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“Comfortable and welcoming”

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Careys Manor Hotel & SenSpa
Ranked #4 of 11 Hotels in Brockenhurst
Certificate of Excellence
London, United Kingdom
Level Contributor
33 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Comfortable and welcoming”
Reviewed 7 April 2012

We went away for a relaxing break and that is exactly what we got. Very comfortable Oakwood room on ground floor overlooking garden . The patio had garden furniture which was very welcome as we had fabulous weather. We ate in all 3 restaurants, the bistro was ok, the Manor restaurant was very good but the Thai restaurant was excellent. Breakfast buffet was extensive and the best cooked hotel breakfast I've had for a long time. Staff very polite and attentive. Nice location and easy walk into Brockenhurst village where donkeys roam in the HighStreet !

Room Tip: Oakwood ground floor
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  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Milly1_23860
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TLyonShaw, Manager at Careys Manor Hotel & SenSpa, responded to this review, 14 April 2012
Thank you for taking the time to review your stay with us, it’s greatly appreciated and we look forward to being able to welcome you back in the future.

Thomas Lyon-Shaw
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,365 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (536)
Date | Rating
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English first
London, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 7 April 2012

Just returned from Sen Spa hotel break at Careys Manor (1 night, 2 days). Fabulous experience & to sum main highlights:
- friendly helpful staff particularly in the hotel - Camille from reception was raving with us about the spa facials!
- lovely spa, exceeded expectations with the sheer number of offerings and treatment rooms. Loved the crystal steam room & ozone pool in particular.
- historic facial given by "Par". Sooo relaxing!
- beautiful, delicious food, from the Thai lunch, through to the Manor formal dinner, to full english breakfast. Restaurant staff friendly & efficient (even when there was a slight misunderstanding over menu choice).
- fresh milk provided to our room within a few seconds of requesting it.
- nice touches in our room to commerate birthday celebrations (balloon, chocolates)

Slight disappointments
- we paid extra to stay in an Oakwood room; not brilliantly sound proofed, we could hear mobile phones going off in other rooms around us all through the night, even when they were turned to vibrate. Consequently not a great night's rest.
- The rooms would benefit from some modernising, especially given that the Oakwood rooms are in a modern extension. I would have expected a more contemporary bathroom with better shower/baths. Possibly some sort of MP3 dock would be useful for music.
- no full length mirror in room.
- some of the staff in the Spa not especially friendly or helpful (possibly due to language barriers).

Overall, a very enjoyable & relaxing experience. Although by no means cheap, it was value for money & wouldn't hesitate to stay again (if I win the lottery!)

  • Stayed April 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 471loobylou471
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TLyonShaw, Manager at Careys Manor Hotel & SenSpa, responded to this review, 14 April 2012
Thank you for taking the time to review your recent stay. I am delighted to learn that overall you enjoyed your visit. Your very kind words towards the team, Camille in particular, are very much appreciated.

I will immediately assess the sound proofing between rooms and sincerely apologise if emanating noises from your neighbour kept you awake and detracted from the overall quality of your room.

Your suggestion of a full length mirror and iPod dock is noted and I will certainly see about investing in these items before your next stay.

We usually enjoy so great praise about the whole team and I am concerned to learn that you received nothing but our very best in service from SenSpa. I shall share your feedback with the Spa Director.

Thank you once again and I hope to be able to welcome you back again in the future.

Thomas Lyon-Shaw
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Andover, United Kingdom
Level Contributor
37 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 7 April 2012

well we can all say this say that,

Mrs of 30 years and I visited, man takes car man takes bags room just wonderfull, staff very pleasant.

  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Steve B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TLyonShaw, Manager at Careys Manor Hotel & SenSpa, responded to this review, 9 April 2012
Thank you for taking the time to review your stay with us, it’s greatly appreciated and we look forward to being able to welcome you back in the future.

Thomas Lyon-Shaw
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
23 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 6 April 2012

I recently attended a conference with work, hosted at Careys Manor Hotel, and was very impressed by this beautiful hotel that so well combined business and pleasure! The staff were extremely friendly, the food was delicious, my room so peaceful...! The Spa was real added bonus, as was having the New Forest just a short stroll away. I will definitely be back :)

  • Stayed March 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SunnySide2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TLyonShaw, Manager at Careys Manor Hotel & SenSpa, responded to this review, 9 April 2012
Thank you for taking the time to review your recent stay at Careys Manor, your kind words are much appreciated.

We look forward to being able to welcome you back in the future whether it’s business or pleasure!

Thomas Lyon-Shaw
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London uk
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 5 April 2012

This is a lovely hotel in the heart of the New Forest. The hotel is kept in very good condition, the staff were friendly and efficient. The Spa is also a real bonus. My room was lovely and spacious, over looking the garden. I'll definitely be back. Well done on a super hotel, kept the highest standards!

  • Stayed March 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Penny C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TLyonShaw, Manager at Careys Manor Hotel & SenSpa, responded to this review, 9 April 2012
Thank you for taking the time to review your recent stay at Careys Manor, your kind words are much appreciated.

We look forward to being able to welcome you back in the future.

Thomas Lyon-Shaw
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Southampton, United Kingdom
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 2 April 2012

we stayed at Carey's Manor Hotel in Brockenhurst for one night for our anniversary, courtest of a voucher given to us by a good friend. The room was a lovely room, quite spacious and very clean. A very lovely surprise was the helium 'Congratulations' balloon left by the management staff - what a lovely thought, as I had only mentioned this to the receptionist when booking. Lovely touch. Lovely breakfast - all in all a lovely night - thank you.

Room Tip: If you want outside space, ask for a gound floor garden room.
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  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Shazza2328
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TLyonShaw, Manager at Careys Manor Hotel & SenSpa, responded to this review, 9 April 2012
Thank you for your very kind review. We are very pleased that you enjoyed your Anniversary break with us, it was our pleasure to be able to help mark such a special occasion.

We look forward to being able to welcome you back again.

Thomas Lyon-Shaw
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Luton, United Kingdom
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 31 March 2012

Me and my parnter stayed at careys manor for the 2 night escape spa break, we stayed in a suite in the hotel which was great we had our own private terrace overlooking the hotel, felt very special! Also we had breakfast, two course thai lunch, and 3 course dinner in our time there. The food was all lovely and we tried a variety of things, the service in the main restuarant was exceptional and they will do anything they can for you. We also had a champagne afternoon tea delivered to our room, this was a great treat too!
The senspa was amazing, the treatments are great! We had the dual rhassol mud treatment which was very fun and made our skin and hair very soft!! The experience showers are fun and the hydrotherapy pool we could have spent hours in. There is loads on offer at the spa something everyone would love. And we loved to walk around in our dressing gowns and go for lunch when we wanted.
It wasnt too busy when we went, which was nice had a little wait for dinner in the main restuarent but it all adds to the very much relaxed atmosphere and no rush! But we went monday and tuesday, so i guess peak days and times of the year can be really busy!
Yes it is very expensive food, drinks and treatments, but it is well worth it, you will feel very relaxed and special!
We would love to go back again!

Room Tip: The suite with the private terrace overlooked the front of the hotel and forest. Well worth it was h...
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  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank matt_hollie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TLyonShaw, Manager at Careys Manor Hotel & SenSpa, responded to this review, 1 April 2012
Thank you for taking the time to review your recent stay at Careys Manor Hotel & SenSpa.

We are pleased to learn how much you enjoyed your two night SenSpa Break and are very grateful of your kind feedback.

We Look forward to being able to welcome you back again in the future where we will ensure room TEN is on standby with accompanying hot weather for you to enjoy your roof terrace!

Thomas Lyon-Shaw
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Careys Manor Hotel & SenSpa

Property: Careys Manor Hotel & SenSpa
Address: Lyndhurst Road, New Forest, Brockenhurst SO42 7RH, England
Region: United Kingdom > England > Hampshire > New Forest > Brockenhurst
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Brockenhurst
#3 Family Hotel in Brockenhurst
#3 Spa Hotel in Brockenhurst
#3 Luxury Hotel in Brockenhurst
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Careys Manor Hotel & SenSpa 4*
Number of rooms: 78
Official Description (provided by the hotel):
Careys Manor Hotel and Senspa is a luxury 4 star spa hotel set in the heart of the beautiful New Forest. This highly commended hotel has been voted Hotel Spa of the Year by the British Beauty Awards and awarded Gold by the Green Business Tourism Scheme. With three restaurants, there is plenty to choose from - whether you prefer fine dining in our Cambium restaurant, a relaxed atmosphere in Blaireaus French Bistro or want to enjoy authentic Thai cuisine in the Zen Garden Restaurant. ... more   less 
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Also Known As:
Careys Manor Hotel And Senspa
Careys Manor Hotel & Sen Brockenhurst
Careys Manor Hotel & SenSpa Brockenhurst, New Forest
Careys Manor Spa Senspa
Careys Hotel Manor
Careys Manor Brockenhurst

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