We booked hotel in advance as it was fairly close to Alton towers and sounded nice, on arrival the hotel seemed quite nice.
When we entered our room it was freezing the window had been left open, even when closed it was very drafty! The window was Broken so couldn't close properly!
We asked to move but unfortunately they were fully booked so was given a portable heater.
The carpets were discussing covered in stains!!
Also in the morning when having breakfast I went to pick up a pastry and about 10 fly flew off put me off having any breakfast!!!!!
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