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“Good service”

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Macdonald Old England Hotel & Spa
Certificate of Excellence
GreenLeadersBronze level
Lytham st annes
Level Contributor
22 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
“Good service”
4 of 5 bubbles Reviewed 27 July 2014 via mobile

Nice looking hotel from the outside. Staff very helpful and friendly. Food is very pricey but plenty to eat outside of the hotel. Clean room and spacious, shame that our view was a skip full of rubbish!! Drinks also very pricey here but again in a good location so can drink out of the hotel. Breakfast was quite nice but very slow service. All in all a pleasant stay for our first wedding anniversary.

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SophieG27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,777 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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English first
Manchester, United Kingdom
Level Contributor
143 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 876 helpful votes
5 of 5 bubbles Reviewed 27 July 2014 via mobile

We stayed at the old english on Saturday for my partners birthday,we had stayed here the month before and had loved the hotel and location.We booked a feature suit with a lake view,the room was fantastic and the view on a summers day was out of this world,we did not eat at the hotel as we had booked a table at porto,the fine dining restaurants around the corner.The staff are friendly and attentive and the spa facilities are great,my partner had the deep tissue back massage,and she loved it.So if you want a hotel with great views,helpful staff,then this is a hotel you must try,it is expensive,but so is bowness in general.

Stayed July 2014
Helpful?
14 Thank illuminate322
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
26 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 26 July 2014

Went to the Old England hotel in Windermere twice in one week and can only say its a 10 out of 10. First we went for lunch sat outside weather was great service was great we only had sandwiches and drinks but everything was fresh the young Australia waiter is a great asset to the hotel and to your chain. On the last stay in WIndermere we went back for cream tea and can only say the service was better than the first time. The team in the bar are great all round and a credit to the Old England Hotel and a credit to Macdonald Hotel and Resorts

  • Stayed July 2014, travelled with friends
    • Service
Helpful?
1 Thank Tiverton2169
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed 25 July 2014 via mobile

Very comfortable hotel, beautiful views and great staff. This hotel primarily appeared to be used by short stay guests many of whom were on coach trips. We stayed for 7 nights DBB and the dinner menu remained the same for the whole week! Food was good but after 4 nights we were eating out, deserts were very disappointing for a summer time menu. If using as a base for exploring I would suggest just a B&B tariff. I am a full time wheelchair user. Access to the terrace was impossible and to the garden very difficult. Room with a wet room facility did not face the lake and the wet room did become very wet when used for a shower. Not a good facility to use. Did not use the Spa so cannot comment on how accessible this was. I wish that I had known the above points prior to booking, I would have made a different choice of hotel.

Stayed July 2014, travelled as a couple
Helpful?
2 Thank Nichola M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lancashire
Level Contributor
22 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 bubbles Reviewed 25 July 2014 via mobile

We have stayed here about 5 times and it's a great hotel. Situated on the lake, it's a luxurious, pretty opulent hotel, not modern but not dated, just very classy. The rooms are comfortable, the lake views are amazing if you're lucky enough to get one. The rooms can vary, we have always had a standard family room and sometimes we have had a king size bed and sometimes a queen, sometimes a lake view and sometimes a side view it just seems to be luck of the draw. The spa is nice with a large pool and outside terrace. Breakfast is tasty and fairly varied. I did hear a man complain that you only get one of everything with the full English and he sent it back. One was enough for me. The views are incredible at breakfast. The staff are average, we didn't have the best service, we were told the pool opened at 10 and waited around only for the pool staff to them tell us there was a class until 11 which always seems to be the case. My only real concern was that the hotel doesn't have air con at all and with it being so hot at the moment I barely slept with the small fan they provide. If the staff were better and they had air con I'd have given 5 stars.

Stayed July 2014
Helpful?
1 Thank fi55be
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
23 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 bubbles Reviewed 24 July 2014 via mobile

As Mother of the Bride,my family,friends and other guests have just spent an amazing 3 days at this hotel. Our journey began 12mths ago when after viewing several hotels, my daughter & her fiancé decided this was to be the place for their wedding. We have throughout that time liaised with Michelle, Kim & Kelly (Hotel Wedding Co-ordinators) who made all the necessary arrangements. Each guest booking with the hotel had a Lake view which was stunning,upgraded rooms are also superb,decorated with the very best contemporary furnishings. The wedding service ran like clockwork, after drinks,canapés and photographs on the lawn then later the wedding breakfast. The staff had worked hard to turn the room round and tables were decorated beautifully. We were also provided with the most professional and friendly toast master, Alan. There were a few small hiccups but they were resolved efficiently and we were more than happy with the outcome. A boat trip that had been arranged ran to time and the procession down to the pier was led by the Toast Master.The evening reception ran like clockwork and was great fun, our barman was professional and ran a good bar, supper was delicious. I'm not sure who arranged for the Red Arrows to fly over but it was well timed at 9.00pm,the sun shone for 3 days continually, all in all fantastic. We have converted some guests who have never been to the Lakes to return at some other time. So, well done Macdonald Old England and thank you to all your magnificent staff.

Stayed July 2014, travelled with family
Helpful?
Thank Val F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manchester, United Kingdom
Level Contributor
53 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 bubbles Reviewed 24 July 2014 via mobile

Just got back from a three night stay here. Best view ever had in a room at the lakes. Great view of lake windermere. Room was nice and comfortable. We got a deal so worked out good value although not on a deal it wouldn't be good value for what you can get in the lakes. Expensive in bar but was expected. Lovely spa and staff on site. Would definately go back.

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BethanyA3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Macdonald Old England Hotel & Spa

Property: Macdonald Old England Hotel & Spa
Address: 23 Church Street, Bowness-on-Windermere LA23 3DF, England
Region: United Kingdom > England > Cumbria > Lake District > Bowness-on-Windermere
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Bowness-on-Windermere
#3 Business Hotel in Bowness-on-Windermere
#7 Luxury Hotel in Bowness-on-Windermere
#8 Family Hotel in Bowness-on-Windermere
#8 Romantic Hotel in Bowness-on-Windermere
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Macdonald Old England Hotel & Spa 4*
Number of rooms: 106
Official Description (provided by the hotel):
Macdonald Old England Hotel & Spa is one of the finest 4-star Lake District hotels. Set on the shores of Lake Windermere - England's largest lake - our hotel offers the best of breathtaking scenery and exceptional facilities. From unrivalled views over our mature lawns, to private jetties and moorings on the lake - our hotel proves a popular choice for family holidays. Our hotel in Cumbria is perfect for country adventures - hire a private jetty on our lake and marvel in the glorious scenery we have on offer. And once you've finished exploring, we recommend a visit to our spa and thermal suite for a relaxing steam before you dine in our award-winning Restaurant. ... more   less 
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Also Known As:
Hotel Macdonald Old England
Macdonald Old England Hotel & Spa Bowness-On-Windermere, Lake District

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