Stayed at Rhinefield House after a dinner function there, went with friends to the bar afterwards for nightcaps -nothing special coffees and spirits-what a shame it took two staff more than 20 minutes to serve us (there were only 6 other tables occupied). The room was good, but hot (unlike the heated towel rail in the bathroom which was cold) but the windows opened for fresh air. Huge TV at the end of the bed, not sure it was neccessary to have one that big as it really dominated the room. The bathrobes were really old, frayed and tatty which was a shame. Plus point for mineral water in the fridge, but only one small bottle of still and sparkling water so you either have to share or fight who has which water.The complimentary beverages had a reasonable selection, fresh milk if you need it and a cafitiere as well - the downside was that it was a one cup cafitiere with a three cup size pack of coffee, minor points maybe, but perfection is always in the detail!
I was offered a morning paper, not complimentary, and by 9 o'clock it still hadn't arrived, reception gave me a story about staff problems etc. - I'm a paying guest not their human resources manager, so I 'm not interested in your staff problems -don't offer a service you can't provide.
Breakfast, however, was disappointing, a previous reviewer says it is cooked to order, believe me it isn't (I'm a chef, I know the tricks) the only things cooked to order are the eggs, everything else had been pre cooked and reheated to order( trust me - I'm a great chef and even I couldn't get a "full english" to your table from scratch in 6 minutes). The coffee was awful - made in a large filter brewer, very over brewed and bitter, they have cafitieres in the rooms why not on the Breakfast tables? Toast arrived almost as we sat down, so that when the food arrived the toast was cold, I asked for fresh toast,and when it didn't arrive had to ask other staff members to go find it, when it eventually arrived, I had eaten what I wanted and the rest was cold anyway. There were plenty of staff walking round trying to get rid of the awful coffee, but nobody able to get me fresh warm toast. The breakfast chef seemed to have shares in a black pepper company, the food was covered in it, and there was also a pepper mill on the table. Small pots of Hotel branded preserves on the table a good touch, but ours were nearly all strawberry jam with no marmalade, remember - perfection in the detail. Breakfast is usually the last thing a guest has before they check out and for me a poor experience at breakfast marred my stay
- Official Description (provided by the hotel):
- Like a magical secret, Rhinefield House is located deep within the New Forest National Park. Step inside and the aura of magic simply deepens - and nowhere more spectacularly than in the Alhambra Room, bedecked in glittering jewels. With beautiful surroundings and a blend of Tudor and Gothic architecture, Rhinefield is the most perfect fairytale wedding venue. It is also the ideal setting for an indulgent break and an inspiring conference venue for meetings, team building or product launches. Downtime means the chance to take in the great outdoors we have on our doorstep, whether its pony trekking, long walks in the forest or a day trip to the sea. ... more less
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- Also Known As:
- Rhinefield House Hotel Brockenhurst, New Forest
- Rhinefield Hotel Brockenhurst