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“Very nice stay”

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Premier Inn Newcastle Under Lyme Hotel
Certificate of Excellence
Cheltenham, United Kingdom
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Very nice stay”
Reviewed 1 September 2014

Staff were lovely.room was very clean and spacious. We stayed over night in a family room as we had a 50th birthday to go to. I got woken up in the earlier hours by my daughter crying as she couldn't sleep on the bed she was on. We swapped over and I discovered that the put up bed was hard and uncomfortable. After hours of not being able to sleep on it myself I complained and was given a refund straight away.
I have stayed in premier inns before with my kids and loved the fact that all the beds have proper mattresses enabling all of us to sleep well. I swear that the 3rd bed was minus a mattress as it was soooooo hard!
Other than the problem with the 3rd bed the other 2 beds were very comfortable,staff lovely and room spacious.

  • Stayed August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank wyldfyre74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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597 reviews from our community

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Rating summary
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  • Sleep Quality
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Traveller tips help you choose the right room.   Room tips (90)
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English first
Darlington, United Kingdom
Level 3 Contributor
23 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 1 September 2014

The hotel was easy to find by car and we got a parking space. Staff greeted us warmly and were very knowledgeable about the hotel and restaurant next door. Our room was of the family room standard design - good size, well lit and immaculately clean. The hotel is quite near to Alton Towers too.

  • Stayed August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank The4Wards2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bromley, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 31 August 2014

Good value hotel for families. Very clean, bed comfortable and food exceptionally good value for a family of four. The hotel was not all that near to Alton Towers but was worth the 40 minute drive given that it was good value.

  • Stayed August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Sarah B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 30 August 2014 via mobile

Stayed at hotel on short break. August 2014.

Was our base for trip to Alton Towers, highly recommended due to proximity. 35 mins by car.
Room was clean, quiet & the staff were exemplary. Found room a tad warm & the fan was too noisy to keep on during the night as had 2 young children to placate. On hearing this, receptionist simply refunded the cost of the room for that night & asked if we had any issues with any other nights stay?

Must say found this policy outstanding, have not found this good nights sleep guarantee anywhere else & as such would recommend this hotel to anyone in the area. Seriously a great stopover location if in area or are heading to Alton Towers.

Many thanks

Stayed August 2014
Helpful?
1 Thank Ellybean79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Durham, United Kingdom
1 review
Reviewed 26 August 2014

Room was comfortable, not noisy as expected from nearby road. Dining facilities were pretty basic. Not within a walking distance of alternative pubs/food outlets. We used this as a base while visiting local attractions and the room was comfortable enough.




  • Stayed August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Humphrey M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Glasgow, United Kingdom
Level 6 Contributor
112 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
Reviewed 26 August 2014

Stayed here for a friend's wedding recently. It does what it says on the tin and a little more. Jen/Jess (sorry rubbish with names) in reception was brilliant, so friendly and helpful on check in and throughout stay. We had requested a quiet room and got put on a quiet floor that was very quiet (if you don't ask you don't get!). We had to take a triple room as the doubles were sold out, but it was large, clean and the bed was very comfortable, had a fantastic nights sleep. The breakfast is all you can eat at Taybarns (?), has a good selection. I would stay again and recommend. Loads of free parking for guests too which is always a bonus.

Room Tip: If you want a quiet room, ask & you will get one if they have enough space. We asked and it was...
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  • Stayed August 2014, travelled as a couple
    • Sleep Quality
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Helpful?
Thank Miss_Kitten
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fareham, United Kingdom
Level 3 Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 26 August 2014

We don't normally review but we both had to say what a great assert to premier inn Hanaa was when we checked in. She was five star in the way she went out of her way to help my wife with a query and welcome our four year old daughter, who is still saying what a nice lady she was.

  • Stayed August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ian H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Premier Inn Newcastle Under Lyme Hotel

Property: Premier Inn Newcastle Under Lyme Hotel
Address: Talke Road | Chesterton, Newcastle-under-Lyme ST5 7EH, England
Region: United Kingdom > England > Staffordshire > Newcastle-under-Lyme
Amenities:
Bar / Lounge Free Parking Restaurant Wheelchair access
Hotel Style:
Ranked #1 of 5 Hotels in Newcastle-under-Lyme
Price Range (Based on Average Rates): £
Hotel Class:3 star — Premier Inn Newcastle Under Lyme Hotel 3*
Number of rooms: 83
Official Description (provided by the hotel):
In a quiet spot on the outskirts, close to the M6, Stoke-on-Trent and Hanley ... more   less 
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Also Known As:
Premier Inn Newcastle-Under-Lyme Hotel Newcastle-Under-Lyme

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