I stayed in the main hotel building so can not comment on the new guest rooms around the car park.
Parking though is excellent and very convenient.
Room was quite a distance away from reception up and down stairs and narrow corridors. A bit of a struggle with luggage. But it is an old building so that can be forgiven.
Decor in rooms and bathroom were very 'tired' though and need renovating.
Comfortable beds though and quite enough for a good nights sleep.
I can not comment on breakfast as I had to leave before it was served.
The staff are very friendly, competent and helpful, which compensates to a degree for the rooms.
- Official Description (provided by the hotel):
- The Borough Arms Hotel and Restaurant is one of the oldest established hotels in the Newcastle-under-Lyme and Stoke-on-Trent areas, with history dating back to 1783. The hotel is very much of the style associated with a traditional English town centre coaching inn, yet has been sensitively and subtly refined to offer the comfort and modern standards demanded by today's visitors. Independently owned and managed, the hotel retains many period features and takes great pride in offering a very personal service. As a valued guest, you may be confident that we will do our utmost to ensure your comfort, whether you are staying in one of our 40 centrally heated, en-suite rooms, visiting us for a meal in the restaurant, or using our conference and banqueting facilities. ... more less
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