Really irritating and frustrating stay- wifi is advertised but does not work. Hotel has no lift, so I had to carry my suitcases up 2 flights of stairs with staff not even offering to help. The rooms upstairs are stiflingly hot, with no air conditioning. I asked repeatedly for a fan but it was not brought. Everyday my hotel room key didn't work so I would have to traipse all the way back down to get it fixed, no apology just 'yeah it happens all the time.' Room is very dated, carpet needs changing and the whole thing just needs to be modernised. Overall would not stay here again, which is a shame because it has the potential to be really nice but bad attitudes and laziness ruin it.
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