As a result of reading other reviews we decided to stay at Little Heathers for New Years Eve night since we were going to a celebration in another establishment near by. Dealings with Wendy over the phone when booking ,were very friendly but also very professional which gave us an intial confidence that all would be well and we weren't disappointed in any way.
We arrived at a time to suit us and shown to our rooms .A first class delicious cream tea was served ,which included two warm home made scones,yummy home made chocolate cake plus homemade cookies and a huge pot of tea.
We then went to our rooms,we had the garden room which was very well appointed overlooking an immaculately tendered garden.Our room had first class fixtures and fittings including a very comfortable king sized bed ,flat screen TV, plus a very high quality spec ensuite.Towels are thick and fluffy and good quality products .The tea tray included a variety (and plenty of them) of teas,coffees and biscuits including kit kats ! Everywhere is spotlessly clean.My sister in law and her husband had the other double bedroon which was equally as good. We had a single friend with us and they normally only have the two rooms available but Paul and Wendy vacated their own bedroom so that our friend was more comfotable and kindly gave us use of their private sitting room .We felt this in itself took customer service to a whole new level .They even offered us a complimentary drink to start our New Year celebrations off and then even drove us to the venue.
When we returned our beds had been turned down with a chocolate placed on our pillow . Next morning we all enjoyed a fabulous breakfast which included a buffet with every type of cereal including a delicious homemade granola , a large bowl of chopped fresh fruit ,yogurts fruit and plain, the offer of porridge pus a variety of fruit juices.The cooked breakfast was fresh and cooked to perfection and you could have had black pudding and hash browns as well as the usual culprits. Croissants and pain au chocolat were also on offer.
Wendy and Paul are excellent hosts and have an excellent product , they deserve to do well because they definately exceeded all our expectations and we all want to return to Little Heathers -and I for one hope it wont be too long before we do.
- Official Description (provided by the hotel):
- Little Heathers is a 'little gem' in the heart of the New Forest National Park. Close to the village centre and local railway station, it provides an excellent base for those who love walking (open moor land leading to the forest is nearby), cycling (the village is well-served by cycle hire businesses) and horse-riding (stables are a few hundred yards away). Our spacious bungalow provides two bed & breakfast bedrooms which can be made up as twins or doubles. Each has en-suite facilities, TV, tea and coffee makings with one of the bedrooms having its own private patio leading onto the rear garden. ... more less
- Also Known As:
- Little Heathers Brockenhurst, New Forest