Staff were lovely.room was very clean and spacious. We stayed over night in a family room as we had a 50th birthday to go to. I got woken up in the earlier hours by my daughter crying as she couldn't sleep on the bed she was on. We swapped over and I discovered that the put up bed was hard and uncomfortable. After hours of not being able to sleep on it myself I complained and was given a refund straight away.
I have stayed in premier inns before with my kids and loved the fact that all the beds have proper mattresses enabling all of us to sleep well. I swear that the 3rd bed was minus a mattress as it was soooooo hard!
Other than the problem with the 3rd bed the other 2 beds were very comfortable,staff lovely and room spacious.
- Official Description (provided by the hotel):
- In a quiet spot on the outskirts, close to the M6, Stoke-on-Trent and Hanley ... more less
- Reservation Options:
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- Also Known As:
- Premier Inn Newcastle-Under-Lyme Hotel Newcastle-Under-Lyme