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“If you are not in a coach party don't bother going as they are not interested in individual travellers”

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Hotel Prince Regent
Ranked #4 of 22 Hotels in Weymouth
Certificate of Excellence
Farnham, Surrey, UK
Level Contributor
29 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
“If you are not in a coach party don't bother going as they are not interested in individual travellers”
Reviewed 25 June 2009

This hotel lives in the 18th century and is a great worry for the 2012 Olympics as it can only put up its already high (and not value for money) prices for probably the worst hotel I have ever stayed in in the UK. It appears to have gone drastically downhill since better reviews of 2007.

Are there any good points? Location (in town and on beach with fairly easy on street parking) and most staff are friendly and helpful except the Manager who is unpleasant to customers, unhelpful and 'jobs worth'.

Bad points? ALOT.
Very dirty and incredibly small room that had too much furniture so couldn't work at the dressing table. The shower had black mould, carpet was not vacuumed, bread was found in dressing table, table lamp bulb gone, nowhere to put soap bag in bathroom except on floor which was dirty around edges and found used tissue behind waste bin from previous occupant, all glass surface areas not polished.
Staff have had no customer service training so although are friendly do not understand what different customers want from a hotel. When I checked in I was immediately told the 'restaurant was full that night'. They do however offer a sandwich and jacket potato room service option which is not suitable for someone who is traveling on business.

Someone needs to turn what could be a great hotel around so we are not embarrassed in front of the whole world in 2012.

  • Stayed June 2009, travelled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Consultant4481
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (344)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • Any
English first
Swindon, United Kingdom
Level Contributor
20 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 2 June 2009

Myself and two colleagues were booked in here by our employer for a one night stay. We were booked into double sea rooms all with sea views (the good bit). The check-in girl was terse to say the least! and was more interested in talking to her boyfriend at the counter. My room was large enough, but it was very dated and tired looking. So as not to ramble I will bullet point the rest.

The decor is well in need of modernising.
The double bed was two singles.
Mattress saggy and 'old' feeling.
en-suite tired, slightly grubby and leaky shower.
TV picture was very poor on a very dated free-standing set.
Wallpaper peeling.
Room warm and muggy.
Yellow pages 3 years out of date (trivial I know, but sums up the whole place really)
Breakfast (continental) embarrassingly shoddy.

I could go on but wont, suffice to say it is well supported by the older community, if you are planning to stay here with a family I really would think again you WILL be dissapointed. Leave it to the coach parties and find somewhere not caught up in a time warp!!

  • Stayed June 2009, travelled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank moonraker909
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
somerset
Level Contributor
3 reviews
Reviewed 30 April 2009

We stayed here for one night over the easter weekend, arrived at 1pm, and was given the choice of two rooms, we decided to go for the sea view at £107. we were asked for payment straight away, when we asked if we could see the room, we were told it was not ready and that we would not be able to check-in untll after 3pm. so we decided to take a walk along the sea front and get some lunch, returning to the hotel at 4pm we were given our room. the room was very dated, Blankets on the bed.....etc en-suite very basic shower was broken in places and had hardly any pressure. had a very sleepless night as the door to the room next to ours was faulty and was banging all night. The following morning just wanted to leave, didn't even want to stay for breakfast. Upon checking out we asked to speak to the manager, and explained to him, that we were not happy with the room etc etc....he was not very helpful and had a dont care attitude. the best part of our stay was the seafront and a walk around the harbour.

  • Stayed April 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank hotelhopperSomerset
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Silver Spring, Maryland
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 13 April 2009

The Prince Regent made a good base for both my wife's business meeting and my exploration of the surrounding areas. The room was enormous (it was a quad, though we didn't use two of the beds) and included two chairs and a desk. Wireless was easy and available. A full English breakfast was included though it didn't vary by day so the lack of variety wore a bit thin by the end of the week but what they had was hearty and pretty good. Room was always cleaned on time and supplies replaced without asking. Only gripe on the room was that there was no shower curtain - only a useless swinging screen so the floor was often wet. Hotel gets Kudos for banning smoking (though I believe this is by law) since smoking is still rampant in the UK. Lastly, if you drive bring a VERY small car. The car park is microscopic and maneuvering around supports, walls and other vehicles is a real challenge.

  • Stayed March 2009, travelled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tchristenson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hertfordshire
Level Contributor
73 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed 17 September 2008

Myself, husband and two young daughters have just returned from 2 nights at this hotel. Contrary to previous reviews, we found the reception staff very courteous, pleasant and helpful. Our room (no. 115) was huge, much larger than expected with two single beds and a massive king size. We had a lovely sea view. All furniture was kind of in keeping with the period of the building, but things like the carpets, curtains and certainly the bathroom could benefit from substantial modernisation. The curtains, for instance, were extremely long due to the length of the wonderful window, but they were almost impossible to open and close - very stiff.

Car parking might have been an issue, but as we had to leave the hotel early both mornings, we managed to fit in with the local parking restrictions.

As mentioned by somebody else, the TV was very antiquated too, although it did the job. The other main problem we found was the temperature in our room, it was stiflingly hot. This was clearly a recognised problem as two fans were already provided in the room.

The breakfast was absolutely fine with all staff helpful and efficient. I'm not sure the elderly guests appreciated the local radio station blasting out in the restaurant, but for us, it wasn't a problem.

The Prince Regent is in a great location, just far enough away from the main town to be peaceful, but close enough to be able to walk in.

We would recommend it for a short break.

  • Liked — The size of the room and the location of the hotel
  • Disliked — The heat in our room and the general outdated furnishings
  • Stayed September 2008, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank maisy245
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nottingham, United Kingdom
Level Contributor
146 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 114 helpful votes
Reviewed 29 August 2008

Its like retirement before your time. Walking into the hotel it took a good minute before I was acknowledged by the receptionist who was talking to a member of kitchen staff. I was given my card, but no details of the hotel services or breakfast times.

The room was, nice comfortable, although a little dated. It was much larger than what I had expected. The room had good facilities, however the bathroom let the experience down, the shower pipes were not sealed and one got showed from multiple angles.

I'm sure I was the youngest person at breakfast in the morning, whilst the cooked breakfast buffet was okay, actually not bad there was very little else in terms of breakfast and getting the waiting staff to come over with tea and toast was a challenge. Thankfully I took a seat up in the window and watched the world go by, or in this case a coach load up lots of baggage.

A nice hotel right on the sea front, a good sized comfortable room, just a little dated and breakfast designed for in and out serving.

Stayed July 2008
Helpful?
1 Thank matt_from_nottingham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bristol
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 24 August 2008

We were a party of 3 staying at the Prince Regent. My Mum (60+ bit) Me (40+ bit more) and my daughter aged 9.

We booked a family room which consisted of a very very large king size bed and a single. Much to my dismay we were allocted the dreaded room 108 previously slated by another guest. we were reassured however that the proplem with the banging door had been noted and fixed. There were no other family rooms available even if we did want to move. Room 108 was right at the back of the hotel over looking the small carpark through a sash window that would not open as the cords were perished. The room was spacious however with very high ceilings but felt smaller due to the lack of natural light and poor electric lighting. There was no wardrobe just an albeit attractive armoire in the corner not really adequate for dresses / skirts but we did not complain. We accepted the standard of the room which did as previoulsly mention have a super variety of shower gel/shampoo etc and wonderful big white fluffy towels. Plus plenty of tea/coffee / biscuits etc. The bathroom was just a toilet sink and shower cubicle that had seen better days with a crap wall mounted shower head and doors that did not quite meet.
It was not until we saw inside one of the already refurbished rooms that we felt like the poor relatives. We snook a peek into one when the chambermaid had the door open and it was wonderful with 3 big windows, light airy wh modern soft furnishings a far cry from our
room !!

Night camd went and thanks to the fan in the room we manaaged to sleep. the banging of the door did not happen althought the clip of shoes on the metal staircases at the back was just as annoying.
The food was fine and plentiful ~ dont know why previous guests complained as it was always hot, served with grace from the very efficient staff, and very prompt. Little things like hotmilk with the tea and coffee makes a real difference.

My biggets gripes ~
Parking ~ horrendous and cause of great stess however when asked the somewhat miserable reception staff could offer alternative help such as a roadside pass for the stay which they do not seem to offer unless you moan a lot. This really helped.
Reception ~ although as i have mentioned above when you ask for help or details they do help are in fact very knowledgable but they will not be remembered for happy smiling faces unless you are one of their mates who has popped in.
Facilities ~ as we had my daughter with us we were not allowed to go into the sister hotel the Russell ~ not even to play bingo !!! The only option was the very 'sterile' bar area. By this I mean there was allocated nice recently refurbished bar area. It consisted of 2/3 low sofas and a host of high back leatherback chair more suited for a dining table than a bar. As the clientee is mostly elderly there was nowhere comfortable to sit and chat possibly play cards. It was just not appropriate for the type of hotel.In my opinion this is what was missing and made a huge difference to the enjoyment of the stay.
The hotel was a little far out of town to comfortably walk to but top tip is if you can walk down slowly get the bus back ~ free for OAP's £1 adults 50p for kids most useful after a day on the beach.

  • Liked — Fluffy towels
  • Disliked — Staff leisure facilities
  • Stayed August 2008, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
2 Thank LizfromBris
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Prince Regent

Property: Hotel Prince Regent
Address: 139 The Esplanade, Weymouth DT4 7NR, England
Phone Number:
Region: United Kingdom > England > Dorset > Weymouth
Amenities:
Bar / Lounge Beach Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Wheelchair access
Hotel Style:
Ranked #4 of 22 Hotels in Weymouth
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hotel Prince Regent 3*
Number of rooms: 72
Official Description (provided by the hotel):
The Hotel Prince Regent is an attractive seafront property on Weymouth's historic esplanade with views across Weymouth Bay and the craggy Dorset Jurassic coastline beyond. The Hotel Prince Regent is regarded by many as the leading Weymouth seaside hotel. It's perfect for singles, couples and family holidays alike. It was purpose-built in classic Georgian style, but inside you'll see we've moved with the times and offer comfortable accommodation with free Wi-Fi access in all bedrooms and public areas. And with nightly performances in our beautiful Georgian ballroom - fully restored at a cost of nearly £100,000 - you'll always be entertained. Families are well catered for, with guest accommodation that can sleep up to five people. We are handily located close to the town centre, which is a 10 minute stroll along the seafront. With a sandy beach on the doorstep, this is the perfect spot for a traditional seaside break. Guests return time after time because of our high standards, seafront location, proximity to Weymouth town centre and great facilities. ... more   less 
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Also Known As:
Best Western Hotel Prince
Regent Weymouth
Best Western Weymouth
Weymouth Best Western
Weymouth Regent
Hotel Prince Regent Weymouth, Dorset

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