Booked the Tamworth room for a couple of nights; it had come recommended. It certainly was a lovely large bedroom and wonderful bathroom, with perhaps the best shower I have ever had in a hotel. Coffee and Tea are free - but that is where the charity ends I'm afraid. In addition to the basic room cost, you can(if you are mad enough !) pay £4 for a bottle of water in the mini bar, then £15 (cooked) £10 (Continental) each in addition for breakfast (completely unaware that I had booked room only) and then approx £60 per head (with a cheaper bottle of wine) for evening dining - so 2 nights cost £640.25 - ouch !!
Now for this cost I expect perfection and I'm afraid it wasn't. Niggly things in the room, such as a temperamental Nespresso machine, no free biscuits with your tea, the background sound of a boiler, bathroom mirror too small and inadequate lighting above it, foot pedal on standard lamp did not work and nowhere to put your spent tea bags, no Ipod connection to allow you to play the music you like in your room.
In the restaurant, the music was often "rock" and too loud; the tables are very close together and in the morning when the fire was lit, we all smelt of wood smoke.
I probably wouldn't even have mentioned these at a cost of £400 for 2 nights - but then £16 daily each for breakfast, £190 for dining two nights; the £4 water bottle and the £8 porridge (did I not mention that ?) tipped me over the edge !
Management what are you doing ? These issues make us assume that you care only for profit and not your customers and we hate being taken for a ride.
Now the good stuff. The location and grounds are superb. The food is as wonderful as you would expect and the service was excellent. The food is all supplied from the Kitchen Garden and/or within 25 miles and it was truly delicious. The shower really is the best I have ever been under in any hotel I have stayed in world wide.
Rather like my BMW - would I buy another stay ? No, not unless, I feel I am getting something for my money. If you want to charge me for all the extras, then please, please don't give me any grounds at all for complaint.
- Official Description (provided by the hotel):
- The Pig is a bang up to date take on a new style of home grown, 26 bedroom country house hotel and what that needs to be today - original, relaxed and sitting comfortably within its environment. It's really a restaurant with rooms. This is a place that is all about the walled garden and everything is driven by the gardener/forager and chef - they grow and find the food - the chef then makes the menu. The style is home grown in every way - breaking the mold of designed hotels, daring to be comfortable in its own skin, working with what it has and recognising what is good about that. It won't be perfect, it will be warm, relaxed, comfy, interesting, and homely with muted colours, a bit shabby chic and evolved rather than interior designed. ... more less
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- Also Known As:
- The Pig Hotel Brockenhurst
- Hotel Whitley Ridge
- Whitley Ridge Brockenhurst
- The Pig Brockenhurst, New Forest