We boked a family room for our trip, stupidly without checking reviews on here. We did so through the hotel website as it offers a free drink when you do so.
On arrival, we were told by the owner there had been a mix up and only a double room had been booked, we showed him the email (from him) confirming our booking and he asked us to get a drink and take a seat while he sorted it. This was after 3pm.
The free drink never happened and we paid for all drinks incidentally.
He came back with an offer of the 'spare room' which is room 9, with a double and 2 single beds and just off the managers flat. This is the dingy disgusting one that is well documented and photographed. We went back downstairs and refused to stay in it. There was dirt everywhere, the beds looked unclean and had a hair on one which didn't come from anyone's head. The blinds were still broken and hanging off, damp stains and a general feeling of yuck! The room made my skin crawl.
He did offer us one of the double rooms which was tiny and just as we were about to pack up and drive home they had a cancellation and offered another double across the hall. Fair enough.
These other rooms, I can only imagine are on a par with the others. I would describe the place as no more than 1 star. Very very dated, worn dirty carpets, creased up towels and bed sheets that you imagine would be in a run down student dorm and TV's from the 80's. We decided to make the most of it as it was our only treat mid term.
Breakfast the next morning was a slow affair and disappointing. The young girl had to be asked 2 or 3 times for basics like a cup for our tea and butter for our cold toast. The sausage was reheated and hard on the outside and the black pudding was most definitely not Stornoway, more Flingitaway.
The only plus side was some of the staff being nice and friendly.
I'm basing this on seeing 3 rooms so I doubt it is harsh, more an honest review.
Do yourself a favour and stay at one of the other similarly priced places with better reviews. The Dalgair needs a complete refurbishment.
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- Also Known As:
- Dalgair Hotel Callander
- Dalgair House Hotel Callander, Scotland