We booked a private room and buffet for the wake following a funeral. From the first booking discussions, right through to the end of the function, the service was exceptional. Nothing was too much trouble for the General Manager and staff. Every request was fulfilled or even exceeded and our event therefore went like clockwork. The food at the buffet was of a very good quality and staff repeatedly checked that all was well. We would have no hesitation in recommending others to use this hotel for functions. We were very impressed with the service and could not have asked for more.
- Official Description (provided by the hotel):
- The Borough Arms Hotel and Restaurant is one of the oldest established hotels in the Newcastle-under-Lyme and Stoke-on-Trent areas, with history dating back to 1783. The hotel is very much of the style associated with a traditional English town centre coaching inn, yet has been sensitively and subtly refined to offer the comfort and modern standards demanded by today's visitors. Independently owned and managed, the hotel retains many period features and takes great pride in offering a very personal service. As a valued guest, you may be confident that we will do our utmost to ensure your comfort, whether you are staying in one of our 40 centrally heated, en-suite rooms, visiting us for a meal in the restaurant, or using our conference and banqueting facilities. ... more less
- Reservation Options:
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