fan or generator, and an empty soap dispenser in the otherwise immaculate and good bathroom. Hence lower rating. However, when I emailed my complaint I received immediate, personal and very impressive customer service and a most acceptable resolution to my complaint was proposed, accepted and implemented by the on site Manager.

I would also mention the very cheerful, courteous and helpful welcome I received when I checked into the hotel.

I very often stay at far more expensive and supposedly superior hotels and have seldom experienced such excellent customer service.

I would certainly stay again and do recommend others to stay at this and other Premier Inns.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Rosie N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carl R, Manager at Premier Inn Newton Abbot Hotel, responded to this review, 28 June 2014
Hello Rosie N,

Thank you for your review about your stay here at Newton Abbot Premier Inn, I am glad you were happy with the way I dealt with your complaint, Myself and the team do strive to give fantastic service and I hope to welcome you back in the future.
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Swansea, United Kingdom
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 17 June 2014

We used this hotel for a base when attending a wedding on the Saturday
and visited various locations in South Devon on the Sunday we found the
staff very friendly and helpful and could not fault the hotel in any way





  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Allan C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carl R, Manager at Premier Inn Newton Abbot Hotel, responded to this review, 28 June 2014
Hello Allan C,

Thank you for your review I am happy that you enjoyed your stay with us; we really appreciate you taking the time to leave feedback for us. The comments were lovely and very kind of you, and we hope to see you again soon for another great stay with us at Newton Abbot.
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Hayes, United Kingdom
Level 5 Contributor
64 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 17 June 2014

We picked this Inn as the location was perfect for touring Torquay/ Teignmouth / Cockington etc without being stuck in any sea side traffic/hunt the parking space, Tesco was just over the road to stock up on any forgotten / wanted items
We had room 311 which gave you a part view of Newton Abbott race course but room 312 (other side) my Dad got a view of Jewson's Yard
From the car park Floor 0 you need to use the lift to floor one where Reception is and also this is the floor for the Beefeater via a walk way bridge (may be not ideal if you don't like walking over bridges. One lift and a bit small
The Premier Inn staff I thought were excellent and friendly (and full marks to Tracy's bubbly manner)
Our room itself was of a normal size but missing a sofa which we've had before, the BIG downside with this Inn is the stupid position of the TV so high up you'll get a stiff neck after 20 mins max ( totally unsatisfactory) and should be at a height of the desk, the room has plenty of room for a free standing TV. Watching the football I had to watch standing up or the alterative was to place the desk chair on top of the bed (but I couldn't risk breaking my neck with any goal)
Channels standard basic freeview ones. TV's far too small. Windows don't open but A/con ok.
At night you hear a constant light hum I think from the aircon which wasn't great (not from ours as it was off but through the vent)

Room Tip: Odd numbers over looking part of the race course although these got much hotter than the even number...
See more room tips
  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mark1374217
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reading, United Kingdom
Level 3 Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 10 June 2014

stayed here for the night before a race meeting at Newton Abbott race course. hotel is on the race course grounds and therefore very convenient. It is a modern hotel with nice rooms , Freeview TV and coffee tea making. Bar and restaurant is a Beefeater next to hotel with a walkway connecting both buildings. great value stay very friendly staff and everything we wanted. would recommend

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank EBTD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carl R, Manager at Premier Inn Newton Abbot Hotel, responded to this review, 11 June 2014
Hello EBTD,

Thank you for your review I am happy that we were just what you wanted at great value we really appreciate you taking the time to leave feedback for us. The comments were lovely and very kind of you, and we hope to see you again soon for another great stay with us at Newton Abbot.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Berkhamsted
Level 3 Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 10 June 2014

Had an overnight stay here, nice clean rooms, very comfy beds.. Had dinner at Beefeater, food ok but long delay for it to arrive! Excellent value breakfast. Would definitely use this hotel again, great value.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sueH5098NL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carl R, Manager at Premier Inn Newton Abbot Hotel, responded to this review, 11 June 2014
Hello SueH5098NL,

Thank you for your kind review about your stay here at Newton Abbot Premier Inn, I am glad you found us to be great value with clean and comfortable room. We really appreciate you taking the time to leave feedback. I look forward to welcoming you back in the future.
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Kent
1 review
Reviewed 6 June 2014

Friendly and very helpful staff. The room was very clean and comfortable. Breakfast was good all cooked to order with cereals and toast help yourself. I would stay again.
The hotel was close to lots of amenities and restaurant was great too

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sam M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carl R, Manager at Premier Inn Newton Abbot Hotel, responded to this review, 11 June 2014
Hello Sam M,

Thank you for your kind review about your stay here at Newton Abbot Premier Inn, Myself and my team always strive to give fantastic customer service and a nice, clean and comfortable room. I am pleased to hear your enjoyed your stay with us. I look forward to welcoming you back in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Premier Inn Newton Abbot Hotel

Property: Premier Inn Newton Abbot Hotel
Address: Newton Abbot Racecourse Newton Road | Newton Road, Newton Abbot TQ12 3AF, England
Region: United Kingdom > England > Devon > Newton Abbot
Amenities:
Free Parking Restaurant Wheelchair access
Hotel Style:
Ranked #1 of 5 Hotels in Newton Abbot
Price Range (Based on Average Rates): £
Hotel Class:3 star — Premier Inn Newton Abbot Hotel 3*
Number of rooms: 84
Official Description (provided by the hotel):
The serenity of Dartmoor National Park and the fun of River Dart Country Park are just minutes away ... more   less 
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Also Known As:
Premier Inn Newton Abbot Hotel Devon

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