Receptionist on arrival was great, however she did fail
to mention that we should book in advance for a table in the resteraunt as on the second
night we had to wait 30 min on a table, we were advised to buy drinks and wait in the bar which was far too small and busy therefor we had to stand. While standing at the bat I tester my arm on the bartop and my entire arm got soaked with drink which wasn't wiped away by the bar tender which spoiled the start if our night. The food in the resteraunt on the otherhand was great.
I was disppointed to find that we didn't have a phone in our room, after coming out the shower I wanted to contact reception for a iron and board.... As I was un suitably dressed I didn't want to leave the room to ask where they wer located, I thn got dressed and went down to reception where a male receptionist gave me an iron and board... I didn't expect him to carry it up for me but I think that he should have offered if I would
like help carrying them up to my room.... It's common curtacy.
- Official Description (provided by the hotel):
- In a quiet spot on the outskirts, close to the M6, Stoke-on-Trent and Hanley ... more less
- Reservation Options:
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- Also Known As:
- Premier Inn Newcastle-Under-Lyme Hotel Newcastle-Under-Lyme