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“relaxing mid week break”

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Macdonald Old England Hotel & Spa
GreenLeadersBronze level
Whitby, United Kingdom
Level Contributor
63 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“relaxing mid week break”
Reviewed 26 February 2014

Took advantage of their winter warmer promotion. Very relaxing mid week break. Everyone went out of their way to be friendly and helpful-- all staff spoke when ever we passed or saw them to wish us good morning / evening etc.. from the management to the cleaners. Very central location-- did not need to use the car at all. Excellent Valet service to park / look after the car. Good standard of accommodation with an excellent restaurant and leisure facilities.

Room Tip: try to get a view of the lake-- well worth the extra money
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  • Stayed February 2014, travelled as a couple
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Helpful?
1 Thank R G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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English first
St Andrews, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 25 February 2014

We arrived on 20th February for three nights check-in was very pleasant asked Guishi for an upgrade she said no problem we were shown two rooms overlooking the lake by Anthony very cheery pleasant man we went for room 103 very big and comfortable the view is amazing made our weekend
Our son and fiancée arrived Friday and were given a lovely room again the reception staff were great nothing was a problem
Great breakfast buffett with plenty to choose from fruit cereal juices full breakfast or you could have fish which my husband did staff very good polite and cheerful NO QUEUES FOR BREAKFAST

We used the spa fantastic it was school holidays but there were times for adults only
We have stayed at the hotel two years now and we WILL BE BACK SOON!!!

  • Stayed February 2014, travelled as a couple
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1 Thank Bazlar2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
South Lakes, Cumbria
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 24 February 2014

It was a friends 40th birthday celebrations. Booked direct through hotel on line. B and B rate with a £10 credit for food or drink. I had booked a feature king room. On check in, I had been up-graded, don't know why, but was thankful.
I was a smooth check in. The room was very roomy, with large wardrobe, fridge, which you could have fresh milk delivered. All the usual and a nespresso coffee machine, first time I've used one, very nice. Large roomy bathroom, with separate bath and large shower cubicle. Lovely comfy king bed, nicely furnished and flat screen tv. Only one slight problem down Mark, our room was a bit chilly, but the weather was very cold and very very wet. But not a problem, didn't think it was worth complaining, as there was a heater, but perhaps could do with another one, as room was large. I mentioned on leaving, and the receptionist, did say I could have had another heater. But good to know. It was a lovely breakfast with plenty of well cooked food and plenty of choice. They also have a spa, I didn't use, but will go back and use it next time. Worth a visit as attentive staff and good choice of drinks in the bar and very relaxing. Room 236.

  • Stayed February 2014, travelled with friends
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Helpful?
1 Thank SueW1965
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Edward C, Manager at Macdonald Old England Hotel & Spa, responded to this review, 25 February 2014
It was wonderful to hear that you enjoyed your special birthday celebration at the Macdonald Old England Hotel. We are pleased you especially liked the new Nespresso coffee machines and some of the other touches we have made in our suites. We look forward to welcoming you back soon.

Best Wishes
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Runcorn, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 24 February 2014

Stayed at the Old England Hotel to celebrate my wife's birthday from 20th to 22nd February. The location is ideal, on the banks of Lake Windermere in Bowness itself..
From the moment we arrived, nothing was too much trouble, Check-in was completed in a friendly and efficient manner and our car valet parked in the hotels car park nearby.
We stayed in Room 222, a Feature Suite which was, clean, spacious and very comfortable with a view over the lake to watch the boats and wildlife go by like a screensaver. The suite was very well equipped with a large comfortable bed, couch and two chairs to relax on. A television in each of the room sections as well as a fridge and coffee maker. The complementary tea, coffee,water and shortbread were replenished both in the morning and during the evening turn-down service. We found the pillows a little too soft but that's just our personal preference.
The large bathroom was ideal with plenty of hot water for the shower and bath and lovely soft towels and robes,
We had pre-booked the evening meal so ate at the hotel that night, made with local ingredients, it was absolutely delicious. The service was relaxed and professional, although a little background music would have helped the ambiance.

Breakfast the next two mornings matched the previous nights high standards. We were quickly shown to our table looking out over the lake, the order for tea coffee and toast were taken before we helped ourselves from an extensive selection of fruit, cereals juices etc. The Full English was served piping hot and set us up for the day.

As we relaxed in our room on our second day, I answered a knock on the door which brought two glasses of champagne and chocolates, a very welcome Birthday treat, complements of the Hotel Thank you.
We had every intention of using the swimming pool and gym but ran out of days on such a short break in such a lovely part of the world, there is always next time
Check-out was completed as efficiently as our arrival and our car brought to the front door, a very welcome touch as the rain came down.
Overall a very relaxing stay at what is obviously a well run hotel in an ideal location.
Yes some of the drinks prices are a bit steep but there is a wide variety of places to eat and drink nearby. We can thoroughly recommend the Hole in t'wall pub and Jintana Thai restaurant both are only a short walk from the hotel.

Room Tip: Ask for a room overlooking the lake/ garden, not the town
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  • Stayed February 2014, travelled as a couple
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Helpful?
1 Thank JohnandKarenB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stockport, United Kingdom
Level Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 24 February 2014

my partner and i stayed for 3 nights last week feb 17th. this is a really lovely hotel right by lake windermere. we got a winter warmer break which works out about half price. but the room was quite small with no view, just a small window at the top which you had to stand on the window sill to see out of! that is my only gripe but maybe you get what you pay for? the staff and service here are outstanding and a credit to the hotel. they cant do enough for you and always with a smile. car valeting too! i would stay here again most def if i could have aroom with a view :-)

Room Tip: room 219 no view
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  • Stayed February 2014, travelled as a couple
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Helpful?
1 Thank taxianne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manchester, United Kingdom
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 23 February 2014

My wife and I, visited the Old England for a Spa Day on Friday 21st February 2014. The Spa facilities and treatment, were excellent, followed by a champagne lunch. We would definitely recommend. First class treatment and service throughout, and nothing was too much trouble. Many thanks. Kevin

  • Stayed February 2014, travelled as a couple
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Helpful?
1 Thank Kevin W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Laytown
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 18 February 2014

While the hotel is nicely located on the lake the rooms a very small and musty. We stayed on the 2nd floor and the bottom of the window was approximately 6 feet high so you had to climd up to see daylight. This resulted in a musty feel in the room which left it feeling very dated. Also the shower was intermittent. On the morning we checked out you could only have one temperature setting which was like boiling water. If we turned down the temperature of the water the water supply just stopped. Completely unusable. Normally I'm not too fussy when travelling but it was the high cost of the room which really made the room quality difficult to understand. Maybe if we could see out the window that might have helped to justify it.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank DanRaff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Edward C, Manager at Macdonald Old England Hotel & Spa, responded to this review, 25 February 2014
Whilst you found the location of the hotel to be ideally situated on the shores of the lake it was disappointing to hear that you did not find the room suitable during your stay. As a historic building we have many different styles of room with no two being the same. Each room type is categorised into five different standards which we hope offers our guest the right level of choice to select the most suitable room. We hope the pictures on our website reflect this choice. It was regrettable to see that you were affect by some water supply issues during your stay. Thankfully these isolated issues were resolved by our engineers once we were made aware.
I do hope we have the opportunity to welcome you back to the area soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Macdonald Old England Hotel & Spa

Property: Macdonald Old England Hotel & Spa
Address: 23 Church Street, Bowness-on-Windermere LA23 3DF, England
Region: United Kingdom > England > Cumbria > Lake District > Bowness-on-Windermere
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Bowness-on-Windermere
#3 Business Hotel in Bowness-on-Windermere
#7 Luxury Hotel in Bowness-on-Windermere
#8 Family Hotel in Bowness-on-Windermere
#8 Romantic Hotel in Bowness-on-Windermere
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Macdonald Old England Hotel & Spa 4*
Number of rooms: 106
Official Description (provided by the hotel):
Macdonald Old England Hotel & Spa is one of the finest 4-star Lake District hotels. Set on the shores of Lake Windermere - England's largest lake - our hotel offers the best of breathtaking scenery and exceptional facilities. From unrivalled views over our mature lawns, to private jetties and moorings on the lake - our hotel proves a popular choice for family holidays. Our hotel in Cumbria is perfect for country adventures - hire a private jetty on our lake and marvel in the glorious scenery we have on offer. And once you've finished exploring, we recommend a visit to our spa and thermal suite for a relaxing steam before you dine in our award-winning Restaurant. ... more   less 
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Also Known As:
Hotel Macdonald Old England
Macdonald Old England Hotel & Spa Bowness-On-Windermere, Lake District

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