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“Excellent Food and Service”

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The Burn How Garden House Hotel
Certificate of Excellence
Poole, United Kingdom
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Excellent Food and Service”
4 of 5 bubbles Reviewed 21 May 2013

The food is excellent and the breakfast is outstanding. We were really looked after by very friendly staff. Excellent service. The rooms are a bit tired, this is the only reason why I do not give 5 out of 5.

  • Stayed May 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Antonio P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
officebh, Manager at The Burn How Garden House Hotel, responded to this review, 22 May 2013
I have passed your comments on to the staff and thank you for your review and also your thoughts on the room which we have taken on board
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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552 reviews from our community

Traveller rating
    350
    149
    32
    13
    8
See reviews for
109
329
9
4
Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (145)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • German first
  • Italian first
  • Swedish first
  • Any
English first
Augusta, GA
Level Contributor
1,250 reviews
209 hotel reviews
common_n_hotel_reviews_1bd8 480 helpful votes
4 of 5 bubbles Reviewed 18 May 2013

First trip to Lake District and used Google to find hotel. Trip Advisor was helpful, too. Our room was a little high, but it was worth it. The staff is very attentive and helpful. We had a big breakfast each morning and ordered off the menu for dinner. The plating at night was very playful and modern. the sea bass was excellent the first night, but the second night, my pork chop was a little dry. the menu is a la carte or three courses for £27.50. the creme brulee was very good. They have a nice lounge and bar area right off the dining room. Each morning we sat right by the window and watched the birds at the feeders and enjoyed a view of the lovely grounds in all their colorful glory. They played old music that was soothing and popular with the guests. Our room was very large with a king-size bed, two walls of floor to ceiling windows looking out onto a private patio and a large, modern, very clean bathroom. We were ale to walk into the village of Bowness as well Asa Windermere, but we caught a convenient taxi from the train station in Windermere for about £5.50 when we had our suitcases. We loved the heated towel rack and bathroom floor!

Room Tip: We didn't have a view of the lake, but we were not in our room that much. We had the Bay Suite...
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  • Stayed May 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kay M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
officebh, Manager at The Burn How Garden House Hotel, responded to this review, 22 May 2013
It is nice to read that you have enjoyed your stay with us and found other reviews helpful.
Thank you for your review they help us with the hotel standards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bolton, United Kingdom
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 18 May 2013

Customer service was for a high standard; nothing was too much bother for them - thank- you. Evening meal and breakfast were fantastic - talented chef/s in kitchen - yum yum! Garden was pretty with an added bonus of sitting in our room balcony watching the birds and squirrels feeding.
Would recommend Burn How and we will definately return.

Room Tip: If you want wifi in your room, choose one closer to reception to gain full signal.
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  • Stayed May 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Fallout_Tommo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
officebh, Manager at The Burn How Garden House Hotel, responded to this review, 22 May 2013
Thank you for our review, and it is nice to read that you were able to use your balcony, where we hope many guests will have the weather to do the same
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Preston, United Kingdom
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 16 May 2013

We booked in to the Burn How after walking out of the Damson Dene Hotel, which was awful, so were in bowness for the weekend with nowhere to stay - how lucky we were to find this lovely place! Lovely staff, charming hotel, great breakfast, spacious clean room, great location. Only complaint about the room was a poor mattress which sagged badly in the middle, but we were told it was being replaced. We felt it was quite expensive but was lovely, and we will definitely stay again (but will book here first!!) Thank you for rescuing a potentially disastrous weekend!!

  • Stayed April 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jobaz_1976
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
officebh, Manager at The Burn How Garden House Hotel, responded to this review, 17 May 2013
Thank you for taking the time to let us know that you had enjoyed your stay with us after not having a good start to your weekend. Apologies that you found a sagging mattress we are indeed in the process of checking replacing them.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brisbane, Australia
Level Contributor
252 reviews
85 hotel reviews
common_n_hotel_reviews_1bd8 465 helpful votes
4 of 5 bubbles Reviewed 15 May 2013

Rooms...older but quaint, but very clean and comfy.....staff wonderful. Location very good
The breakfast...sensational..the best we have had in the UK, perhaps a little overpriced bit an enjoyable stay

Downside no lift and no concierge, so be prepared to carry your bags up the stairs

Room Tip: You have to carry hour bags up stair...otherwise all good
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  • Stayed May 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank pptuck
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
officebh, Manager at The Burn How Garden House Hotel, responded to this review, 17 May 2013
Thank you for letting us know that you found the best breakfast so far in the U.K.
I am sorry that you were not offered help with your luggage as the normal practice is for the staff to do this and we will arrange to get someone to help if required.
Our Victorian Lodge unfortunately does not have room for us to add a lift.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Southport, United Kingdom
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 14 May 2013

Great room, overlooking the garden in the old house. Room not modern, but perfect for the surroundings. Bathroom clean and new.
We went on the trip advisor deal which included breakfast and dinner. Both were stunning, the three course meal was a real treat.
Really great location close to the lake with parking,
I would recommend for a romantic getaway

  • Stayed April 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Victoria W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
officebh, Manager at The Burn How Garden House Hotel, responded to this review, 17 May 2013
We hope you will come back and visit us again, and that you found us on the travel zoo offer and enjoyed your stay, thank you for taking the time to let us know
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Blackpool
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 13 May 2013

The hotel was first class in every respect and ticked all the boxes for a great stay in Bowness. The local was excellent, just two minutes from the Lakes. The rooms were quite big and tastefully furnished with great views overlooking the landscaped gardens. The staff were very welcoming and friendly and food was excellent and plenty of it. I will definitely be returning as soon as I can.

  • Stayed May 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank PaulineBlackpool
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
officebh, Manager at The Burn How Garden House Hotel, responded to this review, 17 May 2013
It is nice to read that you have enjoyed your stay and that the hotel ticked all the right boxes for you.
We hope you will come back and see us again
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Burn How Garden House Hotel

Property: The Burn How Garden House Hotel
Address: Back Belsfield Road, Bowness-on-Windermere LA23 3HH, England
Phone Number:
Region: United Kingdom > England > Cumbria > Lake District > Bowness-on-Windermere
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
#4 Romantic Hotel in Bowness-on-Windermere
#9 Family Hotel in Bowness-on-Windermere
Price Range (Based on Average Rates): ££
Hotel Class:3 star — The Burn How Garden House Hotel 3*
Number of rooms: 26
Official Description (provided by the hotel):
This unique Lake District hotel only two minutes stroll from Lake Windermere and the village of Bowness, is an oasis of peace and tranquillity. The Burn How's unique layout is refreshingly different to most hotels; all of the bedrooms are located outside of the main building within the private grounds making the stay peaceful and relaxing for the discerning guest. You can take picturesque walks from the hotel, or cruise on Lake Windermere, and if you take the Post Knott walk and you find the hotels bench, bring back the inscription and you will have a drink on us. For the shopping magnets find a special Lakeland gift in the village only two minutes walk away. On your return from a full day, relax and meet friends or family in the congenial atmosphere of the lounge and bar, or on pleasant summers evening sit out on the patio and take in the beautiful surroundings. Relax in the comfort of your room choosing from modern chalet style to four poster or traditional bedrooms. Most have private sun terraces. All have ensuite bathrooms, colour televisions, telephones and hot beverages. Rooms on the ground floor have direct access to the rose garden and patio, with some having disabled facilities. There is ample free parking available. Experience English and French Cuisine made only from the freshest produce and served in the style in which Burn How Garden House Hotel is famous. Three courses and coffee is around £35.00 Per person. At the end of the day relax with family and friends in the congenial atmosphere of the lounge and bar or on a pleasant summers evening take in the beautiful surroundings of the patio and gardens. Shoppers and browsers will delight in the speciality stores and attractions in nearby Windermere and Bowness. Whilst a drive over the Hard Knott pass is for the courageous with its 1 in 3 and 2.5 Gradients - but the views are spectacular. ... more   less 
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Also Known As:
Burn How Hotel
Best Western Bowness On Windermere
Bowness-On-Windermere Best Western
The Burn How Garden House Hotel Bowness-On-Windermere, England - Lake District

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