I booked a twin room and a double room.
We waited in the bar for five minutes before being served as there was no staff. Once we had been acknowledged and paid we were shown the rooms.
The carpets was thick with animal hair in the corridors. The rooms pure filth, in the twin room the bed had pubic hair on the bed sheet, also what appeared to be faeces on the valence sheet. The bathroom door didn't shut. Crumbs on the cupboard, the welcome pack was ripped and covered in stains. Dust everywhere. The floor clearly hadn't been hovered. In the double room, mould above the shower, the blind in the bedroom the cord had been broken so couldn't pull the blind down. The head board covered in thick dust.
I will never stay in the hotel again and wouldn't recommend it to anyone.
I complained about the bedding at state of the rooms I was told swapping wasn't an option as they were fully booked nor a change of bed linen as only one member of staff on. We were offered a refund if we vacated the premisses immediately. Poor customer service.
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- Also Known As:
- The Nook Bar, Brasserie & Hotel Weymouth, Dorset