We recently held our daughters baptism and 1st birthday celebration at the Borough and we were really impressed by the service we received. We dealt with the Operations Manager, Tim, who made the day as stress free as possible, even down to letting us drop off all our decorations the evening before and setting the room up for us so we didn't need to rush around in the morning before the church service. We opted for hot bowl food and it was really nice - we received lots of positive comments from our guests too. We had the Gladstone bar area all to ourselves as there was another party using the function room - we think this worked in our favour. The party was in the day and we did not use a bedroom so I cannot comment on the hotel bedrooms.
- Official Description (provided by the hotel):
- The Borough Arms Hotel and Restaurant is one of the oldest established hotels in the Newcastle-under-Lyme and Stoke-on-Trent areas, with history dating back to 1783. The hotel is very much of the style associated with a traditional English town centre coaching inn, yet has been sensitively and subtly refined to offer the comfort and modern standards demanded by today's visitors. Independently owned and managed, the hotel retains many period features and takes great pride in offering a very personal service. As a valued guest, you may be confident that we will do our utmost to ensure your comfort, whether you are staying in one of our 40 centrally heated, en-suite rooms, visiting us for a meal in the restaurant, or using our conference and banqueting facilities. ... more less
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