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“Excellent stay in the boutique house had an amazing time”
Review of Cranleigh Boutique

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Cranleigh Boutique
Certificate of Excellence
Manchester, United Kingdom
Level 3 Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Excellent stay in the boutique house had an amazing time”
Reviewed 21 July 2013

Stayed in the boutique's hideaway house and it was amazing. It exceeded all our expectations in every way. Would definately recommend the cranleigh boutique for a romantic weekend away. We will be back in the near future either to stay in the hideaway house again or to try the hotel.

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank anthonylomax
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hudson101, Public Relations Manager at Cranleigh Boutique, responded to this review, 24 July 2013
Thanks for your feedback on The Hideout Boutique house; we’re really happy that you had a fantastic time within it. It’s such an exclusive private haven and we’re very pleased it exceeded your expectations. If you are considering staying within the hotel next time, The Sanctuary suite would comes highly recommended and is second to none for romance. We look forward to welcoming you again in the future, thanks again.

Kind Regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
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Traveller tips help you choose the right room.   Room tips (338)
Date | Rating
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English first
Blackburn, United Kingdom
Level 5 Contributor
51 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 20 July 2013

We had a two night stay at the Cranleigh. When we arrived we were told that there had been an issue with the room which we had booked. The receptionist said that we would have to stay in a different room each night. She apologised for this and told us that our belongings would be moved to our new room for us. We did not mind and we looked forward to staying in two different rooms.

The room was beautiful with a lovely spa bath. The only issue I had was that I specifically booked a room with a shower, but the room we were given had a shower attached to the bath. I have a problem with my arm which meant I could not hold the shower above my head. I spoke with duty manager and she was really helpful and offered us the use of another room with a shower. She then brought us a bottle of Champagne on ice for the inconvenience.

It was really hot during our stay but there was a fan in the room which helped us to keep the room cool. The bed was very comfortable and the furnishings in the room were luxurious and the room was spotless.

Breakfast at the Cranleigh was fantastic and beautifully presented. There was a good choice of cereals and pastries. The selection of hot meals was great and I loved the Duck egg and soldiers!

We had an amazing time at the Cranleigh and we will certainly be going back. The staff were fantastic and the rooms are beautiful. It was a great base for seeing the lake district.

Room Tip: Room 11 was lovely
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  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank carleymoo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hudson101, Public Relations Manager at Cranleigh Boutique, responded to this review, 24 July 2013
Thanks for your comprehensive and honest review. We’re genuinely happy that despite a few problems along the way you still had a fantastic time with us and that you would recommend us so well so much so that you plan to return. As you can imagine things don’t always run smoothly when you run a hotel and it’s a relief to have a review from someone who has had issues along the way but is still highly recommending us, that shows us that we are doing things right even when small mistakes are made. Thanks once again, we look forward to welcoming you in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Falkirk, United Kingdom
Level 4 Contributor
35 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 19 July 2013

We had a two night stay here and were not disappointed, the reception staff were very friendly and helpful, we stayed in room 12, which is on the top floor, unfortunately we stayed on a very hot spell and the room was very hot, although a fan had been put into the room. The room was very luxurious with a stunning bathroom, it was spotlessly clean. Breakfast was amazing and served by lovely staff. The location is great very near the lake and lots of eating places and pubs nearby. Would love to go back but maybe when it is not so hot.

Room Tip: If you prefer a shower I would not take room 12
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  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jacrushford
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hudson101, Public Relations Manager at Cranleigh Boutique, responded to this review, 24 July 2013
Thank you for review, we know that you have gone out of your way to input it and we really appreciate this. We’re glad that the hotel matched your expectations and that the staff delivered themselves as friendly and helpful. Your very right we have been blessed with an exceptional summer to date and this has impacted on heat levels within the hotel and as a result we have been ensuring rooms have adequate cooling systems! Extra fans can be gained from reception should you come again and the heat still be an issue. Thanks for your comments on the cleanliness, staff and the location as they are key valuable aspects to the hotel, we hope to welcome you again in the future.

Kind Regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sunderland, United Kingdom
Level 5 Contributor
78 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 17 July 2013

We attended this location as part of our UK summer break and thought hat this hotel looked appealing and quiet modern. We were not disappointed both my and my partner upon arriving at the hotel were greeted by the reception staff who advised us that the parking at the front of the hotel was full but there was an overflow car park 2 minutes away, and this was not wrong the car park was secure and located a short distance from the hotel. We checked in about 14:45 and check in was from 15:00 I did ask the staff if we could have checked in quicker and they did say that it would not have been an issue. The staff on the desk were friendly open and very efficient when booking us in.

They took us to our room which was room 11, this was just perfect due to the weather being extremely hot the windows of the room were open and we had a view of the main road this was not an issue at all. The staff showed us round the room and all the features that were available. We then got settled in.

We did have a few extras from the hotel such as strawberries dipped in chocolate (very tasty), Champaign and a message in a bottle, as well as some extra chocolates. This was a nice touch and most enjoyable but is was at a cost to us which we had arranged prior to arriving, perfect if you are enjoying a romantic break. The hotel is located a short distance from the lake and it is more than possible to walk to all locations round the area and the staff will point you in the right direction I know they did for us.

Breakfast at the hotel was included in the price and I cannot fault this at all it was most tasty I would recommend the Cranleigh breakfast.

I found that with this hotel you pay for what you get the service is impeccable and if you wanted to spend more then your could have had different rooms and a totally different experience and this is what I found most appealing about the hotel, each room is different and offered each person/couple a unique experience for there room type.

I would recommend this hotel to any couples who are looking for a romantic getaway.

Room Tip: If its hot ask for a fan for the room
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  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank graham_marshall119
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hudson101, Public Relations Manager at Cranleigh Boutique, responded to this review, 24 July 2013
Thank you very much for your comprehensive and lengthy review. We understand that it does take time to complete such reviews and we are therefore very grateful for the amount of time and thought which you have put into it.

The staff stand out as being great within your review which is brilliant as management train them to be as helpful as possible and as customer savvy as suited to the high end market and this evidently comes across.

We’re glad you enjoyed the additional extras which you booked with us, it’s nice that we can supply extra bits and that they make an impact to guests stays.

We thank you for your recommendations in advance as stated and we hope to welcome you back to the Cranleigh in the future.

Kind Regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Edinburgh, Scotland, United Kingdom
Level 2 Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 17 July 2013

This is our 4th stay at the Cranleigh in 18 months and once again excellent hotel, service and breakfast. The Cranleigh is ideally situated for a short walk into the centre of bowness. Everything about the Cranleigh is just perfect and the weather in the lakes was beautiful. Can't wait to make a return visit.

  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Carole M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hudson101, Public Relations Manager at Cranleigh Boutique, responded to this review, 24 July 2013
Thank you for your review, and we must also thank you for your continued custom and loyalty. We’re glad you class the service and breakfast as excellent, two of the most vital aspects to a good stay! The location is perfect for Bowness and we appreciate you staying so. Thank you once more, we look forward to welcoming you to The Cranleigh again in the future.

Kind Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sunderland, United Kingdom
Level 5 Contributor
49 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 17 July 2013

we stayed in room 11 , which was facing the main road , the room was on top floor , one other room next to us . The room was just like it showed on the web site a luxury double bed ( mattress was so comfortable didn't wana to get up ) the room had everything you need in it plenty of storage space , the tv at bottom of bed , with dvd player and i-pod/ phone docking station. The room was warm due to the hot weather , the hotel had placed a fan in the room for us which was great , we had this on during the night to keep us cool ( the fan was very quite didn't even keep us awake ) and a large bathroom , with bath and built in shower in bath to hose your self down and of course a jacquzzi in the bath , the bath was nice and deep so you can have a good soak with nice bubbles. the blue lights set the bathroom off , the wall mounted tv at the end of the bath was a double bonus
the staff were very helpful in any request that we made , soon as you rang reception they were at the the door with the requests . We asked them for idea of places to eat , they sent us to some great restaurant's
the hotel is in prime place , just 5 mins slow walk down and your at the lake side 2 mins walk and your at the first shop's. will defo be back !!

Room Tip: read the rooms info and go with what will suit yourself best
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  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mark b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hudson101, Public Relations Manager at Cranleigh Boutique, responded to this review, 24 July 2013
Thank you for taking the time out to write a review for us. We really do appreciate it. It seems that you had a great stay and it comes across that you really utlised what the room has to offer which is brilliant. We have experienced very nice weather lately. This has affected the heat levels within the hotel. As you recognise we have been making that extra effort to ensure that guests remain cool within the rooms. We’re glad that by providing fans we helped a little with this and that we positively affected your sleep quality! Thank you for advising how helpful the staff have been too, it’s great that the service is being delivered as one would hope, they are a credit to the hotel. Thanks for the room tip as that hopefully will impact on other guests’ stays positively too, hopefully we will welcome you again to The Cranleigh.

Kind Regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Durham, United Kingdom
1 review
Reviewed 17 July 2013

This was our first visit to The Cranleigh in which we stayed 2 nights for our honeymoon and it was exactly as expected and more!! We stayed in the suite room which was immaculate and had its own entrance and terrace area so lots of privacy with lots of luxurious and romantic touches. The staff and service at breakfast were great. Would definately visit again!

  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Vicky T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hudson101, Public Relations Manager at Cranleigh Boutique, responded to this review, 24 July 2013
Thank you for your review, we’re very happy that we helped you make such happy memories for your honeymoon weekend. We wish you all the best for the future and we look forward to welcoming you again in the future.


Kind Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Cranleigh Boutique

Property: Cranleigh Boutique
Address: Kendal Road, Bowness-on-Windermere LA23 3EW, England
Region: United Kingdom > England > Cumbria > Lake District > Bowness-on-Windermere
Amenities:
Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Suites Swimming Pool
Hotel Style:
#1 Romantic Hotel in Bowness-on-Windermere
#1 Luxury Hotel in Bowness-on-Windermere
#10 Family Hotel in Bowness-on-Windermere
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Cranleigh Boutique 4*
Number of rooms: 18
Official Description (provided by the hotel):
Luxury Boutique accommodation, perfectly located in the Heart of the English Lake District. 23 Individually designed rooms and Suites with features including: private hot tubs, super sized air spa baths, free Wifi, free car parking, and access to leisure and spa facilities. Adult only accommodation. International award winning accommodation, completely unique to the area. ... more   less 
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Also Known As:
Cranleigh Guesthouse Hotel Bowness-On-Windermere
Cranleigh Boutique Bowness-On-Windermere, England - Lake District

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