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“not a warm welcome from anyone here”
Review of The Red Lion

The Red Lion
Ranked #54 of 304 Restaurants in Weymouth
Certificate of Excellence
Dining options: Breakfast, After-hours, Reservations
Restaurant details
Dining options: Breakfast, After-hours, Reservations
Reviewed 28 August 2015

went for a family meal hear after browsing an emporium of random vintage/antique shops nearby, this place was recommended however upon entering the seating area outside (not even through the front door yet) we were eyeballed by a waitress collecting plates, i smiled and received nothing but a blank look back, as we entered the pub which i have to say was decorated in a nice manner we again were greeted with blank faces and not even a hello.... i asked about the range of gins they stocked and was told "well they are all on the shelf.." what sort of answer is that.
we did'nt stay for more than 1 drink nor even want to look at the menu. There was also another disgruntled family in the bar who were complaining about something so i guess that doesnt bode well, wont be back.

    • Value
    • Service
    • Food
2  Thank trev_seys
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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279 - 283 of 469 reviews

Reviewed 25 August 2015

While on holiday we were looking for a nice pub with good food and we came across The Red Lion, it looked a lovely place with a good menu. It was a sunny day and the outside area was packed so we decided to site inside with the kids. Once inside we were told that we could not have our push chair inside, which seemed crazy as it was empty! Not one customer! They then said we would need to fold it away if we wanted to stay inside, we started to fold the pram away and I thought I would ask if they had any high chairs to be told they don't have high chairs in the pub, Would have been an idea to say this at the start when we walked in!! Not a kid friendly pub which is a shame!

    • Service
3  Thank Darren H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 August 2015

We went to The Red Lion today to have a celebratory lunch for our wedding anniversary. We also had our 13 month old with us too. We stood at the bar, glanced at the menu, we were told they were serving food still but that pushchairs are not allowed, they must be taken apart and put down. At which point we thought 'ok', we have a travel system that even when taken down would need the same storage space but we went on to ask for a high chair for our Son to sit and eat in but we were informed that they don't have any!!! No highchairs?!? We proceeded to take a seat, contemplated the situation and the logistics of ordering a special lunch and wine with our 13 month old either sat on the floor, table or our laps? In this time whilst we decided what to do, a bar man come over to remind us to put our pram down. The pram was in the corner of the pub directly Infront of the fireplace in nobody's way. I queried why they were so strict on pushchairs anticipating that it could be a licensing issue or health and safety issue but he just said the landlord doesn't allow pushchairs, they take up too much space but he did offer to ask the Manager. At this point my Husband and I didn't feel very welcome and didn't want to practically 'beg' to stay. I welcomed the managers response though. He stood from behind the bar and reinforced that basically it's a small pub and pushchairs take up too much space. I replied that we weren't willing to stay where our baby wasn't welcome and he replied 'he is welcome' but what sort of establishment does not provide a seat for a paying guest and expect them to have nowhere to sit whether that be a highchair or his pushchair. We promptly left after receiving a half hearted apology. Our point was that even if our pushchair was taken down it would still take the same space, the pub was empty as it was a rainy dull Monday afternoon at 2pm we thought that the Manager might be able to make an executive decision in an attempt to not loose our custom, but no. The lack of highchairs, children's menu and clear disregard towards families with pushchairs makes this an incredibly unfriendly, unwelcoming and unprofessional environment to spend your leisure time in never mind an occasion. Both the manager and bar man were stood on their phones texting for pretty much the whole duration we were there and were not giving off a welcoming vibe at all. We saw it as a blessing in disguise as we rang The Dorset Burger company to see if they were still serving aware that we were approaching the end of lunch service and they were most accommodating! They had about 20 highchairs stacked near the entrance, a designated appetising children's menu, excellent food and service and a really positive attitude towards family dining. They did have an evening policy which consisted of 'from 7pm our restaurant becomes an adult environment so please keep your children in their highchairs and take advantage of our selection of toys for them to play with' Wow - what a contrast!!! A lot could be learnt from them! Red lion - take note!
My last query would be how do you treat disabled guests? Are their wheelchairs also too space consuming and therefore not welcome by the landlord either? After all it is rather a small pub which doesn't allow children's transportation when they can't walk?? I'd love to hear your response!
Shame as we have dined and drank in your establishment many many times prior to becoming a family but we will not go somewhere where our child is treated like a second class citizen! Discriminating policy and embarrassing!

    • Service
4  Thank Finchbury11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 August 2015 via mobile

Really good food and drink. Nice friendly staff popular pub, bit more money than your usual pub but we'll worth a visit. Well recommended

Thank Phil B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 August 2015 via mobile

Amazing sun trap ! Great ciders and ales ! Great spot and the food was great and big size ! Will return and try some of the rums

Thank Karl B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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