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“Just hope you don't get room 307 - it's the damp armpit of hotel. HONESTLY”

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Macdonald Old England Hotel & Spa
GreenLeadersBronze level
Reviewed 14 April 2013

We stayed in feb 2013 for 2 nights (thank goodness it wasn't longer)and on arrival were pleased with the location of hotel, but that's about the only good thing I can say. We were allocated room 307 which turned out to be the damp armpit of the hotel. It overlooked the lake which would have been fantastic if we could have seen the view thru the condensation on window. The bathroom was so damp the tiles were almost falling off the walls ( they moved if you touched them) other tiles had obviously fell off in the past and had been stuck on upside down. There was a massive damp patch on the ceiling outside the room which had not even been repaired or painted and the overall smell of dampness was most noticeable when we returned too the room after a spell away. The corridors outside our room was congested to say the least - dirty laundry empty beer bottles and various trolleys used by staff. The breakfast was just about edible on the first morning but after a very long wait on the second morning the breakfast that was presented to us was disgusting to say the least. I think this hotel trades on its fabulous location by the lake but honestly I would recommend you look for alternative accommodation if staying in bowness.

  • Stayed: February 2013
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Thank Chrispyannie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 12 April 2013

fantastic...a weekend there was a gift for my daughter off her dad for her 18th..it was great ,,highly recommended
the pool and ice cold shower is a must...the ice room was a 1st for us...brilliant..
the beds are amazing ,,the pillows are so so soft.
go there.
get in.
get out
get drunk
get back.
get in bed
get up.
get in the pool
get breakfast,
get there


get bak.get to sleep,get breakfast,

Room Tip: great weekend away for a family or justb a couple
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  • Stayed: May 2012, travelled with family
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Thank eileenngirls
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 April 2013

Four of us stayed there quite recently...the hotel's image is always decided by the reception stafe....rude, unsmiling, ignorant and unhelpful comes to mind. Do not stay in the rooms that purportedly are supposed to over look the lake in the on the first and second floors...the bathroom door opens against the sink... room 101(of all rooms) is not fit for two people, it is drab. We moved to another floor, the same thing there but slightly larger...the hanging space was virtualy non existant.... may have been suitable for one person but not two. These were supposed to be executive rooms.. what a joke. No safe in the rooms that worked. Apprently we were ''lucky''.. we had a TV that tuned into more than just two channels. On complaining the only thing that was on offer... so they said, was a garden room...which was unacceptable as it was right next to the bar-lounge, which by the way tends to employ pretty young girls whose command of english is very limited. It seems this hotel is cashing in on the location as opposed to service. Would I stay there again... not a chance...next time I will stay in Ambleside... much better hotels and B & B's with staff attitude that does not say 'take it or leave it.'

Room Tip: go for the 'new build' rooms overlooking the lake...
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  • Stayed: March 2013, travelled as a couple
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2  Thank emilio11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 April 2013

After a bit if a mix up on check in which was soon sorted, we had a lovely stay at the Old England. The gardens are on the side of the lake and the views are excellent. It is in a fantastic location for viewing the town and a 2 minute walk from the ferries to Ambleside.
The staff were very helpful and friendly and always accommodating.
The rooms were old but very clean and tidy.
Breakfast on the first day was fantastic but was a let down on the second day. Not sure if it was a different chef or just because the hotel was busy.
Drinks pricey at £9.60 for 2 pints so didn't have to many at the hotel.
We booked through superbreak and it cost £280 for 2 nights with breakfast which was worth the money but if we are honest I wouldn't have thought the same at £220 per night.

We would certainly still recommend and return.

Scott and Julie Green

Room Tip: Get a lake view. They are excellent
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  • Stayed: April 2013, travelled as a couple
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Thank scottyg98
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 April 2013

I have just returned from a 3 day stay in this hotel with my husband and 5 year old daughter- and what a wonderful stay we had!
From the beginning I was impressed with the service we received and the level of service is what makes this hotel special.
We stayed on a dinner, bed and breakfast package- and I am very glad we did! Dinner was amazing!
We had a fantastic stay on Windermere and would definitely stay here again!

Room Tip: Ask for a room in the newer part of the hotel
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  • Stayed: April 2013, travelled with family
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1  Thank maxine c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 April 2013

LoveLy hotel spa bit excellent the staff are great and why I was there I even met Harry styles this was just before Christmass anyway I really enjoyed this holiday the food in the hotel is really nice the room have great views everything is clean and lovely really worth the money

Stayed: December 2012, travelled with family
Thank Katie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 April 2013

The hotel is in a quiet street near the lake and a church. However, just a minute stroll and you are right in the centre of town with great access to all the shops, pubs, restaurants nearby and also perfectly placed for a lake side walk. The reception staff have someone who can park your car for you in their car park for no additional cost, so you can literally park up outside and go in and they will park your car for you. They also have a few places immediately outside the hotel which is useful for those with mobility issues or small children.

The hotel isn't what I expect from a five star but is certaily a four star. The room we had overlooked the lake and was large and comfortable. Rooms at the back of the hotel overlook the lake.

Dinner and drinks are very expensive. We did eat in the restaurant on the first night and used a gourmet society card which gives you 25% off the total bill so that helped. But you are so well placed to walk to other pubs and restaurants nearby so it isn't a problem Would recommend THE ALBERT pub. The food is lovely and well presented and the choice was excellent as was the price. You pay approx £14.95 for two courses. Also JACKSONS bistro was good but you need to book there at Easter hols etc.

The hotel has a library room with comfy seating and games like scrabble etc in there which was a nice place to spend an hour or so in the evening. On one evening we took the game into the bar and ordered peppermint tea for two and it cost £9.10 for two teas! No wonder the bar is so empty. Have to say we found the staff in the restaurant and at breakfast and in the bar absolutely lovely. They were friendly, courteous and attentive. However, with so much competition on the doorstep the prices of food and drinks need to be addressed!

We really enjoyed our stay here. The Spa is wonderful and the spa manager and the therapist I had were brilliant. The spa gets incredibly busy so booking ahead is advisable and ask about the deal of the month. I had a ginger and salt glow treatment that came with an excellent Elemis gift and really couldn't fault this spa in any way and I have used many! I would have booked more treatments but it was fully booked throughout the Easter week. During the holidays the pool is available to children from approx 10am till 7pm. So if you want kid free swimming go out of the school hols.

We would definitely stay here again.

Room Tip: Choose a room at the back of the hotel overlooking the lake.
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  • Stayed: March 2013, travelled as a couple
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1  Thank Lynda P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Macdonald Old England Hotel & Spa

Address: 23 Church Street, Bowness-on-Windermere LA23 3DF, England
Region: United Kingdom > England > Cumbria > Lake District > Bowness-on-Windermere
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Bowness-on-Windermere
#3 Business Hotel in Bowness-on-Windermere
#6 Family Hotel in Bowness-on-Windermere
#8 Luxury Hotel in Bowness-on-Windermere
#8 Romantic Hotel in Bowness-on-Windermere
Price Range: £97 - £316 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Macdonald Old England Hotel & Spa 4*
Number of rooms: 106
Official Description (provided by the hotel):
Macdonald Old England Hotel & Spa is one of the finest 4-star Lake District hotels. Set on the shores of Lake Windermere - England's largest lake - our hotel offers the best of breathtaking scenery and exceptional facilities. From unrivalled views over our mature lawns, to private jetties and moorings on the lake - our hotel proves a popular choice for family holidays. Our hotel in Cumbria is perfect for country adventures - hire a private jetty on our lake and marvel in the glorious scenery we have on offer. And once you've finished exploring, we recommend a visit to our spa and thermal suite for a relaxing steam before you dine in our award-winning Restaurant. ... more   less 
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Also Known As:
Hotel Macdonald Old England
Macdonald Old England Hotel & Spa Bowness-On-Windermere, Lake District

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