Booked in for one night on business B&B and evening meal. First impression of room, very basic but clean, paper thin walls, could hear my next door neighbour if though he was in my room, avoid room 21!. Staff in the hotel were pleaWas advised by reception that evening meal is between 6pm-7:30pm, ok a short window of opportunity, glad i did not arrive there after 7:30pm otherwise I would have missed that, but was looking forward to the meal having been tempted by their online sample menu when booking. What a mistake that was, I arrived in restaurant and 6:20pm, the place was empty, I found a male member of staff by the kitchen who looked me up and down and said "yeah", I asked if they were open, he said "no, you best go upstairs and talk to reception as we have a party we are catering for tonight". So back upstairs, spoke to a pleasant receptionist who was confused why they were not open and asked me to take a seat in the bar while they bought me a menu. Menu arrived, nothing like the sample menu on-line, this was hugely disappointing and uninspiring, a limited choice of deep fried turkey, deep fried fish, or a vegetarian pasta for main. I ordered, and then waited to be called to the restaurant, 5 mins later I am led back to the basement by a lovely member of staff and passed to a waitress who then offered the worst single seat dining position in the restaurant (right by the main door where everyone is walking in and out of), I asked if I could sit somewhere else, bearing in mind there was lots of empty tables (even with the party of people sat at their tables) Well if looks could kill, she said well it is either that one, or that one, and pointed to another single seat table stuck in a dark dingy corner. They know how to make you feel good here!, food arrived "bombay Chicken" dry overcooked leftover chicken probably from previous night cooked in a curry sauce, the main was breaded frozen turkey escolape deep dried with deep fried potatoes and some fresh veg (at least I had something fresh), dessert was Cheesecake that had not defrosted properly with frozen berries on it, I took one mouthful of that and decided to leave that. I then saw another menu, and picked it up and saw some nice looking dishes, I asked how come I was not offered this?, and was told, "oh no, we just do a set menu tonight". This is a contradiction to what was told to me on the phone when booking, where I could have anything from the restaurant menu, I felt dupped. The food was horrible and the service from the waitress was unpleasant. I really would not recommend this place, maybe my expectations are high on food, and so they should be if you are paying to eat out. The venomous manners of the waitress was unpleasant, not verbally but you can read a lot by body language and voice tonality, I hope she was just having a bad day and not like this all the time. Good luck, if you stay here.
- Reservation Options:
- TripAdvisor is proud to partner with Odigeo, Booking.com and Priceline so you can book your Hotel Rex reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Hotel Rex Weymouth, Dorset