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“Wembley Reunion”
Review of Mercure Wetherby

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Mercure Wetherby
Ranked #3 of 3 Hotels in Wetherby
Coventry, United Kingdom
Level 6 Contributor
121 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
“Wembley Reunion”
Reviewed 24 July 2014

Stayed at the hotel on 31st May, as part of a football reunion Wembley 1983, as a large party. The hotel treated the whole party fantastically, we visited York races during the day, great place for a relaxing drink, and breakfast was outstanding. Would strongly recommend the hotel for visit to York and surrounding areas. Lovely part of the country.

  • Stayed May 2014, travelled with friends
    • Location
    • Sleep Quality
    • Service
Helpful?
Thank 276satex123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mark h, Manager at Mercure Wetherby, responded to this review, 25 July 2014
Dear Guest
Thank you for posting a review following your stay at Mercure Wetherby. I am delighted to hear that you had an enjoyable stay and I hope to welcome you back again soon.
Kind Regards,
Beata Gornik
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (150)
Date | Rating
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  • English first
  • French first
  • German first
  • Italian first
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  • Any
English first
Nottingham, United Kingdom
Level 5 Contributor
52 reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 24 July 2014

Had an event to attend to at the Racecourse, so booked for one Saturday night for a studio/privileged room.

Room was very good and clean, usual hotel offerings, did like the espresso coffee machine!
Bed was comfy, TV a tad small, shower room was clean, did not expect the Japanese style vertical shower!

Could of done with air conditioning though as it was quite hot

Breakfast was again usual hotel buffet style, was good,

Overall great clean hotel, great location, easy access to town, and I would stay again.

  • Stayed July 2014, travelled solo
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Wa S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mark h, Manager at Mercure Wetherby, responded to this review, 25 July 2014
Dear Guest
I very much appreciate your comments regarding your stay at Mercure Wetherby Hotel. It is always a pleasure to receive positive feedback and we hope your next visit will be as pleasant as the previous one.
Kind Regards,
Beata Gornik
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne, Australia
Level 6 Contributor
130 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
Reviewed 16 July 2014

Clearly a tired hotel for people passing through. Rooms had been renovated fairly recently and were small but ok. Bathrooms were very old and not particularly clean, lighting very dark. Staff were friendly, internet did not work very well. See no reason to be back in Wetherby, but would pick somewhere else if I was.

  • Stayed July 2014, travelled on business
    • Location
    • Rooms
    • Service
Helpful?
Thank smbsstt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mark h, Manager at Mercure Wetherby, responded to this review, 17 July 2014
Dear Guest,

Thank you for posting a review following your stay at the Mercure Wetherby. I am very grateful for your all constructive comments and I hope that you will give us a chance to welcome you back in the hotel in the future.

Kind Regards,
Beata Gornik
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
england
Level 5 Contributor
64 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed 12 July 2014

Wanted to stay in Wetherby for a birthday weekend and chose the Mercure because we were offered a special deal thing due to having stayed at Mercure hotels before. The location is good, particularly for business use, and to be honest this is what that hotel is geared up for.

We were offered a two night break with breakfast both days and with evening meal included on first night. The standard room price was £130, we chose to upgrade to a "superior" room for an extra £20 per room per night so we paid £170. The upgrade promised better room, a "luxury" bathroom, bathrobes and slippers, plus a Nespresso machine. My biggest disappointment was that the luxury bathroom had something very seriously missing e.g. a BATH, it only had some supposedly fancy shower which was so hard to understand how it worked that it was just used as an ordinary shower by us. Not having a bath was a real big thing for me and I would not have booked at this hotel had I known that this room didnt have a bath.

The bathrobes were nice but the slippers never materialised, not a big deal but if it says you get something, then you should get it!

The Nespresso machine was hard to understand,no instructions and we tried it once and gave up as not worth the effort.

The room was OK but if I'd been put in it as a "standard" room I would have thought it was just that.

We were supposed to get as many free movies as we wanted to watch and the selection looked quite good, only thing was it didnt work! first night we got sound and no picture and just gave up, second night there wasnt even sound just a fuzzy screen, called reception who came up to look but couldnt sort - they did know £20 off the bill to make up for that.

An unpleasant surprise for us, and for several other guests who had taken up this deal as well was the the "dinner included in price first night" was a misrepresentation because we were told when we were about to onrder that there was an "allowance" of £22 per person for dinner. The menu was overpriced, full of rubbish like burgers and steak and chips was priced at £21.95. that's what we chose, and the steak was meant to be medium and it was infact done to death, we couldnt be bothered to complain as we were keen to get out of there as there as no atmosphere at all and we were only accompanied by 3 other diners and a skeleton staff who were hanging around looking bored.

The breakfast was quite good but not very much variety but all the basics you'd expect - wouldnt say it was worth £13 thought which I think is the standard price, more like £5.

One nice thing was the our room, at the back of the hotel, overlooked a sorted of grassed wasteland, there were load of bunnies frolicking around in the grass and they were a pleasure to watch.

This hotel is geared to business travellers and is just not set up for leisure breaks. I'd stay again if I was on business but wouldn't go again for leisure.

Room Tip: rooms at back area quiet and at right time of year you can want the bunnies frolicking around when t...
See more room tips
  • Stayed July 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Helpful?
1 Thank suzifloozi44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mark h, Manager at Mercure Wetherby, responded to this review, 14 July 2014
Dear Guest,
Thank you for taking the time to tell us about your stay at the Mercure Wetherby Hotel, but I was very disappointed to hear that your experience did not meet your expectations. Please allow me to express my sincerest apologies. We appreciate your feedback, and I hope that you will give us the opportunity to welcome you back to the Mercure Wetherby Hotel and provide you with a genuine hassle-free experience.
Kind Regards,
Beata Gornik
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bridlington, United Kingdom
Level 4 Contributor
30 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 11 July 2014

Booked in a double room for one night, friendly helpful staff, clean & smart room.
Paid for breakfast in advance as it was £5 each cheaper, excellent breakfast buffet and realized too late that there was food cooked to order as well!!!
The restaurant menu was overpriced and very disappointing, not everything listed on the menu was available, loads of burgers and pizzas, no specials and only a few main meals to choose from.
It is a much better idea to walk for 5 minutes into Wetherby where there is choice of restaurants and pubs.

Room Tip: request a quiet room
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  • Stayed July 2014, travelled with friends
    • Location
    • Cleanliness
    • Service
Helpful?
Thank angela a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mark h, Manager at Mercure Wetherby, responded to this review, 14 July 2014
Dear Guest,
Thank you for all your positive comments with regards to your stay at the Mercure Wetherby. I am pleased that you had an enjoyable visit and I hope that we can welcome you back in our hotel soon.
Kind Regards,
Beata Gornik
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Leeds, England, United Kingdom
Level 5 Contributor
82 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 8 July 2014

A friend and I stayed in a twin room here in June. We were happy with the service, the room and the location, a short walk into to Wetherby itself, where we were meeting friends for an evening out. The facilities in the room were fine and we both slept well. The breakfast was of a reasonable quality and served buffet style. Overall, good value for £25.00 per person B&B.

  • Stayed June 2014, travelled with friends
    • Location
    • Sleep Quality
    • Service
Helpful?
Thank Carol P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mark h, General Manager at Mercure Wetherby, responded to this review, 11 July 2014
Dear Guest,
Thank you for sharing your experience. I am delighted that you had a great stay and I hope that we will welcome you back in the hotel in the nearer future.
Kind Regards,
Beata Gornik
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Mercure Wetherby

Property: Mercure Wetherby
Address: Leeds Road, Wetherby LS22 5HE, England
Region: United Kingdom > England > Yorkshire > West Yorkshire > Wetherby
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #3 of 3 Hotels in Wetherby
Price Range (Based on Average Rates): £
Hotel Class:3 star — Mercure Wetherby 3*
Number of rooms: 103
Reservation Options:
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Also Known As:
Mercure Wetherby Hotel Wetherby
Ramada Wetherby
Wetherby Ramada
Mercure Wetherby Yorkshire

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