Four of us stayed at the Balmer Lawn hotel on Sat 15th Feb to celebrate Valentines Day. Unfortunately they had a power cut in the evening that lasted nearly ten hours. Despite this adversity the staff went out of their way to make sure our stay was enjoyable. Obviously the kitchen was unable to cook our Valentines dinner, but all credit to the manager , Mr Wick, who sent out for hot take away food.
The evening was very enjoyable. The rooms were excellent . The breakfast the next morning was second to none.On checking out we were surprised and delighted to receive a full refund.I very much look forward to our next visit.
Once again we would like to thank Mr Wick and his staff for their kind attention and service extended to us.More
- Free Wifi
- Free Parking