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“average accommodation,”

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Cottage Lodge Hotel
Ranked #1 of 10 Hotels in Brockenhurst
Certificate of Excellence
Reviewed 26 July 2014

First the positives, we enjoyed a good welcome with offer of tea and cake on arrival. A parking space had been reserved which I would consider essential. The room was clean and the bed comfortable. The bathroom was well furnished but the extractor did nit work making it hot and steamy.
There is no lounge for guests, only a small snug with wooden chairs. Neither was there a comfortable chair in the bedroom. The hotel is on a busy road and is quite noisy. This was made worse by a party at a property which backs on to the hotel. The floor in this old building creak every time anyone walks around, so our neighbours above woke us several times in the night A notice in the room asks that guests let the owners know if they are disturbed by noise, so this is seemingly a common problem
We had hoped to eat in the on site restaurant but it was fully booked ( perhaps advice to book ahead would be useful)
Breakfast slot had to be ordered the night before, presumably as there are only seven tables and more rooms than that. Breakfast was well cooked and enjoyable, but the floors had not been cleaned from the night before with considerable food remains visible
All in all a very average stay and nit good value for money at £165 per night

  • Stayed: July 2014, travelled with friends
    • Value
    • Cleanliness
    • Service
6  Thank year2000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NewForestFilly, Owner at Cottage Lodge Hotel, responded to this reviewResponded 27 July 2014

Thank you for your feedback on your stay with us at Cottage Lodge.
We appreciate ALL feedback and can only put things right if we are told about them.
Regarding the extractor fan in the bathroom it will have been repaired if you mentioned it at check out please rest assured.
Thankfully we have very few issues with our neighbours but once is too much this is why we have the notice in the room for our guests to call.
As you say we are an old building and our floorboards do creak at times but this is unavoidable in a property built in 1650.
We are so sorry that you were disturbed by both issues.
We send an email out to all of our guests 3 - 4 weeks before arrival to advise of booking a table in the restaurant. If you book after those times we still email you and advise if they are fully booked or give the availability at the time of emailing.
Again, thank you for your feedback. We hope you return to us in the future.

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561 - 567 of 1,119 reviews

Reviewed 25 July 2014

This smart, cosy and tasteful small hotel, excellently situated, is a New Forest delight. A short stroll from Brockenhurst high street and station, you will find all you need for a memorable stay here. Rooms are stylishly designed, complete with hand made wooden beds and furniture. The restaurant, though not spacious, serves up locally sourced produce. The breakfast choices are impressive, including a veggie or gluten free choice. The, "Snug", next to the restaurant is where you can find all the local info you need, have a drink or help yourself to the free and delicious cake on offer. Specific parking spaces are provided especially for your stay. There really is nothing negative to say about the Cottage Lodge, the only thing to point out is that you are staying on a fairly busy road, so traffic noise can be heard first thing in the morning. We had our dog with us and within 5 minutes of walking, we were in the surrounding green areas. To encounter wild but people friendly donkeys, horses and ponies in the streets of Brockenhurst is an unforgettable experience. Staying at Cottage Lodge is memorable too. Use this as a base for your New Forest visit and you can't go wrong.

  • Stayed: July 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
1  Thank 610markc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NewForestFilly, Owner at Cottage Lodge Hotel, responded to this reviewResponded 26 July 2014

Thank you kindly for your lovely review for your recent stay with us.
We are pleased that you and your doggie had a great time with us and you found everything to your liking.
We hope you will all be back with us soon.

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Reviewed 25 July 2014

My wife and I stayed here for a short break in the New Forest.
From booking to departure everything was faultless.As soon as you walk in the door the staff were friendly and helpful. The hotel was beautifully decorated throughout and spotlessly clean, the bed was comfy. The breakfast was delicious and we were able to enjoy this on our own private patio.
We would definately stay here again and have recommended it to our friends and family.

  • Stayed: July 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank Matthew_G10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NewForestFilly, Owner at Cottage Lodge Hotel, responded to this reviewResponded 26 July 2014

Many thanks for your lovely review.
We always do our best to ensure our guests get the best we can provide and are pleased you felt we did this.
Thank you for recommending us to your friends and family. We look forward to seeing them.
We hope to see you again too, soon.

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Reviewed 21 July 2014

Our time at the cottagelodge was fab, a great welcome by Sandy was the start of a top weekend away. Tha room was very smart and cosy at the same time with all top fittings. My wife and i had a lovely meal on saturday night and the breakfasts were top class in the mornings. I would go back anytime and tell all my friends about this hotel. A lovely place in a lovely area thanks.

Paul Wilson.

  • Stayed: July 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank Paul W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NewForestFilly, Owner at Cottage Lodge Hotel, responded to this reviewResponded 25 July 2014

Thank you for taking time to review your recent stay with us.
We are pleased that you felt welcomed on your arrival and that all aspects of your stay was good for you.
We hope you return to us really soon.

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Reviewed 20 July 2014

Stayed here with my partner for one night in the Gillies Holt room for a mini-break in the forest. The location was ideal, being just around the corner from the shops/cafes of Brockenhurst.
Room was great - comfy bed, quiet, nice bathroom and had it's own stairs going up to it, so nice and private. My only complaint (and I'm being picky!) was the window on the door let quite a bit of light in in the morning. Room would otherwise have been nice and dark for a lie-in.

Room Tip: Gillies Holt nice and quiet - out of the way towards the rear of the B&B/Hotel. WIFI is free, bu...
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  • Stayed: July 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank Inipooh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NewForestFilly, Owner at Cottage Lodge Hotel, responded to this reviewResponded 25 July 2014

Thank you for your lovely review of your stay with us.
We are so pleased that you enjoyed your stay in Gillies Holt. We are looking into covering the window in the door to avoid the issue with the light coming in early in the morning.
We hope to see you again very soon.

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Reviewed 18 July 2014

This was a wonderful place to stay. We stayed in the William Room which was spacious with a large comfortable bed and a large bathroom. The breakfast was freshly cooked and excellent. We did not have an evening meal but this also seemed porpular. Please do not be put off by the AA rating of 2 star, the hotel is way better than that.The hotel is situated within easy walking distance of all restaurants, coffee shops pubs and the railway station.The staff are all very helpful and we had a most enjoyable stay and have booked again for next year. It is a great base for exploring the New Forest and the Isle of Wight ferry is only 5 miles away at Lymington.

Room Tip: William 1st room is spacious abnd very comfortable.
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  • Stayed: July 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank David716
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NewForestFilly, Owner at Cottage Lodge Hotel, responded to this reviewResponded 19 July 2014

Thank you kindly for your lovely review of your stay in William 1st room.
We are happy that you were comfortable and well looked after during your stay.
We look forward to your return.

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Reviewed 17 July 2014

Have just stayed three nights in Brushers Mills room at this lovely little hotel.The room was a small double with a fantastic bed.Bathroom with shower over bath and very nice selection of complimentary toiletries. Great selection for breakfast with fresh fruit ,cereals yogurt ,toast and your choice of cooked items.We enjoyed using the Snug to sit and play cards in the evenings. There is an honesty bar and fresh milk always available for your tea and coffee as well as free cake ! What more could you want ! Christina is very welcoming and she has a lovely band of staff always ready to help.We can,t wait to go again .

  • Stayed: July 2014, travelled as a couple
    • Value
    • Location
    • Service
2  Thank Nicola R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NewForestFilly, Owner at Cottage Lodge Hotel, responded to this reviewResponded 19 July 2014

Thank you for taking time to give us feedback on your stay in Brusher Mills room.
We try to do everything we can to give our guests the best stay possible and its great to know we are succeeding in this.
We hope to see you again soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Cottage Lodge Hotel

Address: Sway Road | Brockenhurst, New Forest, New Forest, Brockenhurst SO42 7SH, England
Phone Number:
Region: United Kingdom > England > Hampshire > New Forest > Brockenhurst
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites
Hotel Style:
#1 Best Value Hotel in Brockenhurst
Price Range: £54 - £126 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Cottage Lodge Hotel 2*
Number of rooms: 15
Official Description (provided by the hotel):
Escape to the Cottage Lodge, a small and friendly two star hotel offering five star service in the heart of the New Forest National Park village of Brockenhurst. You can pick the exact room you want and we will reserve it just for you. Your room comes with personalised reserved parking space, good wifi, tea , cakes, fresh milk, in room safe, flat screen tv and breakfast. Stay a few days and work your way through our breakfast menu which includes choices for vegetarians, vegans, dairy free and gluten free customers. In the evening why not book into White Tails restaurant, our on-site restaurant run by master chef Martin Packard. Cottage Lodge is known for its individually designed rooms, with a mixture of modern hand-made four-poster beds and other features designed to bring the personality of the New Forest and coastline into the hotel for you to experience. We hope you decide to spend your new forest holiday at Cottage Lodge and look forward to meeting you. ... more   less 
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Also Known As:
Cottage Hotel Brockenhurst
Cottage Lodge Hotel Brockenhurst, New Forest

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