I went to stay at The Cloud to meet with my best friend. She and her husband stay there often. I was very pleasantly surprised at the level of service provided by the hotel. All the staff were exceptionally helpful and clearly wished my stay to be perfect. You step outside the frontdoor, cross a lane and are immediately in the midst of the beautiful New Forest with its ponies. You can walk or cycle for miles. There were three vegetarian choices on the menu (a first for me) and the wine was exceptionally good. Although I asked for a basic room and it was shall we say "bijou", it had everything I needed, including a spotless ensuite bathroom. I was greeted with a free pot of tea and I left with a little goody-bag of water and cakes. There were little extra touches here that made all the difference and, compared with other hotels, I thought it was very good value for money.
- Official Description (provided by the hotel):
- The Cloud Hotel is a 3 star hotel located at Brockenhurst in the heart of the New Forest National Park. The famous New Forest ponies can be seen outside the entrance of the hotel which faces directly onto the open forest. The Cloud Hotel has recently been upgraded from an AA 2 star to an AA 2 red star Inspectors Choice Hotel, and upgraded again to an AA 3 star hotel. We continually strive to offer the best customer service and standards possible for our guests. ... more less
- Also Known As:
- Cloud Hotel Brockenhurst
- The Cloud Hotel Brockenhurst, New Forest