We stayed from Sunday to Wednesday in August with our 10 week and 2 year old. We went to Manor Park because we had a recommendation from friends. It is right in the middle of the New Forest in a good setting beside a farm, a polo venue and a couple of campsites. It is a good distance from the main road.
Reception were generally helpful but sometimes seemed understaffed. We had to wait half an hour to check-in. The patio doors to the entrance are not easy to negotiate with buggies. The hotel could really do with an easier route from reception to the rest of the ground floor for buggies. Otherwise it is up a flight of stairs or through a couple of single doorways and over raised thresholds. The hotel would be well served by a lift.
We really liked the room. Room no.1, named 'Henry' was big as two adjoining rooms - one a big hotel room with a good view and another sort of reception/bed room with two z beds for children with side bars to stop them falling out. The z beds can fit an adult but are far from comfortable. There's plenty of space for a cot in here too. The bathroom was off this room and was a good size with good facilities. The room also had a split system air conditioning, which was a real bonus in the hot weather we've had. The rooms also achieve a good ‘black-out’ for getting children to sleep.
The food was very good and the waiting staff very courteous and helpful. The food often took a long time to turn up, particularly breakfast and lunch, which doesn't suit young children. If the weather is good, my tip would be to grab your table, order your food and go play outside, asking the staff to give you a shout when it's ready. We would have liked to see a change of the dinner menu for the three nights we stayed. We enjoyed our three evening meals utilising the listening service. The BT handheld ‘monitors’ did not work well in the main dining room, presumably because of the thick traditional construction walls. They seemed to work fine in the side dining room though. We were not the only ones to have this problem and the hotel should really sort this out. A relaxing meal becomes significantly less relaxing if your child monitor is not working!
We enjoyed the heated outdoor pool very much, which was a good temperature. We saw this being cleaned and it had a good cover.
Breast feeding around the hotel was not a problem and my wife was made to feel this was OK and normal (as it is of course). There were other mothers with breast feeding children being fed in communal areas. This is a big plus as no one wants to spend most of their break in the room or hiding elsewhere to breast feed.
There were not many children's toys outside except for a big trampoline and a couple of toy cars. I understood from talking to the manager that this was about to be improved significantly. I hope that is the case.
We used the childcare facility in 'The Den' for 2 hours for 3 days. This was great and my 2 year old daughter enjoyed it very much. The carer, Lucy is excellent and an asset to the hotel. The indoor 'Den' was very good. The outdoor area could do with newer facilities including a soft floor.
My wife used the gym and was pretty happy with it. She also enjoyed her massage. I enjoyed the lounge where I sat and read the paper for the first time in a long while whilst I ordered tea.
We very much enjoyed our stay and would probably go back again, if we can afford it. We paid circa £1,500 half board including childcare for three nights in a family room/suit. Bearing in mind that you can get 2 weeks half board holiday in a 4* Greek island resort with Mark Warner inc. childcare (out of school holidays) for £2,600, this was a big outlay!
- Official Description (provided by the hotel):
- Welcome to New Park Manor, a luxury family and dog friendly spa hotel in the New Forest. Relax in our spa, play croquet on the lawn, enjoy afternoon tea on the terrace or some family time in our gardens. New Park Manor offers the perfect destination for anyone wishing to explore and appreciate the unique mosaic of woodland, heathland and wetland that comprise the ancient landscape of the New Forest. The New Forest, Britain's most popular national park, was created by William the Conqueror in 1079 as a royal hunting area. In 1611, King Charles II chose New Park Manor as his favourite hunting lodge and his royal coat of arms is still displayed prominently above the fireplace in our award-winning Stag Restaurant. New Park Manor was carefully adapted for use as a country house hotel with 25 bedrooms and opened in 1970. Interesting details such as acorns and oak leaf patterned doors and original furniture and fireplaces can still be seen throughout the building. These commemorate the debt owed by King Charles to the oak tree which hid him from Cromwell's men on his escape to France in 1651. Today, New Park Manor is a beautiful, stylish country hotel, where the traditions of days gone by still live on and many original features can still be seen around the hotel. Bedrooms range from the splendor of our Muntjac our signature Family Suite to the contemporary style of our Forest rooms. Over recent years, our facilities have expanded to include a heated outdoor pool, croquet lawn, and our award-winning Spa which included a heated indoor pool and outdoor Canadian hot tub overlooking the New Forest. ... more less
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- Also Known As:
- New Park Manor Hotel Brockenhurst
- Country Hotel Brockenhurst
- Country Hotel New Park Manor
- New Park Manor Brockenhurst, New Forest