Wanted a hotel close to my friends staying in a near by caravan park & a lovely hotel as my birthday. Traveling with my 3year old son needed to be child friendly.
The location is fab & the look from a distance of the hotel is fab, however close up looks really weathered & run down. I didn't want to believe other reviews on trip adviser but sadly true.
The welcome from the girl on reception was average, no how's your day or anything, I paid extra for a sea view which was lovely, however the room was nothing special, window was dirty both sides & dirty shelf. The shower head not clean & glass shower doors very unstable - not good with 3year old. That a side, bed was comfy, towels provided, wine & standard glasses, an empty mini fridge for use & hair drier. Very quiet rooms & slept very well.
Breakfast - waited around 5-10mins at the please wait to be seated sign, then a waiter came to sit us down. Help ourselves to fruit juice & could have had cereal which we decided not to.
We both had full English - they served my son an adult size so he was in heaven. Breakfast was lovely, only thing was over done bacon, but all to their own tastes.
After wanted to ask on swimming times, no one on main reception & waiter couldn't help, after 5mins of waiting headed to pool directly to ask about towels & children times.
All ok so went swimming. Being pool plant room trained, I'm pleased to say the pool levels for safety in the water seem perfect, downside is the H&S risks around the pool!! Around the edges by the jets missing buttons leaving big holes, not good for safety or children. Also missing caps by jets - again holes & is sharp all across the top - a big H&S
Changing rooms not cleaned, looks dirty & showers very run down & a dangerous set temperature, I like hot showers, however for a 3yr old far too hot so he couldn't shower!
Check out very quick & reception manager Dean (actually booked me in) very helpful & polite. Definitely should get employee of the month.
I've worked in hotels & stayed in them & sadly this one needs a lick of paint, more staff & a maintenance guy to go round doing odd jobs as clearly not being done!
Great if just for the night, certainly not worth the money for a longer stay.
Hotel does have lots of potential if just needs some TLC.
- Official Description (provided by the hotel):
- Designed in an Art Deco style, the majority of our rooms are connected to the main building by covered pathways. All rooms feature free Wi-Fi, en suite bathrooms and tea/coffee making facilities and a safety deposit box. There is a Leisure Centre equipped with a sauna, steam room, gym and both indoor and outdoor pools. (Outdoor pool seasonal only). Set in Bowleaze Cove the Riviera Hotel is just 2.5 Miles from the town centre. Also nearby are the Sealife Centre as well as Lodmoor nature reserve. ... more less
- Reservation Options:
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- Also Known As:
- Riviera Hotel Weymouth, Dorset