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“Love this hotel!”

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Holiday Inn Stoke on Trent M6
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Love this hotel!”
Reviewed 16 August 2014

We use this hotel alot due to my husbands work. Me and my little girl often stay for the week while he works so we can spend time together and have a break. The hotel and staff are just lovely. extremely child friendly, they often give my girl little treats and even made her a swan towel as a surprise one morning! The hotel and rooms are always very clean and the breakfast is amazing!! Can't praise the staff enough, they are friendly, efficient and always welcoming.

  • Stayed August 2014, travelled with family
    • Location
    • Rooms
    • Service
Helpful?
Thank Laura B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Janey S, General Manager at Holiday Inn Stoke on Trent M6, responded to this review, 3 September 2014
Thank you for taking the time to let us know about your experience at the Holiday Inn Stoke on Trent. We do try to make a difference by offering welcome gifts for children and I am delighted that you recognise the effort the team makes to ensure everyone has a great stay.

I am pleased that you found the rooms to be clean and that you enjoy the breakfast.

Thank you for the fantastic comments about the team, I am really proud of them and they will really appreciate your kind comments.

We look forward to welcoming you back soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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763 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (128)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 15 August 2014

We stayed one night as part of an Alton Towers package deal, the room was made up with the sofa bed and travel cot already set up before we arrived which was great. Dinner was lovely, really helpful staff despite one very fussy eater and one enthusiastic but messy gannet. We were quite a long way from reception and the restaurant but this did mean it was fairly quiet once we settled in. Plenty of choice available for breakfast. Would recommend.

  • Stayed August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank HeidiAustin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Janey S, General Manager at Holiday Inn Stoke on Trent M6, responded to this review, 3 September 2014
Thanks for your great review, and your great comments. I am glad the team went that extra mile to ensure your family had a great stay, they do try and sure every guest leaves the hotel happy. The hotel is a low rise building with longer corridors and it can be a bit of a trek to some of our rooms. It can also depend on what room type you booked as our family rooms are at the back of the hotel in the quieter section of the hotel.

I am delighted that you would recommend the hotel and we look forward to welcoming you back.
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Kendal, United Kingdom
Level 5 Contributor
92 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 15 August 2014 via mobile

Happy stay booked last minute to break journey. Good room well laid out with good quality fittings, good breakfast with reasonable quality ingredients. Good nights sleep.

Would happily stay again. Very handy for the M6 as right on the junction even so noise was no issue.

Stayed August 2014
Helpful?
Thank gingerdad1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Janey S, General Manager at Holiday Inn Stoke on Trent M6, responded to this review, 3 September 2014
Thank you for taking the time to tell about your stay, we appreciate your positive comments. The team do try and go that extra mile to make sure every guest has a great stay. As you say we are very well located for M6 and I am pleased that you found the rooms to be good and you enjoyed breakfast.

Thank you for scoring us 5 and of 5 and that you would happily stay with us again. We look forward to welcoming you back soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Clanfield, United Kingdom
Level 6 Contributor
234 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
Reviewed 11 August 2014

Been past this hotel many times - but never stayed before. Its clearly showing its 60s age but is still comfortable enough - I would judge it really as a "Holiday Inn Express Plus" standard. Full of screaming children over breakfast which was pretty unpleasant, but the staff were friendly and helpful overall.

  • Stayed August 2014, travelled as a couple
    • Location
    • Rooms
    • Service
Helpful?
Thank Andy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Janey S, General Manager at Holiday Inn Stoke on Trent M6, responded to this review, 13 August 2014
Dear Andy S

Thanks for taking the time to tell us about your stay. We are particularly busy at this time of year with families visiting Alton Towers and breakfast can get a bit noisy. Sorry about that!

I am delighted that you found the staff to be friendly and helpful, they do work hard to ensure every guest has a great stay.

Hope we will have the opportunity of welcoming you back again when you are next passing.

Kind regards



Janey Sheehan
General Manager
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Scotland
Level 5 Contributor
66 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed 7 August 2014

We stayed here for 5 nights in July, and I am very happy with the decision to do so.

The rooms were OK, but the bed was comfortable enough, and the refrigerator in the room worked, so all good.

The breakfast was very good, and we dined a couple of time in the hotel and also found the food to be of a good standard.

The gym was perfectly acceptable, and always a good way to start the day.

The real feather in the cap for this hotel, however, is the personnel ..... all of the staff, from management down, were great ... friendly, helpful, and genuinely interested in their customers.

I am likely to return to this area for work in the future, and I will not be looking for anywhere else to stay !

  • Stayed July 2014, travelled on business
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank RickersScotland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Janey S, General Manager at Holiday Inn Stoke on Trent M6, responded to this review, 13 August 2014
Thank you for your great review, we really appreciate you taking the time to tell us about your stay. The team do work really hard to ensure every guest has a great time with us and they do try and go that extra mile. Your positive feedback will mean so much to them.

The comfort and enjoyment of our guests is very important to us and I am delighted that you would happily return and stay with us.

We look forward to welcoming you back when you are next in the area for work.

Kind regards


Janey Sheehan
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Risca, United Kingdom
Level 3 Contributor
18 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 29 July 2014 via mobile

I arrived at this hotel just after a coach party and expected a lengthy check in. However, despite a short delay I was pleasantly surprised at how quickly the staff dealt with the guests.
I booked a table for dinner but as the same coach party were eating in the restaurant I decided to go back to my room and order room service. Again, I expected a lengthy wait but was surprised to get my food more quickly than I expected.
All in all, a good effort by clearly overstretched staff.

Stayed July 2014, travelled on business
Helpful?
Thank Duffer M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Janey S, General Manager at Holiday Inn Stoke on Trent M6, responded to this review, 31 July 2014
Thank you for taking the time to feedback about your recent stay. I am glad that the team were able to exceed you expectations. They do try and go that extra mile and will appreciate your kind comments.

Look forward to welcoming you back soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level 5 Contributor
57 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 29 July 2014

Enjoyable stay at this hotel prior to visit to Alton Towers we stayed in an executive room with free wifi , nice clean room bit small but manageable . Everything we could want tv , films , fridge , comfortable bed , air conditioning , and bathroom . The breakfast was ok not great but ok and free packs for the kids to entertain them , pool was good although the spa pool a little hot for this time of year . The changing rooms were also not that clean . overall a good stay .

  • Stayed July 2014, travelled with family
    • Location
    • Rooms
    • Service
Helpful?
Thank amanda P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Janey S, General Manager at Holiday Inn Stoke on Trent M6, responded to this review, 31 July 2014
Thanks for taking the time to feedback about your recent stay. I am pleased that you had a good stay and that you enjoyed the pool. I will share you comments about the spa pool temperature with my Health Club Manager.

Look forward to welcoming you back soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Stoke on Trent M6

Property: Holiday Inn Stoke on Trent M6
Address: Holiday Inn Stoke on Trent M6 Clayton Road, Newcastle-under-Lyme ST5 3AQ, England
Phone Number:
Region: United Kingdom > England > Staffordshire > Newcastle-under-Lyme
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 5 Hotels in Newcastle-under-Lyme
Price Range (Based on Average Rates): £
Hotel Class:3 star — Holiday Inn Stoke on Trent M6 3*
Number of rooms: 118
Official Description (provided by the hotel):
Holiday Inn Stoke on Trent is an ideal location for both the business and leisure traveller. The hotel is situated just off the M6 at Jct 15 and on our doorstep we have fantastic link roads to all destinations within the Midlands. Holiday Inn Stoke on Trent completed a 1.5 Million refurbishment at the beginning of 2007 including reception, conference facilities, bedrooms & lounge/bar. Stoke on Trent, fondly called the Potteries is famous for its ceramics, and has three city centres, Hanley, Stoke On Trent and Newcastle under Lyme. With 118 Air Conditioned bedrooms, all of which are decorated to an excellent standard, contemporary and comfortable, with all the up to date facilities you would expect from the Holiday Inn brand. The Meetings Network programme offers 2 suites, 7 syndicate rooms and high speed internet access.For the healthy minded the Holiday Inn Stoke on Trent has a fantastic Spirit Health Club which has a swimming pool and gymnasium, or lie back and relax in our jacuzzi and sauna.Local Intersts: ALTON TOWERS -Get your adrenalin pumping Ride Em We Dare You: WEDGWOOD - Famous for Pots and Ceramics TRENTHAM AWAKES - A touch of Italy with its gardens, vineyard, Monkey Forest and retail outlets.See our packages for fantastic family deals where kids stay and eat free. Terms and Conditions apply. ... more   less 
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Also Known As:
Holiday Inn Stoke On Trent m6 Hotel Newcastle-Under-Lyme
Holiday Inn Newcastle Under Lyme
Newcastle Under Lyme Holiday Inn

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