I went with my mum and dad to this hotel for the friday to monday weekend deal (£72 pp) dinner, bed and breakie. my elderly mum and dad had already been on a coach trip to the hotel on weymouth seafront, and had enjoyed it. they had given me the heads up about what to expect, and of course it didn't disappoint.
being a person with mobility needs this hotel was similar to most in the seafront area, having very little easy access. we were told about how to get into the hotel with a scooter, more on this later.
we stayed the week end of 25-28 october, the one with the "storm" so it was wet, windy and cold.
first impressions, old in need of considerable update. my 2nd floor single room #220, basic, small and cold (no radiator heating/not switched on?). the small mains powered fan heater was all I had to stave off hypothermia! first off the toilet seat fixing broke and the seat / myself ended on the floor. to be fair, when reported the seat was put on again by maintenance. however, it failed again next day and the last day I gave up and went down stairs to the public loo. the shower had very little pressure and the base/walls were "dirty". the actual bathroom was so small I could only shut the door when almost on the loo, with the very small basin directly in front of the door and the shower behind the door to the left. the TV was so small, next time i will bring binoculars. the TV had 5 channels, BBC news and FILM4 yet the display said it was a sky satellite delivery service (kept telling me it was going to standby).
food, hmm well i have heard of portion control but this is silly. the meals were simple in nature, in that the ingredients were IMHO sourced cheaply, such as tinned and frozen stuff. the taste was average but the amount was a shock... 6 new potatoes between two people? OK for £72 you dont expect a huge banquet, but likewise I expect to have a reasonable amount. I ended up going out later to get something extra.
the lift was antique and slow... the indicator lights did not work. floors did not specify their number (perhaps a number/letter on the wall as the doors open?) although I worked it out by looking at the room number directions. the lift itself was reasonably sized, but with a scooter it was full. I left mine downstairs and used a walker inside but one lady brought hers in.
talking of which, scooter access was through a rear fire exit to the lounge area. unless it was open, the procedure involved someone going through the front door and down into the lower area (Basement) and opening the doors. obviously okay when not raining.
to access these doors you must go through the first-come car park, with cars 3 deep in some places. even the disabled have to take pot luck with parking (I parked on the sea front opposite, which is free and unrestricted in off-peak season but not possible for any length of time in the summer and at cost), and should you go out - well, you might not get back in.
the dilemma involves going out or returning during the evening 7-11pm. the lounge area is used for bingo 8-845pm and "entertainment" (word used loosely) and is the only access for wheelchairs/scooters. on the saturday evening we had gone out after dinner and returned around 930pm.
first problem, it was raining.
second problem, the "keep clear" parking areas had cars in them and an obvious route for my scooter was not available. my mum had gone around and opened the fire doors...actually she couldn't. there being a table in front of the first set and the band's equipment in the area between 1st and 2nd sets of doors. the outer door only just opened because a car was parked close. In the mean time I'd carefully negotiated through the parked cars and got to the doors....
I then had to drive through the lounge dodging the dancing and the comments from the compere!
on monday (when checking out) we reported this to the reception who nonchalantly acknowledged "it was known" and the band equipment was placed there most days. we said "health and safety" legislation was being broken, because the fire exit was blocked. a shrug of shoulders, and "i'll let the manager know" was the response.
IF YOU VALUE YOUR SAFETY check the exits when you visit this hotel.
would I stay again? I'd have to think real hard about it.
- Official Description (provided by the hotel):
- Russell Hotel is perfect for short & weekend leisure breaks in Weymouth – ideal for adult-only, half-board breaks. The coastal hotel is an ideal base for a holiday or short break to Weymouth, boasting easy access to the surrounding countryside, the town centre just a short walk away and the Channel Islands reachable by Condor Ferries' state-of-the-art hydrofoil. The spacious hotel restaurant serves a traditional English breakfast and a three-course dinner followed by tea or coffee. After this, why not retire to the lounge bar and relax with friends or enjoy the great live inclusive entertainment provided every evening by a variety of local musicians? The more energetic can even boogie the night away on the dance floor. The Russell Hotel offers a variety of short break packages throughout the year, including Nostalgia breaks and the ever-popular Tinsel & Turkey breaks during November and December. ... more less
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- Also Known As:
- Russell Hotel Weymouth, Dorset