Just returned from a weekend with our family to celebrate my Husbands birthday. I think the Hotel is a little tired furnishing wise particularly in the lounge and the bedrooms we were in, even though they were feature rooms with lovely views.
Everywhere was very clean and the staff are very friendly and helpful. The pool area is very pleasant particularly after a wet day out!
We enjoyed our meals in the restaurant the food was delicious. The decor and views in the restaurant are lovely.
However the Hotel let themselves down badly A friend of many many years ordered two bottles of wine to be put on our table with a card as a gift to my Husband. This was obviously prepaid but did not happen. My friend asked if we enjoyed the wine and we of course had not had it I was so glad she asked or we would have not known. The hotel refunded the money but I would have expected some flowers or a gesture to be made but not so, as this moment cannot be repeated. Sadly the Lady who spoke to me just said well it just did not happen I do not know why and I will look into it but the moment has been lost and sadly she did not seem to appreciate that.
I cannot say it spoiled our weekend because we were not aware until we returned home but it has left an aftertaste.
- Official Description (provided by the hotel):
- Macdonald Old England Hotel & Spa is one of the finest 4-star Lake District hotels. Set on the shores of Lake Windermere - England's largest lake - our hotel offers the best of breathtaking scenery and exceptional facilities. From unrivalled views over our mature lawns, to private jetties and moorings on the lake - our hotel proves a popular choice for family holidays. Our hotel in Cumbria is perfect for country adventures - hire a private jetty on our lake and marvel in the glorious scenery we have on offer. And once you've finished exploring, we recommend a visit to our spa and thermal suite for a relaxing steam before you dine in our award-winning Restaurant. ... more less
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- Also Known As:
- Hotel Macdonald Old England
- Macdonald Old England Hotel & Spa Bowness-On-Windermere, Lake District