Stayed here 14th May for our wedding anniversary, as a special occasion we upgraded to a luxury room. There was nothing luxury about it, it had a very small window lake view so I failed to see what was luxury about it was the same standard as any other room with lake view. We did raise concerns with reception and wear offered another room but it was the same room just a floor up so no different. We had the worst nights sleep as the room was stifling hot and there is no air conditioning only a window that opens about 2 inches. Again we raised this with reception who dismissed it by saying it was shot night. The worst part is that I emailed the hotel upon return to raise concerns with them only to not revive a response so I sent a further email name yet again no response from ignorant staff. Complete rip off for poor rooms. Very disappointed.
- Official Description (provided by the hotel):
- Macdonald Old England Hotel & Spa is one of the finest 4-star Lake District hotels. Set on the shores of Lake Windermere - England's largest lake - our hotel offers the best of breathtaking scenery and exceptional facilities. From unrivalled views over our mature lawns, to private jetties and moorings on the lake - our hotel proves a popular choice for family holidays. Our hotel in Cumbria is perfect for country adventures - hire a private jetty on our lake and marvel in the glorious scenery we have on offer. And once you've finished exploring, we recommend a visit to our spa and thermal suite for a relaxing steam before you dine in our award-winning Restaurant. ... more less
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- Also Known As:
- Hotel Macdonald Old England
- Macdonald Old England Hotel & Spa Bowness-On-Windermere, Lake District