We stayed one night at this great hotel to celebrate my husband's brithday. In our party we had 4 adults and 5 children - the staff at the hotel managed to make it the perfect stay for all 9 of us. The hotel is fully worthy of its 4* rating without being overly formal - children and adults were able to relax and enjoy themselves. The rooms offered everything we needed, the pool and spa were wonderful and all meals - children's meal in the lounge, evening meal in the restaurant and breakfast were delicious with prompt and attentive service. What made this stay though was the customer service. All staff, from the initial booking through the reception staff, house staff and restaurant staff, went out of their way to make us feel welcome and went that extra mile to meet our needs. Thank you.
- Official Description (provided by the hotel):
- A good quality 4 Star Hotel & Spa set right in the heart of the beautiful New Forest National Park. We have extensive leisure facilities - indoor and outdoor pools, Jacuzzi, 6 Spa treatment rooms and relaxation area, tennis and squash courts and fully equipped gym. Beresford's our award winning restaurant with 2 AA Rosettes offers some of the finest locally sourced foods in the area. You can access the Forest directly from the hotel. We have 6 rooms suitable for private, wedding and conference/corporate use. The hotel is privately owned and managed and we pride ourselves on offering great service. Book directly with the hotel for the best rates and room allocations inclusive of a full English breakfast. ... more less
- Reservation Options:
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- Also Known As:
- Balmer Lawn Hotel Brockenhurst
- Balmer Lawn Brockenhurst, New Forest