I stayed at the Borough Arms Hotel whilst visiting my husband in the University Hospital Stoke. He was having a major operation. I cannot fault the kindness and understanding that was shown to me during my five day stay. I was given an excellent suite with wonderful facilities and very clean. The staff were marvelous - very attentive to all my needs. The food was excellent and most enjoyable. I have stayed in many hotels and feel that this was by far the best. Well done to all concerned in giving a first class experience.
- Official Description (provided by the hotel):
- The Borough Arms Hotel and Restaurant is one of the oldest established hotels in the Newcastle-under-Lyme and Stoke-on-Trent areas, with history dating back to 1783. The hotel is very much of the style associated with a traditional English town centre coaching inn, yet has been sensitively and subtly refined to offer the comfort and modern standards demanded by today's visitors. Independently owned and managed, the hotel retains many period features and takes great pride in offering a very personal service. As a valued guest, you may be confident that we will do our utmost to ensure your comfort, whether you are staying in one of our 40 centrally heated, en-suite rooms, visiting us for a meal in the restaurant, or using our conference and banqueting facilities. ... more less
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