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“Outstanding service”
Review of Balmer Lawn

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Balmer Lawn
Ranked #4 of 10 Hotels in Brockenhurst
Certificate of Excellence
Reviewed 27 December 2013

We have just returned from a 3 night stay over Christmas at Balmer Lawn where we had a fantastic time. The entire Christmas package, from carols around the tree on Christmas Eve, to the lovely food, a seamlessly organised trip to the pantomime in Southampton and all the little touches that go to making a memorable stay were all there. Staff could not do enough to ensure that our stay was relaxing. My parents even commented that they have travelled all over the world and the service that they received at Balmer Lawn was second to none. Thanks for a fantastic Christmas, memorable for all of the right reasons.

Room Tip: Definitely use the look before you buy facility so that you can actually see your room before bookin...
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  • Stayed: December 2013, travelled with family
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1  Thank DebbieJoanne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HolmWick, General Manager at Balmer Lawn, responded to this reviewResponded 1 January 2014

Thank you so much for taking the time to write such a complementary review of your experience at the Balmer Lawn Hotel while staying for our Christmas Package. I am especially delighted to hear that you commented on the organisation of the 3 day program as well as our superb staff. We are delighted that you and your parents enjoyed the time at Balmer Lawn Hotel and look forward to welcoming you back soon.

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1,126 - 1,132 of 1,684 reviews

Reviewed 27 December 2013

My wife, mother in law and two children (aged 5 and 4) stayed at the Balmer Lawn for two nights over Christmas eve and Christmas day. We were a little reluctant not having stayed away before over the Christmas break, however, we had no need to worry. The hotel itself along with the staff had a fantastic festive feel and an amazing atmosphere. We enjoyed carols with a local choir on Christmas eve and a visit from santa Christmas day much to the children's delight. Christmas lunch comprised 6 courses and there was plenty of champagne on tap at the reception. The hotel has great facilities including a pool, spa and sporting facilities. The food and drink were excellent and the bar/lounge was cosy. The rooms are well maintained with a big comfortable bed and all of the usual comforts. The location is particularly nice being in the heart of the forest. We discovered there are many guests who return year after year during the festive break and I can see why. Well worth a visit.

Room Tip: We had a superior family room which had a small adjoining room with bunk beds for the children.
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  • Stayed: December 2013, travelled with family
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Thank hyram77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HolmWick, General Manager at Balmer Lawn, responded to this reviewResponded 1 January 2014

Thank you so much for taking the time to write such a complementary review of your experience at the Balmer Lawn Hotel while staying for our Christmas Package. I am especially delighted to hear that you commented on almost every aspect of our program, especially our facilities for the whole family. Hopefully you will have the chance to come back in summer and see the other facilities you could not use in December. We look forward to welcoming you back soon.

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Reviewed 27 December 2013

We have just returned home from 3 days at the Balmer Lawn from 24th to 27th December 2013. We were so impressed we have already booked to go back for 2014! The staff were so friendly, professional and nothing was ever too much trouble. The food was excellent and we definitely did not go hungry during our 3 day stay. The hotel was spotlessly clean. Rooms superb. My only regret - we could not have stayed a day or two longer (family commitments). The children, husband and I are already looking to returning very soon. Thank you for a fantastic Christmas.

Room Tip: Pay for an upgrade with a Forest View, it is worth every penny.
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  • Stayed: December 2013, travelled with family
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Thank Plodaway
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HolmWick, General Manager at Balmer Lawn, responded to this reviewResponded 1 January 2014

Thank you so much for taking the time to write such a lovely review of your experience at the Balmer Lawn Hotel while staying for our Christmas Package. We do put a lot of thought and effort into setting this package up and also making it work. I am especially delighted to hear that you commented on our superb staff and the good food. We look forward to welcoming you back soon.

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Reviewed 27 December 2013

Lovely country hotel in an amazing setting in the forest. Have been here a few times and never disappointed , staff so friendly and helpful, afternoon tea fantastic , rooms with views of the forest, breakfast really good, food in bar area really good, cosy lounge area with log fire, piano music and newspapers. Can't wait to go back soon. Well done Balmer you have it so right.

Room Tip: Can choose older traditional rooms or new renovated rooms.
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  • Stayed: December 2013, travelled with friends
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Thank MazSurrey
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HolmWick, General Manager at Balmer Lawn, responded to this reviewResponded 1 January 2014

Thank you so much for taking the time to write such a lovely review of your experience at the Balmer Lawn Hotel especially complementing our staff. I am delighted to hear that you felt everything was just right and look forward to welcoming you back in the future.

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Reviewed 23 December 2013

My family love the Balmer Lawn. We have been coming to stay at the hotel for at least 15 years now - about 13 years for the New Year Celebration; for my 60th birthday party and now for the past 3 years our family Xmas lunch. There are about 30 of us and the hotel gives us a private room and all the trimmings for a very reasonable price indeed. The food is excellent, as you would expect with a 4* hotel, and the service is prompt, friendly and attentive. We have space to spread out and for the children to step down from the table. The bar and lounge is available for pre and post lunch drinks and of course outside the door is the New Forest for anyone who wants a stroll to burn off the calories. Its a magical place at Christmas and I recommend the hotel to you very strongly.

  • Stayed: December 2013, travelled with friends
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Thank HeeneSouthampton
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HolmWick, General Manager at Balmer Lawn, responded to this reviewResponded 31 December 2013

Thank you for taking the time to write a lovely review about your lunch at the Balmer Lawn Hotel. I am delighted to hear that you and your family had a lovely relaxed time and enjoyed the food. Many thanks also for the complimentary comments about service and our great function space. I look forward to welcoming you back at New Year’s Evening and all of you and your family back in the near future.

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Reviewed 16 December 2013

Went for lunch here yesterday, six adults and two dogs. Although obviously not allowed in the main Restaurant we were mad ever welcome in the Lounge Area. We all had a lovely Sunday Carvery. Staff very pleasant and nothing too much trouble.

  • Stayed: December 2013, travelled with family
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Thank Glassman0
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WendyMonkcom, Manager at Balmer Lawn, responded to this reviewResponded 22 December 2013

Thank you for taking the time to write a lovely review about your lunch at the Balmer Lawn Hotel. I am delighted to hear that you, your friends and of course your dog had a lovely time and enjoyed the carvery. I look forward to welcoming you all back in the near future.

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Reviewed 16 December 2013

We have just returned from a family wedding weekend at the Balmer Lawn. The hotel and staff were perfect. At this busy time of year and with other events also taking place their attention to detail was first class. The staff were effecient and attentive, the food was delicious and the location outstanding. Unfortunately we did not have time to try out the spa and pool facilities.

  • Stayed: December 2013, travelled with family
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Thank 55Jackie27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WendyMonkcom, Manager at Balmer Lawn, responded to this reviewResponded 22 December 2013

Thank you so much for taking the time to write such a lovely review of your experience at the Balmer Lawn Hotel while celebrating a family wedding. I am delighted to hear that you felt everything was perfect and look forward to welcoming you back in the future to try out our leisure facilities and enjoy an indulgent treatment in our Saltus Spa.

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Additional Information about Balmer Lawn

Address: Lyndhurst Road, New Forest, Brockenhurst SO42 7ZB, England
Phone Number:
Region: United Kingdom > England > Hampshire > New Forest > Brockenhurst
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Spa Hotel in Brockenhurst
#3 Luxury Hotel in Brockenhurst
#6 Romantic Hotel in Brockenhurst
Price Range: £127 - £229 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Balmer Lawn 4*
Number of rooms: 54
Official Description (provided by the hotel):
A good quality 4 Star Hotel & Spa set right in the heart of the beautiful New Forest National Park. We have extensive leisure facilities - indoor and outdoor pools, Jacuzzi, 6 Spa treatment rooms and relaxation area, tennis and squash courts and fully equipped gym. Beresford's our award winning restaurant with 2 AA Rosettes offers some of the finest locally sourced foods in the area. You can access the Forest directly from the hotel. We have 6 rooms suitable for private, wedding and conference/corporate use. The hotel is privately owned and managed and we pride ourselves on offering great service. Book directly with the hotel for the best rates and room allocations inclusive of a full English breakfast. ... more   less 
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Also Known As:
Balmer Lawn Hotel Brockenhurst
Balmer Lawn Brockenhurst, New Forest

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