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“Great value”

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Macdonald Old England Hotel & Spa
GreenLeadersBronze level
Wirral, United Kingdom
Level Contributor
61 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
“Great value”
Reviewed 28 October 2013

We stayed in this well established hotel right on the lake at Windermere for just one night DBB. Parking is restricted near the hotel although they do offer valet parking and there is a huge hotel car park 100 yards away.
Our room was magnificent for the price and felt like a small suite with fantastic lake views and a big comfy bed.
The dinner in the evening was truly wonderful fine dining and good value. Sadly breakfast did not live up to the very high dinner standards, the service was very slow and the quality of food quite average. However the staff in general were very helpful and smiling so this poor finish to our stay did not detract too much.

  • Stayed October 2013, travelled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Neill B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Traveller tips help you choose the right room.   Room tips (567)
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English first
north west england
Level Contributor
36 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed 28 October 2013

stayed here for our wedding anniversary at the end of august. What can I say we are both quite fussy travellers and except a good standard of room, service, and food where ever we go. This hotel surpassed good in all areas - it was fantastic. The room with a lake view was amazing it had a lovely comfortable canopied bed, seating area over looking the lake, beautiful bathroom and a fancy coffee machine. Basically all the benefits of a luxury hotel with a few extra's thrown in for good measure. The food in the restaurant was of a high standard with a good amount of choice. The spa and setting of this hotel is one of the best in the lake district. What makes this special place stand out though for me is the staff. Nothing is too much trouble making you feel at home and special without being over-bearing. WELL DONE OLD ENGLAND we have the added bonus that your practically on our door-step so I'm certain we will be back.

  • Stayed August 2013, travelled as a couple
    • Value
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Helpful?
1 Thank cumbriancouple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Liverpool
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 23 October 2013

I have just returned from a two night stay at this hotel with my wife and two children. Starting with the positives: The room we had was very large and clean. All the staff were very friendly, polite and helpful. The hotel is in a great location close to the lake and all the shops and restaurants in Bowness. We enjoyed breakfast and the tables are cleverly arranged to give as many people as possible a view out over lake Windermere. The pool was warm and a good size. Even the price was not too bad given that we stayed during half term.

Negatives: We paid for a dinner, bed and breakfast rate. This actually meant that we got an allowance of £28 per adult against the restaurant menu. Unfortunately due to the prices this means that it is impossible to have a three course meal without needing to pay something extra. Also I did not realise that the children did not have any allowance and dinner had to be paid for as taken. A three course child's meal is £15 which is a lot given that my daughter's starter was cheese on toast at £4 and both children simply had two scoops of ice cream for pudding again at £4 each. The main problem with the restaurant for us was not the cost but the length of time it took to get any food. We had a table booked at 6.30. We were around 10 minutes late but were still one of the first tables in the restaurant to be occupied. We ordered promptly but did not get our starters for 45 minutes. Even then my wife's starter came 5 minutes after the other three. Then there was a similar wait for the main courses. When the puddings came the children's ice creams were mixed up. Instead of being one bowl of chocolate and one bowl vanilla both bowls had one scoop of each! Explaining to the staff what the problem was also took several minutes as many of them seem to be European. We finished at around 9 p.m. which is just too late when you have small children. The food we received was good enough but the delay really spoiled the meal as the children became bored and tired. Despite having already paid extra for the dinner allowance we decided on the second night to eat out at a local restaurant and were much happier. I would stay at the hotel again but on a bed and breakfast basis only.

  • Stayed October 2013, travelled with family
    • Value
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Helpful?
2 Thank diff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
leicester
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 23 October 2013

A wonderful hotel in a great location with absolutely stunning views.Staff could not have been more helpful and high standards were maintained at all times.I do not think you could find a better hotel in the vicinity.Thanks for a very enjoyable stay.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ricardo005
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 23 October 2013 via mobile

At near enough £5 per pint, £12 for a sandwich and a lake view (which I paid for) obstructed by boats everything was tremendously overpriced. When I came with work I had a back room and I was disturbed by the local night club.... until 3am. I could have shut the window but it was too hot in the room and there was no a/c.

should I have expected more this time around? This time I was disturbed by the price. Maybe it was my own fault for not researching properly when I came with work. I will know for the future to not drink or eat in the bar and not have a back room. Infact I might try elsewhere to be safe.

  • Stayed October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Austriancrunch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manchester, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 22 October 2013

We have stayed in a number of hotels in Windermere and decided to 'push the boat out' for our last stay and book the Macdonald. The room was billed as an 'Executive Family Room' but (the view aside) it did not live up to expectation. Very dated and drab and with a nasty musty/mouldy/damp smell emanating from the very basic bathroom. Bunk beds were sectioned off in a tiny and very undesirable room which was not suitable for our 2 year old so he squeezed in with us. Anything but luxury - even the dressing gowns and towels felt like they had been boil washed a thousand times. Breakfast was average and we did make use of the leisure facilities, but I've experience much more from hotels without the high price. Regrettably, we left a couple of items of clothing in the pokey wardrobe/cupboard and while we called reception as soon as we got home, these were unfortunately not retrieved. All in all a very disappointing experience. This hotel is not value for money. Luckily the Lake and beautiful landscapes never fail to disappoint.

Room Tip: I beleive the standards are higher in the older part of the building.
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  • Stayed October 2013, travelled with family
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
3 Thank 799ALJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Perth, Australia
Level Contributor
126 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 22 October 2013

Stayed 2 nights in this grand old hotel. Rooms were spacious, bed comfy and big bathroom. Had a view of Lake Windermere which was great and lovely verandah to sit on facing the lake. Good place to stay when visiting Ambleside, Grasmere, Dove Cottage and enjoy a cruise on the lake. Also enjoy a preserved steam train journey through glorious countryside of Beatrix Potter to Newby Bridge and Haverthwaite.

  • Stayed July 2013, travelled with friends
    • Value
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Helpful?
Thank shamwari45
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Macdonald Old England Hotel & Spa

Property: Macdonald Old England Hotel & Spa
Address: 23 Church Street, Bowness-on-Windermere LA23 3DF, England
Region: United Kingdom > England > Cumbria > Lake District > Bowness-on-Windermere
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Bowness-on-Windermere
#3 Business Hotel in Bowness-on-Windermere
#7 Luxury Hotel in Bowness-on-Windermere
#8 Family Hotel in Bowness-on-Windermere
#8 Romantic Hotel in Bowness-on-Windermere
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Macdonald Old England Hotel & Spa 4*
Number of rooms: 106
Official Description (provided by the hotel):
Macdonald Old England Hotel & Spa is one of the finest 4-star Lake District hotels. Set on the shores of Lake Windermere - England's largest lake - our hotel offers the best of breathtaking scenery and exceptional facilities. From unrivalled views over our mature lawns, to private jetties and moorings on the lake - our hotel proves a popular choice for family holidays. Our hotel in Cumbria is perfect for country adventures - hire a private jetty on our lake and marvel in the glorious scenery we have on offer. And once you've finished exploring, we recommend a visit to our spa and thermal suite for a relaxing steam before you dine in our award-winning Restaurant. ... more   less 
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Also Known As:
Hotel Macdonald Old England
Macdonald Old England Hotel & Spa Bowness-On-Windermere, Lake District

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