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“Lovely Guest House, Fabulous Food, Fantastic Stay”

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The Burn How Garden House Hotel
Certificate of Excellence
Reviewed 3 April 2014

I recently stayed at the Burn How Guest House in Windermere, I have nothing but positive comments to make. The accommodation was spot on - comfortable, clean, more than adequate facilities. The location couldn't have been better - literally over the road from the pier where all the boats run to various places on Windermere. The staff were attentive and extremely friendly. And the food ..... well, that was just superb. Both the evening meal and the breakfast we had couldn't have been better. Myself and my partner booked to stay at this guest house to celebrate my birthday - and I couldn't have asked for a better birthday get away. Will definitely recommend this to family and friends - and if I come back to Windermere, I won't even think about considering staying anywhere else.

  • Stayed: March 2014, travelled as a couple
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Thank StashGrovers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
officebh, Manager at The Burn How Garden House Hotel, responded to this reviewResponded 10 April 2014

It is always a pleasure to read how our guests have enjoyed their stay, thank you for taking the time to send your review.
We hope that you will be able to come back and visit us again

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303 - 309 of 574 reviews

Reviewed 2 April 2014

Booked this for 3 couples on Tripadvisor, so glad we hadn't paid full price.

Arrived to find that our March booking, confirmed by two telephone calls (one on the day before arrival to confirm arrival times for the following day!) had been placed in April! The receptionist struggled to find 3 suitable rooms the same, we fortunately had an upgraded room, which was lovely and very clean. However, were very disappointed to discover later that the other 2 rooms although clean were quite shabby, and one was very small with the smallest shower I have ever seen, you would struggle to move in it - these rooms were in the lodge & definitely require updating as they don't reflect the quality of the images of the bedroom photos displayed on the website. We asked if the other 2 couples could be relocated but were told the hotel was full.

To be fair I would give this room 4 circles on the score below as it was nice, but my rating is reduced by the poor scoring for the other 2 rooms)

This was quite disappointing for me as I had arranged our reunion as a surprise for my husband who had recently had a stem cell transplant and had been unable to see our friends for a while.

However, the evening meal & breakfast were very good and the waiting staff were very pleasant and helpful (especially Dorothy who was lovely and cheerful and nothing was too much trouble) & so was the lady on reception who had tried to sort out the original booking problem. The location is ideal a few minutes walk from town centre and the lake.

Room Tip: Choose rooms in the Rose Garden area on the top floor
  • Stayed: March 2014, travelled with friends
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Thank patdave1979
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
officebh, Manager at The Burn How Garden House Hotel, responded to this reviewResponded 3 April 2014

We were very sorry that we had an administrative error with your booking, and had to reallocate the rooms when you arrived.
We have a variety of rooms, chalets and suites and do try hard to fulfill everyone's requirements. We do have an ongoing refurbishment programme and take note of your comments, hoping that you will come back to stay with us again.

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Reviewed 1 April 2014

We had a 1-night stay in this delightful hotel, this was at the end of March 2014. The hotel room was excellent (Room 11), the food and general service were also excellent. Another nice feature is that many of the rooms have parking spaces allocated for the room, they're just outside the door, so it's very useful for couples with heavy bags, babies & young children etc.
Check-in is after 3pm, which is quite late; however for people arriving earlier than this it's possible to leave the car at the hotel and then walk into the town of Bowness (3-4 mins walk).
We would have stayed longer had it not been for other commitments, however we shall certainly be returning to this delightful hotel and we're very happy to recommend this hotel to other guests.

Room Tip: The upper rooms have better views, but the downstairs rooms have a terrace to walk out onto. Some o...
  • Stayed: March 2014, travelled as a couple
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2  Thank snowmano1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
officebh, Manager at The Burn How Garden House Hotel, responded to this reviewResponded 3 April 2014

Its is always nice to have the hotel recommended by other guest, thank you for your review and recommendation. And we look forward to welcoming you back in the future to hopefully spend a longer time with us

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Reviewed 31 March 2014

We had stayed at this hotel before in 1999. In fact this was the hotel we got engaged!

This time round and 15 years later we booked a Family room via the Burn How's own website and paid £110 on a B&B basis.

The hotel is ideally located in Bowness. Basically a stones throw from the centre, but quiet enough to get a very good nights sleep.

Check-in was very smooth and from arrival we were in our Garden Chalet family room within minutes. These rooms are disconnected from the main hotel building. You can park your car directly outside which is a huge plus when taking luggage to your room.

The room was very clean and had all the necessary amenities you need. The beds were comfortable and the general are was very quiet, so excellent for a good nights sleep.

The only downside to the room and this is the only reason I don't give the Burn How five star rating was the fact the it felt very dated. The decor/furniture was straight out of the 80's as was the rest of the hotel. In saying that the bathroom was in complete contrast to the bedroom. Very modern and bright with very plush tap fittings. I am sure at some stage the bedrooms will get a refurb as I cant see why the owners would go to the expense of fitting out fantastic bathrooms, then leave the bedrooms as it highlights the need to get the bedrooms up to spec even more. This was my only (minor) criticism of the whole hotel and it would be completely unfair to pick holes in every single detail of the room as for us the whole package represented excellent value for money. Just being honest and I'm sure the owners and other reviewers would agree.

Breakfast consisted of a few tables of buffet style cold foods/drinks (cereals, fruits, juices etc), then you could table service order cooked food/coffee/tea. The Cumbrian cooked breakfast comes highly recommended.

All the staff were very friendly and welcoming and we would not hesitate to return to the Burn How if and when we return to Bowness.

Thank you for another great stay.

  • Stayed: March 2014, travelled with family
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1  Thank PAUL T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
officebh, Manager at The Burn How Garden House Hotel, responded to this reviewResponded 3 April 2014

We hope that you will return to visit us again if in the area, although with families it can be difficult to arrange. Thank you for your review and we have noted your comments on the room. We do have a programme for refurbishment which we are working through

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Reviewed 31 March 2014

Have stayed in the Burn How many times and have always been 100% satisfied but have not visited for a number of years. My wife and I decided to take a 3 night D/BB break in March and opted to return to the Burn How. What we discovered was the same standard of rooms (we stayed in a garden chalet which are excellent) large, comfortable, warm and maintained to the highest standard of cleanliness. The staff are still excellent, cheerful, efficient and will do their very best to meet your every need. The food is so tasteful and served to the very best standard. Breakfast is still excellent with a huge selection of cereals, yogurts, pastries and fresh fruit salads. The choice of cooked meals is excellent and cooked to your choice, no buffets at this hotel. What is oustanding is that these standards have been maintained from our very first visit until now. What is so satisfying is that after many years you can still visit this hotel and be confident that from check-in to departure you will obtain a very high standard of service from the staff, clean comfortable accommodation and a very good dining experience, and all of this is set in lovely grounds just a few minutes walk from Lake Windermere and Bowness.

Room Tip: The garden chalets are excellent (they are stone built) with private parking and most have a private...
  • Stayed: March 2014, travelled as a couple
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Thank magpie21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
officebh, Manager at The Burn How Garden House Hotel, responded to this reviewResponded 3 April 2014

Thank you for your lovely review and it is so nice to pass reviews on to the staff of this nature.
It is also good to know that our standards have stayed the same on your visits and we hope this will continue for future visits

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Reviewed 25 March 2014

We stayed in one of the Garden Chalets for a two night break. We are a couple in our twenties and did not see anyone else our own age at this hotel but we had a great time and the staff were very friendly and helpfully. The room was clean and had everything we needed including an iron and full size ironing board. The bed was comfy and we had a great nights sleep. The water pressure was very good in the bathroom and towels were changed daily. Breakfast was great with a good choice. Just a short walk into the centre of Bowness which has plenty of restaurants and pubs.

  • Stayed: February 2014, travelled as a couple
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Thank Peter6168
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
officebh, Manager at The Burn How Garden House Hotel, responded to this reviewResponded 27 March 2014

We hope that you will visit us again if you are in the area, thank you for taking the time to send a review of you stay

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Reviewed 24 March 2014

The service and quality of the food served in the hotel was excellent. Equal to that of a 5 * star hotel but without the pomp and ceremony!.
The breakfast table included freshly prepared fruit salad, berries,nuts,seeds,cereal, yogurts and pastries. This was all in addition to toast, cooked breakfast or a choice from an egg menu which included smoked salmon and scrambled eggs and a choice of omelette. Amazing! Dinner was equally impressive and was cooked to perfection. We were offered a choice of luxury chocolates with our coffee. A lovely touch.
The hotel is in a nice quiet location but only a few minutes walk from Bowness. The rooms are very spacious and most over look a garden area and have their own patio which would be lovely to enjoy in the summer. We will certainly be returning.

  • Stayed: March 2014, travelled with friends
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Thank Carol M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
officebh, Manager at The Burn How Garden House Hotel, responded to this reviewResponded 25 March 2014

We look forward to being able to welcome you back to stay with us in the future.
Thank you for taking the time to send in your review.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Burn How Garden House Hotel

Address: Back Belsfield Road, Bowness-on-Windermere LA23 3HH, England
Phone Number:
Region: United Kingdom > England > Cumbria > Lake District > Bowness-on-Windermere
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
#4 Romantic Hotel in Bowness-on-Windermere
#9 Family Hotel in Bowness-on-Windermere
Price Range: £105 - £187 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Burn How Garden House Hotel 3*
Number of rooms: 26
Official Description (provided by the hotel):
This unique Lake District hotel only two minutes stroll from Lake Windermere and the village of Bowness, is an oasis of peace and tranquillity. The Burn How's unique layout is refreshingly different to most hotels; all of the bedrooms are located outside of the main building within the private grounds making the stay peaceful and relaxing for the discerning guest. You can take picturesque walks from the hotel, or cruise on Lake Windermere, and if you take the Post Knott walk and you find the hotels bench, bring back the inscription and you will have a drink on us. For the shopping magnets find a special Lakeland gift in the village only two minutes walk away. On your return from a full day, relax and meet friends or family in the congenial atmosphere of the lounge and bar, or on pleasant summers evening sit out on the patio and take in the beautiful surroundings. Relax in the comfort of your room choosing from modern chalet style to four poster or traditional bedrooms. Most have private sun terraces. All have ensuite bathrooms, colour televisions, telephones and hot beverages. Rooms on the ground floor have direct access to the rose garden and patio, with some having disabled facilities. There is ample free parking available. Experience English and French Cuisine made only from the freshest produce and served in the style in which Burn How Garden House Hotel is famous. Three courses and coffee is around £35.00 Per person. At the end of the day relax with family and friends in the congenial atmosphere of the lounge and bar or on a pleasant summers evening take in the beautiful surroundings of the patio and gardens. Shoppers and browsers will delight in the speciality stores and attractions in nearby Windermere and Bowness. Whilst a drive over the Hard Knott pass is for the courageous with its 1 in 3 and 2.5 Gradients - but the views are spectacular. ... more   less 
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Also Known As:
Burn How Hotel
Best Western Bowness On Windermere
Bowness-On-Windermere Best Western
The Burn How Garden House Hotel Bowness-On-Windermere, England - Lake District

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