Good start to week, Clean rooms, good gym and some excellent staff, but then in one night and morning it all went wrong........
We ordered food at 1930 for 4 of us, the meals finally arrived at 2040 which for Pie and Chips is a bit long, then we found that the Pies were wrong and had to go back, finally the Pies came back at 2110hrs, both were very well done with crusts you could not eat.
It took 25min for a bottle of wine to arrive on the table, as the waitress said sorry she mentioned she had only just got it out of the FRIDGE, it was a bottle of Shiraz.......!!!!
Breakfast, I feel sorry for the staff who could not cope with the high volume of customers, but waiting 35min for coffee is just a joke, no chance of Poached eggs
A clean hotel that can not manage..........
O and £50 a week for WIFI this is 2014 guys...........................
- Official Description (provided by the hotel):
- Holiday Inn Stoke on Trent is an ideal location for both the business and leisure traveller. The hotel is situated just off the M6 at Jct 15 and on our doorstep we have fantastic link roads to all destinations within the Midlands. Holiday Inn Stoke on Trent completed a 1.5 Million refurbishment at the beginning of 2007 including reception, conference facilities, bedrooms & lounge/bar. Stoke on Trent, fondly called the Potteries is famous for its ceramics, and has three city centres, Hanley, Stoke On Trent and Newcastle under Lyme. With 118 Air Conditioned bedrooms, all of which are decorated to an excellent standard, contemporary and comfortable, with all the up to date facilities you would expect from the Holiday Inn brand. The Meetings Network programme offers 2 suites, 7 syndicate rooms and high speed internet access.For the healthy minded the Holiday Inn Stoke on Trent has a fantastic Spirit Health Club which has a swimming pool and gymnasium, or lie back and relax in our jacuzzi and sauna.Local Intersts: ALTON TOWERS -Get your adrenalin pumping Ride Em We Dare You: WEDGWOOD - Famous for Pots and Ceramics TRENTHAM AWAKES - A touch of Italy with its gardens, vineyard, Monkey Forest and retail outlets.See our packages for fantastic family deals where kids stay and eat free. Terms and Conditions apply. ... more less
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- Also Known As:
- Holiday Inn Stoke On Trent m6 Hotel Newcastle-Under-Lyme
- Holiday Inn Newcastle Under Lyme
- Newcastle Under Lyme Holiday Inn