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“Two days was just not long enough”

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Rhinefield House Hotel
Ranked #7 of 11 Hotels in Brockenhurst
Northamptonshire
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Two days was just not long enough”
Reviewed 16 October 2013 via mobile

This was a treat from my daughter who stayed at this lovely hotel In September 2012. She brought her Aussie husband over to show him her home country. She gave a glowing reference on 1 October 2012. As two friends we each had a lovely room. Both rooms beautiful, clean and so very comfortable. The staff were excellent wherever we met them. Breakfast was delicious and our meal in the Grill Bar was great. No complaints whatsoever. A fabulous treat.

Stayed October 2013, travelled with friends
Helpful?
Thank maryobrien41
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mark D, Manager at Rhinefield House Hotel, responded to this review, 19 October 2013
Dear maryobrien41
Thank you for taking the time to post your review to Trip Advisor. I was really pleased you had enjoyed your stay with us and especially as it was on recommendation from your Daughter.
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1,687 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (325)
Date | Rating
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English first
Tunbridge Wells
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 15 October 2013

A lovely country house hotel, great views and colours in the grounds in the late afternoon and early morning sunshine, and handy for some of the classic pubs and walks in the New Forest. Dinner in the Armada Restaurant, an olde English wood-panelled dining room, was a beautifully-presented and filling nouveau cuisine, and is quiet and peaceful. Personal attention and recognition from reception and waiters make the service exceptional. The English breakfast is tasty and filling without being overbearing, hopefully you will get to see the Alhambra room which is a copy of the interior of the Granada palace. You will have guessed - we thoroughly enjoyed our anniversary weekend, and would certainly return.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank patric_1958
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mark D, Manager at Rhinefield House Hotel, responded to this review, 19 October 2013
Dear patric1958
Thank you for choosing to spend your Anniversary with us here in the New Forest and thank you for your glowing review. The house is full of beautiful rooms with great history and hopefully all of our guests get to experience one of the greatest Birthday presents ever given--The Alhambra Room.
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London, United Kingdom
Level Contributor
27 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 15 October 2013

We booked the Rhinefield for our wedding celebrations over 18 months ago as it was such a popular venue - and we weren't disappointed! Ever since booking the team have been attentive to our every need, coming up with superb menu ideas and accommodating dietary requirements with ease. On the day itself, the service was impeccable - the food served at our wedding breakfast was amazing and of an extremely high standard, and we didn't have to lift a finger. All of our family and friends were delighted with their stay at the hotel and with the service received while there. Our stay in the bridal suite was wonderful - worth every penny! We will be returning to the Rhinefield for our anniversaries!

Room Tip: Try and get a room overlooking the gardens!
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  • Stayed October 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Suzy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mark D, General Manager at Rhinefield House Hotel, responded to this review, 19 October 2013
Dear Suzy
Congratulations again from the whole team on your recent Wedding. We are delighted that we gave you your Dream Wedding and we look forward to seeing some of the photos from the day and to welcoming you back on your Anniversary.
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Devizes
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 14 October 2013

Hi

Just stayed at Rhinefield house for a champange break. The Heron suite was lovely as was the spa and most especially all of the staff. My partner and I often visit Rhinefield on our way to the coast for a cup of tea and have always found the staff in the longue to be excellent. This led us to book a room and stay for a night at the weekend and am pleased to say that the rest of the hotel and staff all lived up to the same excellent standard.

We ate in the grill room for dinner and were very well looked after by Sandy and a tall young gentleman with a french accent, who's name sadly I did not get. The food, like the service, was excellent.

The following morning we took advantage of the Spa facilities. They are well designed, especially the Jacuzzi, well maintained, carefully monitored by staff for cleanliness and very enjoyable.

Thank you to all the staff for a lovely stay.

Jane & Mark

Room Tip: If you are a light sleeper or intend to go to bed early, ask for a room away from the main hall as t...
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  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mark W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mark D, General Manager at Rhinefield House Hotel, responded to this review, 19 October 2013
Dear Jane and Mark
Thank you for your recent posting to Trip Advisor and I am so glad you got to stay with us and had such an excellent time. We are very lucky with our setting but it is the team that makes all the difference. Thank you.
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Basingstoke, United Kingdom
Level Contributor
58 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed 14 October 2013

We stayed here Saturday 12th October as guest's of a wedding function.

We were due to attend the wedding ceremony at 13.00, arrived at the hotel around 11.30 and our room wasn't ready, we had time to grab a quick latte in the bar/lounge area but had to get changed and ready for the wedding in a room upstairs. I found it surprising that rooms for the wedding party were not ready at this time of the day. Guests arriving after us had the same problem.

The above is my only negative point. When the room was ready our bags were moved to it by the hotel staff.

The hotel itself is stunning, set in stunning grounds. The room was fabulous, not huge, but well equipped and spotlessly clean.

Very impressed with breakfast the following morning, Full English, quality produce.


Also must mention the spa. I didn't get to use the gym but it looked good and well kitted out. Good sized pool (not huge) but you can swim in it. The whirlpool spa tub was amazing..... Bliss and i used the Sauna and Steam room which were both spot on. I came out of the well being area feeling like a new man.

Very pleasant and helpful staff.

The wedding and our overall experience was first class.

We would defiantly visit again for a night or 2.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Matthew C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mark D, General Manager at Rhinefield House Hotel, responded to this review, 19 October 2013
Dear Matthew
Thank you for your recent posting to Trip Advisor following your recent stay with us. I am really pleased you enjoyed the Wedding you attended and that the rest of the Hotel was First Class.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
732 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 373 helpful votes
Reviewed 13 October 2013 via mobile

I stayed in rhinefield house with my partner for our 5 year anniversary. Overall, the stay was lovely. The hotel grounds are stunning. The hotel itself is charming. The food in the main restaurant is exquisite and the service is perfect. The breakfasts are wonderful too.

Few things that made this a four star stay rather than a five star stay. We booked a package which included a room upgrade (subject to availability). No room upgrades were available, which is fine but we were not told this when we checked in. So I had to go back to reception to check after we were shown to our room. It was a disappointment and I wish someone had explained this when we checked in. Minor gripe - our champagne afternoon tea was plonked down on separate plates. Everyone else was given lovely three tiered stands. Lack of consistent presentation. And the hotel was packed out with several different, loud weddings. It took away some of the relaxation. Last problem was cleanliness of spa. A massive clump of hair and other bits and pieces was floating around in the pool. And used cups that we saw on out first visit were still left in the same places when we returned the next day which suggests the spa is not properly cleaned daily.

That being said, I still thoroughly enjoyed my stay. The hotel is beautiful and so striking when you drive up to it. The restaurant is the best bit. Fantastic local, fresh and beautifully cooked and served. A few extra touches and attention would make me give this hotel 5 stars.

Stayed October 2013, travelled as a couple
Helpful?
Thank KateLondon_9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mark D, General Manager at Rhinefield House Hotel, responded to this review, 19 October 2013
Dear KateLondon_9
Thank you for your recent review on Trip Advisor. It is always great to get a balanced review and please be reassured I will look into your comments. I have also passed on your comments about the excellent Restaurant experience to the chefs.
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Winchester, United Kingdom
Level Contributor
141 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed 13 October 2013

This was a special treat for a 21st birthday and we where not disappointed. Despite a very dull and wet day, we where made to feel welcome and the service of the staff was excellent. The tea was lovely with tasty sandwiches, lovely warm scones with lashings of cream and a nice selection of cakes.

  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Service
Helpful?
Thank Wendy j
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mark D, General Manager at Rhinefield House Hotel, responded to this review, 19 October 2013
Dear Wendy
Thank you for choosing to celebrate a special occasion with us here at Rhinefield. Oh to be 21 again. A shame it was a dull day but its still very special to spend the afternoon at Rhinefield with friends and family and plenty of cake!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Rhinefield House Hotel

Property: Rhinefield House Hotel
Address: Rhinefield Road, New Forest, Brockenhurst SO42 7QB, England
Phone Number:
Region: United Kingdom > England > Hampshire > New Forest > Brockenhurst
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Brockenhurst
#3 Romantic Hotel in Brockenhurst
#4 Luxury Hotel in Brockenhurst
#4 Spa Hotel in Brockenhurst
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Rhinefield House Hotel 4*
Number of rooms: 50
Official Description (provided by the hotel):
Like a magical secret, Rhinefield House is located deep within the New Forest National Park. Step inside and the aura of magic simply deepens - and nowhere more spectacularly than in the Alhambra Room, bedecked in glittering jewels. With beautiful surroundings and a blend of Tudor and Gothic architecture, Rhinefield is the most perfect fairytale wedding venue. It is also the ideal setting for an indulgent break and an inspiring conference venue for meetings, team building or product launches. Downtime means the chance to take in the great outdoors we have on our doorstep, whether its pony trekking, long walks in the forest or a day trip to the sea. ... more   less 
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Also Known As:
Rhinefield House Hotel Brockenhurst, New Forest
Rhinefield Hotel Brockenhurst

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