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“excellent establishment and staff”
Review of Cranleigh Boutique

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Cranleigh Boutique
Certificate of Excellence
Reviewed 26 April 2011

Excellent 2 night stay fantastic room (8) All the staff from reception to Chamber maids were excellent and friendly.
Very good choice at breakfast with nothing too much trouble, Plenty of available extras from DVDs to Champagne.
Our stays in future may be limited due to the no children policy but i am sure will be back before that takes place!!
On this note a small tip if you arrive as a two and dont want to leave as a three i suggest you either tell the staff to remove the cute teddy bear prior to your arrival or hide it from your partner by getting to the room first. The very cuddly bear comes with full adoption papers and quite a few were finding homes during our stay Nice Touch.
Brilliant experience and we didnt even use the spa facilities

  • Stayed: April 2011, travelled as a couple
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Thank DAP1134
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,519 - 1,525 of 1,709 reviews

Reviewed 26 April 2011

My husband and i have just returned from our three day break at the Cranleigh. . we stayed in the "Hideaway" and was truely blown away by the high standard of our suite. The spa bath was a real treat, and the breakfast delivered to our room every morning was wonderfull. My husband and I would recommend the Hideaway for a perfect special occasion. All the staff was very helpfull and friendly. . . I even adopted a stray fluffy bear that must have wondered into our room. . . . (!) . Thankyou Cranleigh. . perfect location too.

  • Stayed: April 2011, travelled as a couple
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Thank amanda_sid72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 April 2011

My wife and I had long weekend in The Cranleigh and could not have been happier. We stayed in 'The Hideaway' which was absolutely fantastic: the twin spa bath a particular highlight! The staff were very attentive but never intrusive. The breakfast was also especially good!
Would highly recommend The Cranleigh to anybody.

  • Stayed: March 2011, travelled as a couple
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Thank GogzKelly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hudson101, Owner at Cranleigh Boutique, responded to this reviewResponded 24 April 2011

Thank you for your review. The Hideaway Suite is one of our most popular rooms and the air spa bath is very special. We hope to see you again soon.

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Reviewed 22 April 2011

Quality of room was excellent but room small, outside was OK but nothing special, parking difficult at times. Overall it was an extremely good guest house but not good value for money. I expected it to be a very good hotel but without the restaurant. Wouldn't consider returning - there are much better places to stay for the money.

  • Stayed: April 2011, travelled as a couple
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1  Thank kniappp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hudson101, Owner at Cranleigh Boutique, responded to this reviewResponded 23 April 2011

In response to your review I would first like to thank you for noticing and using your words, that our rooms are "excellent" and that in your opinion we are an" extremely good Guesthouse". You have marked our service and cleanliness 5 out of 5. You have market our rooms a 4 out of 5 even though you have called them "excellent" and then given us a 3 out of 5 overall. Please understand why this has confused us.

I have spoken to my management and reception staff today in detail and none of them remember anyone being displeased. Every guest on leaving are asked if they had an enjoyable stay and you did not say anything, therefore you have not given us the chance to deal with your concerns, which is a shame as would of gone out of our way to do so. Also you did not express any of your concerns when staying with us, again not giving us the chance to do anything about them while you were with us.

We are not sure how you booked with us. However all our rooms can be seen in complete detail through our web site. Not only does it show a number of photographs of each room, there is a short 1 min video showing you every room in detail. This has been done so that you as a customer are completely aware of what you are booking and which room you want to choose as there are 18 to choose from.

We are a 5 star gold Guesthouse not a hotel and graded as so. We are the highest Graded Guesthouse in Bowness on Windermere. Our room facilities far exceed most providers if not all in the immediate area this includes hotels. With air spa baths, bathroom TV's, quality extras, room turndowns etc the list goes on.

We have now 20 car parking spaces for 18 rooms 7 are located 150 yards off site. Therefore we dont see why this has been a problem for you as many accommodation provides struggle with parking for their guests including some of the larger hotels in the immediate area.

To receive first class service in a perfect location with excellent rooms, breakfast etc, you will have to pay for anywhere you book. The best is not cheap these days and most people understand this. Also it is important to bear in mind that the Government have increased the VAT to 20% which is something we do not control and all have to pass on to our customers. VAT is included in all our room charges on our website.

We do not know of anywhere in the immediate area of Bowness where you can find better places to stay for the money. For example the largest hotel in the village are considerably more expensive are offer considerably less room facilities overall.

Overall, we unfortunately find your review confusing and hope you do find what you are looking for the next time you stay in Bowness on Windermere.

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Reviewed 21 April 2011

Went with my husband,sister & brother inlaw as a treat for my birthday. We all enjoyed our stay the breakfast each morning was very nice lots of choice & as much as 1 can eat.All the staff at the hotel are very friendly & helpful nothing is to much trouble.

  • Stayed: April 2011
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Thank valPlymouth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 April 2011

From arrival to departure, this hotel and its staff offered everything we could have asked for. Our suite, No 10, was finished with luxurious fabrics and quality furniture. The separate/dedicated entrance was accessed through a terrace and garden area, which would be a plus in the summer months. The staff then called a few weeks later to follow up on our stay - excellent service from an exceptional hotel.

  • Stayed: February 2011, travelled as a couple
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Thank Dr-B-and-Mr-B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hudson101, Owner at Cranleigh Boutique, responded to this reviewResponded 22 April 2011

Fantastic review thank you. Room 10 is a very popular room. We changed the way you access the room this year so that it has its own entrance. This has proved to be a great success. The double air spa bath is very popular in this room and the fact you have your own private balcony to enjoy a bottle of champagne. We hope you visit us again soon and why not treat yourself to The Hideaway or The Sanctuary.

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Reviewed 17 April 2011

The hotel was just as shown on the website, marvellous!!! High quality rooms and service, could not fault it from start to finish
The spa bath was a real winner for my partner, especially after a long days walking around the lakes!
Great idea for the room service, you can order drinks, treats and a selection of DVDs and the turndown service was a lovely touch.
Couldn't fault the hotel for a special occaision, it may be a bit costly for a quick weekend away though.

Room Tip: Get there early to get the parking
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  • Stayed: April 2011, travelled as a couple
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Thank clailew
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hudson101, Owner at Cranleigh Boutique, responded to this reviewResponded 22 April 2011

Thank you for your review and we are happy to hear you had a fabulous stay at The Cranleigh. The DVD selection is very popular and we are constanly adding new DVD's to the list. I think we have over 300 to choose from at the moment.

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Additional Information about Cranleigh Boutique

Address: Kendal Road, Bowness-on-Windermere LA23 3EW, England
Region: United Kingdom > England > Cumbria > Lake District > Bowness-on-Windermere
Amenities:
Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Suites Swimming Pool
Hotel Style:
#1 Luxury Hotel in Bowness-on-Windermere
#1 Romantic Hotel in Bowness-on-Windermere
#10 Family Hotel in Bowness-on-Windermere
Price Range: £122 - £164 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Cranleigh Boutique 4*
Number of rooms: 18
Official Description (provided by the hotel):
Luxury Boutique accommodation, Rooms Suites and Boutique Houses. All perfectly located in the Heart of the English Lake District.Each Individually designed with features including: private hot tubs, super sized air spa baths, free Wifi, free car parking, and access to leisure and spa facilities. Adult only accommodation. International multi award winning accommodation, completely unique to the area. ... more   less 
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Also Known As:
Cranleigh Guesthouse Hotel Bowness-On-Windermere
Cranleigh Boutique Bowness-On-Windermere, England - Lake District

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