Two days ago my husband sent in a review criticising the standard of food in the Restaurant entitled Disappointed And Embarrassed. Whilst this was completely justified at the time I would like to express our extreme satisfaction that we have now received from the Hotel. The Manageress had been off sick for a month and was devastated to hear and see for herself how standards had dropped. We actually went down to see her. She held a staff meeting immediately with a view to getting things on track.
She refunded the total bill for our daughters stay and has invited my husband and I back for a "fine dining meal" in due course. This we will take up and my husband will do an updated review.
Well done to this lady who has taken it on the chin and for her excellent response and may I say that once things are back up to the expected standard this Hotel and Restaurant are well worth a visit if only for the magnificent location.
- Official Description (provided by the hotel):
- Designed in an Art Deco style, the majority of our rooms are connected to the main building by covered pathways. All rooms feature free Wi-Fi, en suite bathrooms and tea/coffee making facilities and a safety deposit box. There is a Leisure Centre equipped with a sauna, steam room, gym and both indoor and outdoor pools. (Outdoor pool seasonal only). Set in Bowleaze Cove the Riviera Hotel is just 2.5 Miles from the town centre. Also nearby are the Sealife Centre as well as Lodmoor nature reserve. ... more less
- Reservation Options:
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- Also Known As:
- Riviera Hotel Weymouth, Dorset