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“Family fun hotel”

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Moonfleet Manor Hotel
Ranked #5 of 22 Hotels in Weymouth
Certificate of Excellence
Marlborough, United Kingdom
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Family fun hotel”
Reviewed 27 August 2013

Just back from three nights at the Moonfleet Manor, I would highly recommend for families with young children. There is lots for them to do and space to run and explore. The crèche staff and facilities are excellent, very friendly and professional staff, some have been working there for years so it feels very established and runs very smoothly. For us the 'luxury' part was having the children (ages 4 and 1 year old twins) taken care of so well and the meals, especially the 5pm tea provided with all the bibs, sippy cups etc and good child friendly food with very understanding staff. Also, the restaurant food was very good, we ate in the restaurant twice, both excellent food and utilised both the free listening service and babysitters, both worked well. The hotel is a bit tired and doesn't really have a luxury feel, more old slipper than party shoe (the dusty, sagging animal skins should probably go) but we felt welcomed and looked after which is what we needed. And we will go back one day.

  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rachel P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Neil C, General Manager at Moonfleet Manor Hotel, responded to this review, 28 August 2013
Dear Rachel P,

Thank you for taking the time to leave us a review. We are delighted to hear that you enjoyed your 3 night stay with us recently.

There are plans for refurbishment of the bedrooms and other areas within the hotel in the near future, so please do look out for updates on our website and Facebook page.

We hope to welcome you back to the hotel in the near future.

Kind Regards

Neil
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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643 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (153)
Date | Rating
  • English first
  • Any
English first
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 25 August 2013

This was our first stay here and once we got over the initial shock of the cost of staying at this hotel we had a fantastic time. There is loads for the little ones to do and lots of little touches that make this hotel stand out as a proper child friendly hotel, such as the den which provides childcare, the films that are put on every night for the kids, the BBQ nights which include games for the kids etc etc. The staff were fantastic, they couldn't do enough to help and were always polite, friendly and great with the kids. I don't think I have ever left a hotel feeling so relaxed! I would definitely recommend this hotel. My only criticism would have to be the price- it is expensive. We stayed for 3 nights and would have loved to stay longer but it would have cost too much!

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Ancaro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Neil C, General Manager at Moonfleet Manor Hotel, responded to this review, 28 August 2013
Dear Ancaro,

Thank you for taking the time to give your feedback. We were so pleased to read that you enjoyed your stay with us and found the staff to be friendly, helpful & polite - this is one of the many things we pride ourselves on.

We very much hope to welcome you back to Moonfleet again soon.

Kind Regards

Neil
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Weymouth, England, United Kingdom
1 review
Reviewed 25 August 2013

We had a short break to celebrate a birthday at Moonfleet some 2 years ago and it was wonderful. So we decided that it would be good to repeat the experience for our 20th wedding anniversary. We were not dissapointed. Wonderful friendly service, fabulous food, fantastic location and glorious eclectic mix of devout and furnishings Definitely not your `corporate designed, homogeneous hotel. Love it

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank NickB-P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Neil C, General Manager at Moonfleet Manor Hotel, responded to this review, 28 August 2013
Dear NickB-P,

Thank you for taking the time to leave us a review. We are thrilled that you chose to spend such a special occasion and that you enjoyed your time with us.

We do hope to see you again in the future.

Kind Regards

Neil
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Guildford, United Kingdom
Level 1 Contributor
3 reviews
Reviewed 23 August 2013

We stayed 6 nights in early August which was our second visit. Our only gripe the year before was that service could be slow, they seem to have sorted this out now and we enjoyed excellent food and good service. Lovely hotel, the kids love it, can't get a better hotel for kids. The verandah and den are brilliant and our 2 loved the 3 swimming pools and went swimming every day.

Room Tip: Stayed in Ratsey on the ground floor with its own access to the garden, lovely room and handy for th...
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Stayed August 2013, travelled with family
Helpful?
Thank Sarah B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Neil C, General Manager at Moonfleet Manor Hotel, responded to this review, 28 August 2013
Dear Sarah B,

Thank you for taking the time to leave us a review. We are delighted that you enjoyed your most recent stay with us. Also we were pleased that you felt there was an improvement on service since your last visit.

We do hope to see you all again in the near future!

Kind Regards

Neil
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 21 August 2013 via mobile

We have just returned from our first stay at Moonfleet. It certainly won't be our last. In fact, my three children (aged 5, 7 and 8) and I were so taken with it that we have already re-booked for next summer.

We have stayed in quite a few hotels over the years and most seem to tolerate the children well enough and, normally, provide varying degrees of facilities to distract and take care of them whilst parents get some much needed R&R. This, however, is the first time we have stayed in a hotel that positively embraced having the children there, took care of all their needs, often without even being asked, and made all of us feel extremely welcome, safe and royally entertained from the moment we walked in.

In the areas where it matters most to a family on holiday, they have got it absolutely spot-on. At no point did I feel that the children were in the way, there is more than enough space for them to do their running around and shrieking well away from guests having a quieter time in the restaurant or lounge areas, and the staff were exceptional. As was the menu; breakfast was delicious every morning and I have rarely seen my 3 girls (prone to being slightly fussy, if I'm honest!) wolf so much food at the impressive high teas available. The Den, the tennis lessons, the outdoor games, the indoor swimming pools, the film room, the Veranda, the playroom, the magical walks along the coastal path (with or without sweet Snoopy for company)...we didn't even begin to think about needing day trips for all the 5 days we stayed and that has certainly never happened before.

Yes, some updating and modernisation around the edges will be of benefit, but hopefully not at the expense of Moonfleet's charm and homeliness which are second to none. It has a heart of gold and we can't wait to come back.

Stayed August 2013, travelled with family
Helpful?
Thank Juliet S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Neil C, General Manager at Moonfleet Manor Hotel, responded to this review, 28 August 2013
Dear Juliet S,

Thank you for taking the time to give your feedback. We were so pleased to read that you enjoyed your stay with your family at Moonfleet. We are delighted to hear how much you felt welcomed and enjoyed the facilities we have to offer.

We look forward to welcoming you back again next year!

Kind Regards

Neil
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Granada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 21 August 2013

A first holiday for us in the UK. Chose Moonfleet Manor as it appeared ideal for young children, 3 and 6 years old. The facilities for the children are excellent, both indoor and out. The staff are very child friendly, attentive and helpful. The food was fine, although we would like to see the menu change as a week with the same menu is a long time.

The rooms are fine, although to describe them as luxurious is a stretch. The hotel is a bit tired overall but a renovation plan is on its way we are told... A gym would be a welcome addition.

Lots to do in the surrounding areas to keep the kids and adults amused. Snoopy, the resident dog, was also a big hit with the kids. Overall, a very good family holiday.

Room Tip: Sir Henry Peto is not for tall people!
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  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Richard J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Neil C, General Manager at Moonfleet Manor Hotel, responded to this review, 28 August 2013
Dear Richard J,

Thank you for taking the time to leave us a review. We are pleased that you and your family enjoyed your time with us.

As you mention there are plans for refurbishment of the bedrooms in the near future, so please look out for updates on our website and Facebook.

We hope to see you again in the future.

Kind Regards

Neil
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Guildford, United Kingdom
1 review
Reviewed 20 August 2013

Just come back from a two night break and we had a lovely time. Parts of the hotel need a bit of cash injection but on the whole the shabby chic feel did work. I felt like we were staying in a huge house out of a children's novel with great rural views and children running barefoot inside and out. Nothing was too much trouble when it came to our toddlers needs. Bottles were cleaned and warmed for us and I loved the children's buffet. We also used the listening service so we could enjoy the evening and put her to bed. I preferred the rooms in the old part of the house to the new and I would go for the biggest room you can afford. We moved rooms because the first one was too small. The pool needs updating too.

Room Tip: preferred the rooms in the old part of the house to the new and I would go for the biggest room you...
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  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BeckstarP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Neil C, General Manager at Moonfleet Manor Hotel, responded to this review, 28 August 2013
Dear BeckstarP,

Thank you for taking the time to leave us a review. We are so pleased that you enjoyed your stay with us at Moonfleet Manor - it was a pleasure to have you stay with us.

We look forward to welcoming you back again in the future.

Kind Regards

Neil
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Moonfleet Manor Hotel

Property: Moonfleet Manor Hotel
Address: Fleet Road, Weymouth DT3 4ED, England (Formerly Moonfleet Manor & Sports Resort)
Region: United Kingdom > England > Dorset > Weymouth
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 22 Hotels in Weymouth
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Moonfleet Manor Hotel 4*
Number of rooms: 36
Reservation Options:
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Also Known As:
Moonfleet Manor And Sports Resort
Moonfleet Manor & Sports Hotel Weymouth
Hotel Moonfleet Manor Sports
Moonfleet Manor Hotel Weymouth, Dorset

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