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“Pleasant Short Break”

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Seaview Holiday Park - Haven
Redhill, United Kingdom
Level 5 Contributor
56 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
“Pleasant Short Break”
Reviewed 16 July 2014

We (family of five comprising 4 adults and one child 3 years old) stayed here the week commencing 7th July. We booked a special from the Daily Mail which was heavily discounted. We thought the deal might prove to be too good to be true, but were pleasantly surprised when we arrived. The site is well laid out, very neatly maintained (no litter for a start). and equipped with reasonable sized and good condition caravans. We were allocated a caravan on high ground near the site entrance, which had nice views of the Bay and Portland, but were compelled to ask for a change as we were concerned about our grandson being so close to a busy main road and main site access road. We were allocated another caravan in a secluded and safe part of the site, which was close to amenities, but sadly had no views. We had a very pleasant time at the site, which we found to be surprisingly quiet and perfect for children. Our grandson was never bored. The caravan was a little cramped (two bedrooms, one of which was very small), but comfortable enough and reasonably well equipped. We did take kitchen ware of our own to ensure we had everything we needed. We used the restaurant a number of times and found the food quality to be acceptable. We went to evening entertainment every night, and our grandson in particular thoroughly enjoyed the FunStars. The drinks available were reasonably priced. The high point of our holiday was winning tickets for a family of 5 to SeaLife. The site provides good and easy access to Weymouth town, beach and harbour (good range of eating places and scope for crabbing off the wall), where we found no difficulty in parking (works out at £1 per hour). We visited Portland Bill, which is within easy reach, although on reflection we would have taken a shorter route through the Town rather than the bypass. There are rock pools of sorts (we could not find any elsewhere) there at low tide and a very nice Café. For those who like walking and exploring, the Coast Path from Preston takes one to Redcliffe Bay, a quiet, secluded, picturesque beach, where one can swim safely and fish. The views along the coastline and across to Portland are stunning. Bowleaze Cove at Preston is easily accessible from the Caravan Park via a track and other caravan park and takes about 15 minutes at a leisurely pace Not really our cup of tea, with its rather unsightly entertainment complex. Overall, a very pleasant holiday, much enjoyed by all the family, and made the more enjoyable by the friendly, helpful staff. No photos of site provided with this review.

Room Tip: Ask for caravan on higher ground for the views. As a family of five, on reflection we would have pai...
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  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Service
Helpful?
1 Thank Coaster2647
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Seaview H, General Manager at Seaview Holiday Park - Haven, responded to this review, 26 July 2014
Hi David

Thank you for taking the time to write such a detailed review. As someone who likes to travel a lot myself I know how invaluable other travellers will find your feedback about the park and the local area.

Our Grounds Team take great pride in there work, so thank you for your comment that ''The site is well laid out, very neatly maintained (no litter for a start)'', they will love the fact you have noticed and made time to comment.

As a team we are really happy that your holiday was ''made the more enjoyable by the friendly, helpful staff.'' which is what we pride ourselves on.

It's always fab for us to receive reviews and we are grateful that people take the time to do so.

Anytime you would like to visit again, give us a call and we will personally ensure your booking is looked after.

See you really soon

Kind Regards

Michelle Gammidge

General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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  • Location
  • Sleep Quality
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  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (133)
Date | Rating
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English first
Shotts
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 15 July 2014

Arrival on the 4 July to the touring pitch was all meant to be euro pitch waste and water at the side of the caravan. We require 15 meters of water hose to connect my water and 12 meters of waste pipe to run away the waste. Made a complain to warren nothing done for 4days them when they got me waste pipe due to were the waste was after a day it backfill in to my caravan not happy with services will not be back to this site and would not recommend to any family friends. Just one last note I know that one of the warrens has send two emails to higher managers of the site and still no one has came near to see if they could do anything to help.

  • Stayed July 2014
    • Location
    • Cleanliness
Helpful?
1 Thank 001stuart
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Seaview H, General Manager at Seaview Holiday Park - Haven, responded to this review, 26 July 2014
Hello Stuart

Thank you for taking the time to write your review, we appreciate it and your loyalty to Haven as a company.

Having personally dealt with your feedback on park with the team here gave me an opportunity to get to know you and your family and help you enjoy the last days of your holiday, which I'm grateful for and I know you valued too.

It will be great to welcome you back next year.

Kind Regards

Michelle Gammidge

General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Scunthorpe
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 14 July 2014

We've been back a week from our stay in beautiful Weymouth and wish I was back there now to enjoy this great weather in such a lovely setting.
It was our first experience of a caravan holiday as a family and we found this site fitted our needs perfectly.
We stayed in a two bed deluxe-plus caravan with a lovely view of the sea and surrounding hills.
Being new to this type of holiday, we found the Seaview site just what we wanted. There was everything we needed and could be as involved as we wanted to be and if we didnt, we found the park really quiet and peaceful.
My son loved the entertainment and we found the staff very welcoming. From the courtesy call prior to our visit and throughout, all staff on site were very keen to ensure we had a great time and always offered excellent customer service.
On booking, we liked the fact that we could use the facilities of the neighbouring Weymouth Bay site, but as it turned out we didn't need to at all, as Seaview was perfect for us.
I would definitely recommend this site to young families and look forward to returning in the future. Thank you Seaview!

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank SarahS1977
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Seaview H, General Manager at Seaview Holiday Park - Haven, responded to this review, 26 July 2014
Hi Sarah

It was lovely to read your review and we are so glad we helped you enjoy your first ever caravan holiday and really pleased you chose our park to try a new type of holiday.

Glad you found the service friendly and that your son enjoyed the entertaiment, looking after as many families as we do, we know that's hugly important.

It will be lovely to see you again, give us a call anytime and we'll personally ensure you have a fantasic experience again.

Kind Regards

Michelle Gammidge

General Manager
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Stoke-on-Trent, United Kingdom
Level 2 Contributor
6 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 13 July 2014

Just returned from Seaview and wish we were still there. It's the first time we.ve camped properly and loved it. I have a phobia of shower/toilet blocks and I.ve totally had my faith restored they were spotless whatever time of day or night I visited and I overheard a conversation between two of the cleaners and I can honestly say they were very serious about their jobs. I have a 3 year old and a 10 year old who certainly loved the pool and playground. We didn't use the club because we had two dogs with us. Also the shop on site was good too nice bacon baps for breakfast and a lovely pizza from papa John's one evening. We walked to the local pub one night and had food which was lovely. We are hoping to go back again in august if not definitely next year. Oh yes and the staff were very friendly and helpful too.

  • Stayed July 2014
    • Location
    • Cleanliness
Helpful?
2 Thank graciemummycoxon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Seaview H, General Manager at Seaview Holiday Park - Haven, responded to this review, 15 July 2014
Hello

We miss you too and hope you do come back in August we'd love to see you again really soon!

That first camping trip is key, as a tourer myself I know how much the little things can really matter, and the touring blocks have to be really clean and it's great to see that you exprienced first hand just how passionate about their jobs the team here at Seaview are.

It's great that you had some of those fab bacon butties from the Spar, I get to be teased by the smell everyday, they are fab and our new Papa Johns Manager is also grateful that you have taken the time to comment on how great their food was likewise.

Thank you again for taking the time to review us and for our 5 Star Rating, we value it and are so pleased we helped make your first camping holiday one to remember so fondly.

Kind Regards

Michelle Gammidge

General Manager
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London, United Kingdom
Level 6 Contributor
114 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
Reviewed 12 July 2014 via mobile

Stayed in chalet. Took us 2 hours to discover just how many lights didnt work. Also, the bathroom basin would take quite a while to empty, even the smallest amount of water.
Not spotless by any means, but maybe the cleaners need a decent wage as inspiration to take pride in their work.
The eating area was a mish-mash, with noise coming from arcade, showbar and loud music on tv....also, our starter came at the same time as our main.....!

Weymouth Bay site seemed more modern, but staff were friendly on both.

A little more cleaning and re-organising is required at Seaview, but beautiful location.

Stayed July 2014, travelled with family
Helpful?
Thank Scorpionsholidays
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Seaview H, General Manager at Seaview Holiday Park - Haven, responded to this review, 15 July 2014
Hello

Thank you for taking the time to review your holiday here at Seaview, we're so pleased you enjoyed the location, it really is beautiful isn't it.

We make it our mission here to be the 'friendliest' caravan parks in the UK and looks like you experienced that too from your comments which makes us really proud.

It's disappointing that we didn't exceed your expectations with regards to cleanliness and maintenance and believe us when we say, the passion and commitment to getting things right is so strong here that the team are absolutely on the case and I am sure you will see the difference when you return to see us again.

We value your feedback on how to improve the ambiance of the restaurant area too and it's great to have guests that care so much to give us this so we can get better.

Kind Regards

Michelle Gammidge

General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 11 July 2014

On arrival told to park near a caravan and asked to go to reception as the caravan we parked next to may change bit bizarre. Caravan was ok we opted for a 2014 model which cost extra however from looking at the state of other caravans it was worth it. Caravan was quite small with the second bedroom and toilet being very compact. The second bedroom would only suit very small children. There is barely any cutlery provided, no chopping board so just about managed to cook a dinner. Pans provided were dirty and could do with replacing. The caravans are squeezed in together and barely any room to enjoy sitting outside in the evening. The so called "restaurant" was very poor and I would avoid this at all costs. On our first night we ordered a glass of pimms which took 10 minutes to make. The girl was waiting for the manager to bring a new bottle up as she had ran out. I had to tell her to serve the customer next to me whilst I was waiting. Then there was breakfast. I ordered 2 breakfast and walked back to my seat within two minutes these plates of uncooked food came out the bacon was raw and there were hairs in the food. We decided to give them a second chance and came for dinner but again it was undercooked and overpriced. I would avoid this restaurant at all costs. Other facilities were ok. Swimming pool at Weymouth bay was smelly and dirty there were crusty snot boogies stuck to the wall in the changing room. Overall impression of the park is a bit bland they could with a few more flower beds and updating and tidying. In all a bit disappointing and we will not be back

Room Tip: Avoid the restaurant completely
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  • Stayed July 2014, travelled with family
    • Value
    • Cleanliness
    • Service
Helpful?
3 Thank Tb1012014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Seaview H, General Manager at Seaview Holiday Park - Haven, responded to this review, 15 July 2014
Hello

Firstly thank you for taking the time to make us aware of your opinion of our parks here at Weymouth Bay and Seaview.

Your comments with regards to how we can improve on the external image of the park has been passed on to our Grounds Team and there are extra flower beds going in as I type this, so thank you.

I would like to reassure you that we view food safety as a number one priority here at Seaview and are very proud to have been awarded yet another 5 Star Food Safety Rating in 2014 as issued by the local authority along with our own internal and external rigorous food safety daily, weekly and monthly checks. Whilst we aim for great feedback in this area 100% of the time it is clear you have not experienced this, so thank you for making us aware and I hope you did this on site at the time so we had the opportunity to put any shortfalls right immediately.

I hope you reconsider the title of your review as we would welcome you back to Seaview and would love to see you to have a great holiday here as so many do.

Once again thank you for taking the time to write a review we value the feedback.

Kind Regards

Michelle Gammidge

General Manager
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GB
Level 5 Contributor
74 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
Reviewed 9 July 2014

We have just returned from an enjoyable stay at Seaview but I'm sorry to say standards have dropped since our last stay. On arrival we were sent to the car park where on previous visits we were told our caravan number and told to park in the space beside it. In reception we stood in line
under a glass roof on a sunny day while the two ladies did their best to process everyone. We booked a two bed standard with dog access, What we got was a large three bed with a very smelly toilet very close to the entertainment area with parking but nowhere to put a chair to sit in the sun. We have stayed on Seaview many times but this is the first time we have had a dirty caravan. The shop had every thing we needed, the restraunt was good and prices reasonable, and the shows were on at 8pm and 10pm. We book this camp because its small with good walks for our dogs and we will be returning for two weeks in September but if thing haven't changed in the cleaning dept it will be the last time.

Stayed June 2014, travelled as a couple
Helpful?
2 Thank loulouGb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Seaview H, General Manager at Seaview Holiday Park - Haven, responded to this review, 15 July 2014
Hello

Thank you for being such a loyal visitor to Seaview and we really look forward to seeing you again in September.

We're sorry that the larger van closer to the complex didn't suit you. We do try our absolute best to meet all requests from guests with regards to their accomodation, when they make us aware, so please feel free to contact us at the park and we will ensure you are in your desired location in September.

We're pleased that the complex and the on site shop, which is indeed very handy being just next to the Reception met all your needs and rest assured all your feedback is valued and we are as disappointed as you that you couldn't give us 5 Stars this time but thanks to your feedback we know where we need to improve and are confident that we'll be back to that 5 Star for your next visit.

Once again thank you for taking the time to write the review and we look forward to seeing you really soon

Kind Regards

Michelle Gammidge

General Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Seaview Holiday Park - Haven

Property: Seaview Holiday Park - Haven
Address: Preston Road, Weymouth DT3 6DZ, England
Region: United Kingdom > England > Dorset > Weymouth
Amenities:
Bar / Lounge Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 22 Speciality Lodging in Weymouth
Hotel Class:4 star — Seaview Holiday Park - Haven 4*
Official Description (provided by the hotel):
Our small, laid-back park is on a hill - so we have some great views! And we're surrounded by coastal walks. You can head into the Dorset countryside - or stroll 15 minutes to Bowleaze Cove. We have lovely indoor and outdoor pools - so you can duck and dive whatever the weather. Or just pop to the seafront at nearby Weymouth for fish and chips and donkey rides. The park is open from March 20th to November 2. ... more   less 
Also Known As:
Seaview Holiday Park Hotel Weymouth
Seaview Holiday Park - Haven Weymouth, Dorset

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