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“Spoilt by idiots”

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Travelodge Newcastle-under-Lyme Central
Reviewed 24 February 2014

i booked a family room for the 1 night at your Newcastle hotel, as i checked in around 8pm i was told the family rooms were on the noisy side of the hotel as the pub across the road was very noisy, i already new this as Ive stayed before but why do you have your family rooms on the noisy side???
In the early hrs of the morning me and my kids were woken by people knocking on are door and running off there was also screaming and shouting and all types of banging going on which woke up the hotel. When we checked out at 9am very tired the lady on reception apologized and said they had removed the gentleman in question, but once again this spolt are trip and are nights sleep.

Room Tip: stop at trentham hotel
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  • Stayed: February 2014, travelled with family
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1  Thank Michael R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TravelodgeUK, Dianne from Customer Services at Travelodge Newcastle-under-Lyme Central, responded to this reviewResponded 5 March 2014

We're sorry to learn of your disappointing stay Michael R. Our hotel staff are expected to monitor noise levels in our hotels to ensure our customers get a good nights sleep and they are to request for customers to keep noise to a respectable level. It is regrettable you were disturbed by others and our hotel will be made aware of your feedback. We'd like to offer our apologies for the inconvenience caused.

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Reviewed 4 December 2014
Google Translation

Room Tip: Zimmer nach hinten raus buchen sind ruhiger
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  • Stayed: October 2014, travelled as a couple
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Thank croli2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Travelodge Newcastle-under-Lyme Central

Address: Lower Street, Newcastle-under-Lyme ST5 2RN, England
Region: United Kingdom > England > Staffordshire > Newcastle-under-Lyme
Restaurant Wheelchair access
Hotel Style:
Ranked #3 of 5 Hotels in Newcastle-under-Lyme
Price Range: £32 - £73 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Travelodge Newcastle-under-Lyme Central 3*
Number of rooms: 82
Reservation Options:
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Also Known As:
Travelodge Newcastle-Under-Lyme Central Hotel Newcastle-Under-Lyme

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