On arrival the driveway sweeps down to a stunning old and unique hotel in lovely surroundings and well kept grounds. Upon entering into the reception we stood and waited for approximately 5 minutes whilst we listened to the receptionist taking a booking and then giving instructions to the caller as to how to find the hotel! (Maybe acknowledge our presence and tell the caller 'I will call them back?') Anyway, we are taken to our room. FAYER GARDEN YOU WILL KNOW WHICH ROOM?!...... Our room overlooked the side car park?....... Upon entering the room, it looks nice and comfortable. A quick mooch round...and just to the right of the door to the room a gaping 3inch x 2inch HOLE IN THE WALL! Hmm! Also of the two bedside lamps, one lampshade obviously broken and very wobbly. We put our bags down and go out. On our return, I report the hole in the wall to the receptionist, I obviously don't want the blame coming back on us if it hasn't been noticed...... Reply from the receptionist is that 'WE KNOW ABOUT IT AND ARE LOOKING TO FIX IT'. OK?! (We are stopping for two nights but don't want to cause a scene.) We go down for dinner. The food is first rate. A bit annoyed at the chap who took our order: we order Pigeon as main. He asks "HAVE YOU HAD PIGEON BEFORE? ONLY SOME PEOPLE SOMETIMES DONT LIKE IT AND SEND IT BACK?" Well my friend, yes, we DO like pigeon, and venison, rabbit, pheasant, quail and other game....I'm really in the habit of ordering food I don't like and sending it back. Would this have been asked of us if we were more elderly? Anyway, as I said-great food and service in the restaurant apart from this. As for the sleep. It was very hot during our stay. Our room did not have ANY air conditioning OR fans nor did it have a small refrigerator to keep drinks etc cool. Apart from this, this is a nice hotel, in stunning surroundings. we used the gym and pool at the MacDonald Hotel in Bowness. Small good standard gym and pool. Pool had swim lessons on at the time so I'd phone a head to get a schedule. SO IN SUMMARY. This is a lovely romantic hotel. Very relaxing but when you consider the price you have the right to scrutinise and any hotel who starts charging high costs per room per night MUST get the basics right. Putting someone into a room KNOWING THERE IS A HOLE IN THE WALL IS NOT ACCEPTABLE. There should be free standing fans at the least AND a fridge to keep bottled water etc cool as standard. There was also no safe in the room as I saw. This should also be a given at the price . We would go back BUT I would be reminding them of the issues on our last visit and expecting an upgrade. I give the rating as 'average' based on the price for the room against the overall issues which should have been fixed in the room prior to us being put into it and what should be added. I could see my rating going up to excellent with more attention to detail and the guests.
- Official Description (provided by the hotel):
- Welcome to Windermere's best kept secret. Situated in 5 acres of secluded grounds, this elegant country house hotel sits overlooking Lake Windermere. Our stunning restaurant has fabulous lake views and serves an exciting menu carefully constructed using locally sourced ingredients. Our welcoming lounges and bedrooms are individually designed and decorated to a high standard. All bedrooms are en-suite with most lake view rooms boasting whirlpool baths. We have a selection of pet friendly accommodation. Please contact the hotel directly for details. Please note that dogs are charged at £20.00 per dog per stay. ... more less
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- Also Known As:
- Fayrer Garden Hotel
- Hotel Fayrer Garden
- The Ryebeck Bowness-On-Windermere, England - Lake District