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“Quiet Country Retreat”

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Appleby Manor Hotel & Garden Spa
Ranked #1 of 2 Hotels in Appleby
Certificate of Excellence
GreenLeadersPlatinum level
Reviewed 11 July 2014

Rooms were furnished to the standard expected from this standard of hotel, and staff were friendly and helpful. Standard of food was good and prices fair. Restaurant service was excellent, however we couldn't connect to the wifi, we did inform reception about this twice, we were told the second time that someone would come to our room, but that never materialized. As we were travelling from overseas, with some of our family still at home, wifi was extremely important to us, as we weren't able to communicate with them unless we went and sat in the hotel lounge. When you are paying the kind of money you do an establishment like this, you do expect these kind of problems not to occur, and if they do, that they at least keep their word and resolve the problem.

Room Tip: If you need wifi, book in the old part of the hotel.
  • Stayed: July 2014, travelled with family
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1  Thank Petapickle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mike2507, Owner at Appleby Manor Hotel & Garden Spa, responded to this reviewResponded 22 July 2014

I will pass your fantastic comments on to the front of house team and the chefs in the kitchen, all of which will be delighted that you enjoyed your stay so much.
I am so sorry that the issue with the WIFI was not resolved, one of our team should have come to your room to resolve the problem. I will investigate and make sure in future we deliver the required service. Many thanks for your comments.
Hope to welcome you back soon!

regards
Mike Dunbobbin

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983 - 989 of 1,626 reviews

Reviewed 6 July 2014

Just returned from a fantastic weekend at this hotel. Our friends booked this weekend to celebrate my husband's 50th birthday. Upon our arrival at the hotel we were made very welcome and were shown round the hotel before being taken to our room which was a Garden room. What a great room with patio doors leading out to the garden where we could sit out. The bed was the most comfortable we have ever slept in. The room was spotless and couldn't be faulted.

We had dinner both nights at the main restaurant and the food was amazing. Everything cooked to perfection and all to our liking, So good you did not want to come to the end of eating it! Breakfast both mornings was fabulous and so relaxing. Nothing is too much bother for the staff. They are all very helpful and friendly. The owners should be very proud of all of them.

The hotel itself is fantastic It is such a cosy and welcoming place. There are lots of lovely seating areas with comfy sofas to just chill out and relax (with a drink or two!) Also a light and airy conservatory area with the most amazing views across the Eden Valley. The weather wasn't great when we arrived on the Friday but on the Saturday the sun came out and just made it all the more relaxing as we could sit outside and just take in these wonderful views.

This is one of the best hotels we have ever stayed at and we have been in a few! All our others have been in our home country of Scotland but this was definitely worth the two hour drive. We hope to return soon.

Room Tip: Garden room was great as had patio doors leading out to garden.
  • Stayed: July 2014, travelled with friends
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4  Thank kathleen m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mike2507, Owner at Appleby Manor Hotel & Garden Spa, responded to this reviewResponded 11 July 2014

Fabulous! Many thanks for your review, we are glad you had such a great time. The staff are one of the main reasons that make a stay here so enjoyable. So happy that you enjoyed your meals, we do take great care in selecting the best local produce we can to insure we get the best possible quality on to our guests plates.
Many thanks for your time in sharing your experience at the Manor.

We hope to be able to welcome you back again soon,

Many thanks
Mike and Angela Dunbobbin

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Reviewed 30 June 2014

The hotel itself was so quaint and cosy! That staff were very friendly and couldn't do enough for you! The room was very clean and had everything you could need! The bathroom was amazing with the jacuzzi bath! We ate in the bistro and the food was fantastic, so delicious! We had a lovely stay and would definitely return but possibly stay for two night so we can take advantage of the facilities!

  • Stayed: June 2014
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4  Thank Lholdsworth91
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mike2507, Owner at Appleby Manor Hotel & Garden Spa, responded to this reviewResponded 3 July 2014

Perfect! Many thanks for your review, we are glad you had such a great time. The staff are one of the main reasons that make a stay here so enjoyable. So happy that you enjoyed your meals, we do take great care in selecting the best local produce we can to insure we get the best possible quality on to our guests plates.
Many thanks for your time in sharing your experience at the Manor.

We hope to be able to welcome you back again soon for a longer stay,

Many thanks
Mike and Angela Dunbobbin

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 June 2014

We stayed at the hotel as we were attending a wedding locally. From the moment we arrived the staff made us feel very welcome.
We were shown to our very spacious room with French doors onto a terrace and spectacular views and wonderful gardens.The bed was very comfortable and the room well equipped and spotlessly clean.
We were entertained by friends on the Friday night in a private room and had a delicious meal served by very attentive efficient young staff. Breakfast was also very good each morning of our stay.
The staff everywhere in the hotel from reception to chamber maids were most helpful and very friendly and made the whole weekend experience memorable which was also helped by the wonderful weather and a beautiful wedding at Warcop.

  • Stayed: June 2014, travelled with friends
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2  Thank platemates
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mike2507, Owner at Appleby Manor Hotel & Garden Spa, responded to this reviewResponded 3 July 2014

Fabulous! Many thanks for your review, we are glad you had such a great time. The staff are one of the main reasons that make a stay here so enjoyable. So happy that you enjoyed your meals, we do take great care in selecting the best local produce we can to insure we get the best possible quality on to our guests plates.
Our staff are the hotels greatest asset many thanks for recognizing their efforts in your review.
Many thanks for your time in sharing your experience at the Manor.

We hope to be able to welcome you back again soon,

Many thanks
Mike and Angela Dunbobbin

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 June 2014

A Victorian gentleman's house with tasteful extensions. Good large bedrooms, 3 lounges conservatories and outstanding rear patio with flowers galore. The views over the Eden Valley are very good.
Food in restaurant and bistro were good.
The complete hotel was clean and sparkling.
Management and staff provided good service.
Drone of traffic from nearby A66 could be defect.
Will be back.

Room Tip: Garden room
  • Stayed: June 2014, travelled with friends
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3  Thank Goodvalue26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mike2507, Owner at Appleby Manor Hotel & Garden Spa, responded to this reviewResponded 3 July 2014

Fantastic, thanks for your great review. We do feel passionately about the hotel and the service our guests receive, we try to make it feel like a home from home and we put a lot of time and effort into the hotel to create a relaxing and friendly atmosphere.
We are blessed with a great outlook over the Eden valley and the Lake District Fells - as you say there is no better place to enjoy a relaxing drink with the sun on your back.

We look forward to welcoming you back in the near future.

Many thanks
Mike & Angela Dunbobbin

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 June 2014

just returned back from a lovely weekend away at this hotel and just had to write what a wonderful time my wife and I had at this gem of a hotel,from the moment we arrived till we checked out the staff could not have been more helpful and enthusiastic,
we got a complimentary room upgrade to a superior room with fantastic views and a tv in the bathroom which makes having a relaxing soak complete
the meals were excellent quality and reasonably priced
will return in the future

  • Stayed: June 2014, travelled as a couple
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3  Thank andrew h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mike2507, Owner at Appleby Manor Hotel & Garden Spa, responded to this reviewResponded 3 July 2014

Thank you so much for your great review of the manor. Its fantastic to know we are doing something right and it does give all the team a buzz to know our guest are enjoying their time at Appleby manor.
We like to think we go the extra mile to make sure our guests get the best possible experience, i will pass your fantastic comments on to the team.

Hope to welcome you back in 2014.
Regards
Angela & Mike Dunbobbin

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Reviewed 24 June 2014

A very good hotel with excellent facilities. Staff were very helpful and friendly adding to a pleasurable care free stay. The room was excellent and the facilities first class as the expectation of a a place like this should be. Short distance from Appleby but a pleasant walk into a nice place. We did enjoy the grounds of the Hotel very much as we wandered around.

Room Tip: First time of staying at this hotel and can only comment on the room we had but this was pleasant an...
  • Stayed: June 2014, travelled as a couple
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    • Sleep Quality
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Review collected in partnership with this hotel
1  Thank John S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mike2507, Owner at Appleby Manor Hotel & Garden Spa, responded to this reviewResponded 3 July 2014

Thank you so much for taking the time to write a fantastic review, the staff will be thrilled that you have enjoyed your stay so much. I will of course pass your comments on to the chefs and front of house team, as i have said before our staff are the hotels greatest asset.

We look forward to welcoming you back to the hotel in due course.
regards
Mike Dunbobbin

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Appleby Manor Hotel & Garden Spa

Address: Hotel & Garden Spa Roman Road, Appleby CA16 6JB, England
Phone Number:
Region: United Kingdom > England > Cumbria > Lake District > Eden District > Appleby
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Appleby
Price Range: £89 - £160 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Appleby Manor Hotel & Garden Spa 4*
Number of rooms: 31
Official Description (provided by the hotel):
Appleby Manor Hotel & Garden Spa is set in Cumbria within the Eden Valley on the edge of the Lake District, it is surrounded by the magnificent mountains and fells of the North Pennines and is close to the Yorkshire Dales.4 National parks within a 20 minute drive. Appleby Manor is a four star luxury Lake District Country House Hotel with everything you need including warm open log fires, excellent hotel bedrooms, a fine selection of wines and whiskies together with an award winning restaurant that offer superb views over Lake District fells. The Luxury Garden Spa at the manor is the newest destination spa in the Lake District, perfect for pamper days and relaxing spa breaks.Indulge in our unique aqua thermal journey and lift your spirits with one of our 80 rejuvenating spa treatments. Why not avoid the congestion of Windermere and other Lake District Hotels, explore the hidden Lake District - the Eden Valley, while staying at Appleby Manor Country House hotel. ... more   less 
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Also Known As:
Best Western Appleby
Appleby Manor Hotel & Garden Spa Cumbria

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